- Perform front-end clean-up tasks
- Resolve client inquiries and concerns promptly
- Manage orders and samples efficiently
- Coordinate with internal departments to provide effective assistance
- Ensure timely and thorough follow-up with clients
- Deliver exceptional customer service via phone, email, and other mediums
- Collaborate with the sales team to address client needs and challenges
- Maintain accurate and up-to-date client records
- Participate in team meetings and training sessions
- Develop and implement strategies to improve customer satisfaction and loyalty
- Fulfill other duties as assigned
- Bachelor's degree preferred
- Minimum of 2 years of customer service experience, preferably in healthcare or laboratory settings
- Strong organizational and problem-solving skills
- Ability to manage tasks and priorities effectively
- Exceptional follow-through and attention to detail
- Familiarity with laboratory processes and terminology is advantageous
- Excellent communication and interpersonal abilities
- Proficiency in project management and meeting deadlines
- Adaptability to a fast-paced environment with multiple priorities
- Experience as a Medical Assistant or the ability to read patient charts is desirable but not required
- Dental Insurance
- Health Insurance
- Vision Insurance
- Paid time off
- Mileage Reimbursement
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Commercial Banking Relationship Manager
1 week ago
Umpqua Bank South Jordan, United States· About Us: · Umpqua Bank is headquartered in the Pacific Northwest with 5,000+ employees and offers banking services to customers throughout the nation. It's an especially exciting time to join our team as, following the recent merger with Columbia Bank, we have grown to becom ...
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Relationship Manager
4 days ago
Wilson Hand LLC Salt Lake City, United StatesAt Wilson Hand LLC, our strength is in how we efficiently deliver leading-edge tax products and support to our clients, and we are proud to set the standard for exclusive Tax Mitigation Products in our industry. To help us continue growing, we are looking for a Relationship Manag ...
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Relationship Manager
1 week ago
Wilson Hand LLC Salt Lake City, United StatesJob Description · Job DescriptionAt Wilson Hand LLC, our strength is in how we efficiently deliver leading-edge tax products and support to our clients, and we are proud to set the standard for exclusive Tax Mitigation Products in our industry. To help us continue growing, we are ...
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Relationship Manager II
3 days ago
Glacier Bancorp Lehi, United StatesAbout The Role · Altabank, Division of Glacier Bank, is hiring a Relationship Manager II for our Lehi branch. DUTIES AND RESPONSIBILITIES: * Originate and manage a portfolio of $15-20 million or higher with the overall objective of growth, maintaining asset quality, and generatin ...
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Partner Relationship Manager
3 weeks ago
National Processing Orem, United StatesJob Type: Full-time Onsite · Hours: Monday - Friday 8:30 AM - 5:00 PM · What Differentiates Us From Other Companies · This position is open due to company growth · Meaningful work-life balance - We do not work after hours, get home for uninterrupted time with family and friends · ...
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Sr. Relationship Manager
3 days ago
Bank of America Salt Lake City, United StatesJob Description: · At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. ...
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Vendor Relationship Manager
2 days ago
Greensboro Nursing Home Orem, United StatesWe are seeking a motivated and detail-oriented Vendor Relationship Manager to join our remote team. As a Vendor Relationship Manager at Greensboro Nursing Home, you will play a vital role in managing relationships with our vendors and suppliers. You will work closely with interna ...
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FinTech Partner Relationship Manager
2 weeks ago
Celtic Bank Salt Lake City, Utah, United States PermanentCeltic Bank is a premier banking partner for financial technology (fintech) companies. Our partners are some of the nation's largest and most innovative fintechs and specialty finance companies. Through these partnerships, Celtic provides a diverse array of consumer and small bus ...
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Client & Attorney Relationship Manager
1 week ago
Freeman | Lovell, PLLC Utah, United StatesAbout Us: · Freeman Lovell, founded in 2016 by Josh Freeman and Steve Lovell, is a forward-thinking, fully remote law firm specializing in business and real estate law. Our mission is to provide autonomy and a collaborative environment for growing business and real estate-oriente ...
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Partner Relationship Manager
3 weeks ago
National Processing Orem, United StatesJob Type: Full-time Onsite · Hours: Monday - Friday 8:30 AM - 5:00 PM · What Differentiates Us From Other Companies · This position is open due to company growth · Meaningful work-life balance - We do not work after hours, get home for uninterrupted time with family and frien ...
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Branch Manager/Relationship Manager III
5 days ago
Altabank Salt Lake City, United States**Branch Manager/Relationship Manager III** · CAROUSEL_PARAGRAPH · * Altabank · * Bountiful, Utah · * 5334 · * Full Time · * Exempt · * 10/04/2021 · ** · Share Job** · ** Job Description** · **About The Role** · **DUTIES AND RESPONSIBILITIES:** · * Direct the lending operations ...
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National Benefit Services, LLC West Jordan, United StatesJob Description · Full-time, fully remote position in retirement benefits administration, regularly working 8 AM to 5 PM, Monday through Friday. Wonderful working environment with opportunity for growth. This position is full-time, salaried, and exempt