Jobs
>
Houston

    Commercial Manager, Agency - Houston, United States - T. Parker Host

    Default job background
    Description

    Job Description

    Job Description

    Dating back to over a century ago, T. Parker Host quickly developed a strong reputation for offering exceptional service and solutions as a ship agency. HOST is the largest dry bulk agent in the United States and handles nearly 4,000 vessels annually, including dry bulk, breakbulk, tankers and cruise ships. As agents, we represent principals from around the world and coordinate directly with both local and international parties for every ship we're appointed – improving efficiency for our customers.

    Host Agency continues to develop a strong worldwide network of relationships throughout the maritime community. In addition to immediately serving our customers' vessels, we offer a range of services to add value and support throughout the supply chain – from forwarding and documentation, to commodity reporting, to cargo monitoring.

    Position Summary: This outside sales role is responsible for increasing sales by developing, pursuing and maintaining relationships with customers. Duties may include identifying prospective customers, following up on potential sales leads and maintaining relationships with existing customers. The successful individual may also recommend strategies designed for a target market.

    Essential Responsibilities and Duties:

    Account Management and Sales

    Understand customers entirely, their relationships and service expectations.
    Act as liaison between the customer and Host operations and management teams in resolving service failures.
    Build upon existing relationships with traders, oil majors, owners, brokers, local terminals and targeted accounts in the US Gulf and US East Coast markets.
    Execute strategy and cycle through deliberate targets and account strategy to grow market share in LNG, LPG, Crude and Product tanker calls in Texas.
    Schedule meetings, calls and customer events for both existing accounts and local targets as directed.
    Input contacts, meeting notes and opportunities in CRM system on an as needed basis to ensure the most up to date information is verified for each account.
    Review and update local targets and opportunities in CRM Dashboard bi-monthly.
    Continue to build on Host's legacy during account management meetings ensuring OPS SMEs involved are engaged and prepared for each meeting.

    Relationships & Service

    Interact and network in LPG, LNG, Crude, and Product Tanker associations locally and abroad.
    Maintain strong team focus and positive relationships across intercompany teams and divisions.
    Help mentor and train agency staff members in Interact and network in LPG, LNG, Crude, and Product Tanker customer expectations.
    Include operations managers in specific meetings with customers as appropriate to develop these relationships at local level.
    Continually gather feedback from individual ops managers and agents regarding customer service.
    Include ops SME's where appropriate on specific account management calls to encourage more participation and involvement from agency operations. Cultivate key senior agency personnel for assigned accounts to help safeguard and maintain Host Legacy relationships.People & Culture.
    Be invested in our people and their success.
    Work with employees as required when individualized areas of customer service improvement are needed.
    Develop LPG, LNG, Crude, and Product Tanker customer operations teams with clearly defined SOP (standard operating procedures) on how to handle the day to day port calls.

    Education, Knowledge, Experience, Skills and Abilities Required:

    Minimum 10 years of experience in maritime sales and account management.
    Innovative and creative self-starter, with the ability to devise solutions to complex problems, and to implement those solutions hands-on.
    Flexibility and the ability to thrive in a fast-paced, entrepreneurial culture
    Must possess strong commercial relationships with key industry leaders, including local and port contacts, with strong ties to the tanker industry preferred.
    Self-motivated with strong organizational and communication skills, excellent interpersonal, presentation and negotiation skills.
    Bachelor's degree required, master's degree in business management or related field preferred.
    Must be able to travel 50%, US and abroad.

    Core Principles: All team members must demonstrate an ability to adhere and understand the core principles of the company. This team member must be able to provide value and depth to the Core Principles of Host.

    · Our people are our greatest assets.

    · Their safety is our top priority.

    · We provide exceptional service.

    · We believe every relationship is important.

    · We are detectives, understanding all activities within our markets.

    · We know today's opportunities are tomorrow's growth.

    · We conduct all business with integrity.

    · We build on our legacy.

    Position Specific Behaviors

    · Team player

    · Makes decisions and executes quickly

    · Honesty and integrity

    · Adaptable and flexible

    · Collaborative- works well with others

    · Excels in high growth, entrepreneurial and meritocratic environment

    · Comfortable with ambiguity

    · Strong intellectual curiosity

    · Thrives in a pressurized work environment

    Demonstrated Competencies to be Successful at Host

    · Self- starter

    · Problem solving

    · Communication

    · Customer Focus

    · Accountability

    · Executing both short-term plans and long-term plans tied to vision and "big picture" goals

    HOST, and its affiliated companies, is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.



  • Doma Houston, United States

    **If you're good at what you do, you can work anywhere. If you're the best at what you do, come work for Doma.**: · Want to infuse a $34B sector of the insurance and real estate industry with predictive analytics and a tech-forward customer experience? Join Doma and send an entir ...


  • Centene Medicare Houston, United States

    Job Description · You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective ...


  • T. Parker Host Houston, United States

    Dating back to over a century ago, T. Parker Host quickly developed a strong reputation for offering exceptional service and solutions as a ship agency. HOST is the largest dry bulk agent in the United States and handles nearly 4,000 vessels annually, including dry bulk, breakbul ...


  • Express Employment Professionals Houston, United States

    Job Description · Job DescriptionWe are looking to hire an Office Manager For Staffing Company to join our team You will be responsible for overseeing the administrative activities of the organization. · Duties: · Implement and maintain office policies and procedures · - Manage o ...


  • Sentry Houston, United States

    Responsible for achieving profit and premium growth within assigned area. Has responsibility for agency election through identification of qualified agency partnerships. Responsible for implementing plans and programs to contribute to the achievement of agency produced sales and ...


  • Bonafide Houston, United States

    MARKETING ACCOUNT MANAGER FOR INBOUND AGENCY · Looking for an outgoing, self-motivated individual with experience and strong skills in inbound marketing, project management and building relationships. · We are looking for a seasoned account manager who: · thrives in a fast-pac ...


  • Bonafide Houston, United States Full time

    MARKETING ACCOUNT MANAGER FOR INBOUND AGENCY · Looking for an outgoing, self-motivated individual with experience and strong skills in inbound marketing, project management and building relationships. · We are looking for a seasoned account manager who: · thrives in a fast-paced ...


  • beBee Handyman Deerwood, TX, United States Freelance

    I am in need of a Management service in Deerwood, TX with the following characteristics:What type of management service is needed? · Car transfer · Type of hiring for the management service · One-time consultation · Client profile · Individual · Are you looking for a local or onl ...


  • beBee Handyman Oak Ridge North, TX, United States Freelance

    We are a small company located in Oak Ridge North, TX looking for a fiscal and/or tax management advisor to help us with our tax obligations, such as VAT and income tax. We are looking for ongoing assistance, either on a monthly or quarterly basis. Our ideal candidate would have ...


  • The Council on Recovery Houston, United States

    : · Title: Operations and Initiatives Manager · Reports to: Director of Agency Operations and Initiatives · Hours: Exempt position; Includes some evenings and weekends. · Location: The Council on Recovery · The Operations and Initiatives Manager will support and assist the Direct ...


  • MD Anderson Cancer Center Houston, United States

    **MISSION STATEMENT** · The mission of The University of Texas MD Anderson Cancer Center is to eliminate cancer in Texas, the nation, and the world through outstanding programs that integrate patient care, research and prevention, and through education for undergraduate and gradu ...


  • APP Marketing Houston, United States

    **Title**:Commercial Lines CSR - "Account Manager" Commercial Lines Manager & Office Manager · **Job Summary**: · The Commercial Lines CSR performs the essential functions of the position, which include aiding clients with service needs and making changes to existing accounts; ma ...


  • Aspen MGA Houston, United States

    The Outside Sales Representative aka Field Marketing Representative will be an ambassador for Aspen and is responsible for establishing and maintaining mutually profitable relationships with our insurance agent base within their respective assigned territory. This dynamic self-st ...


  • Wilhelmsen Houston, United States

    Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex. · Wilhelmsen Port Service is seeking a Ship Agency Administrator in our Pasadena office. · To provide Ships Agency assistance within the are ...


  • Health & Human Services Comm Houston, United States

    Under the general supervision of the Regional Director for Regional Administrative Services, responsible for overall regional management of Financial Services. This includes compiling, analyzing, and summarizing of budget and staffing level information to advise appropriate staff ...

  • Coastal Staff Relief, Inc.

    Home Health Nurse

    5 days ago


    Coastal Staff Relief, Inc. Houston, United States

    _**THIS IS A PAY-PER-VISIT (UNIT) POSITION**_ · Position Description · Position Title**:Registered Nurse **Exemption Status: Non - **Exempt** · Job Classification**:Professional** Job Code**:RN** · Reports to**:Agency Director or Designated Supervisor** · **Job Summary**: Provide ...

  • Norton Lilly International

    Vessel Coordinator

    1 week ago


    Norton Lilly International Houston, United States

    Under the direction of the Port Manager, the Vessel Coordinator is responsible for the coordination of all marine operations, agency, and administrative functions associated with individual vessel calls to assigned Port. · **Specific Essential Job Duties**: · - Board vessels in P ...

  • The Harris Center for Mental Health and IDD

    Program Director Vi

    1 week ago


    The Harris Center for Mental Health and IDD Houston, United States

    Are you ready to make a real difference in people's lives? Join the Harris Center for Mental Health and IDD as a** Program Director VI Forensic Administration**. Works under the direction of the Senior Director of Adult and Juvenile Justice Programs to provide administrative, bud ...

  • Tamara Thompson - State Farm Agent

    Office Manager

    2 weeks ago


    Tamara Thompson - State Farm Agent Houston, United States

    **ROLE DESCRIPTION**: · AsOffice Manager - State Farm Agent Team Member withTamara Thompson - State Farm Agent, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of ...

  • Coastal Staff Relief, Inc.

    Home Health Nurse

    2 weeks ago


    Coastal Staff Relief, Inc. Houston, United States

    _**THIS IS A PAY-PER-VISIT (UNIT) POSITION**_ · Position Description · Position Title**:Registered Nurse **Exemption Status: Non - **Exempt** · Job Classification**:Professional** Job Code**:RN** · Reports to**:Agency Director or Designated Supervisor** · **Job Summary**: Provide ...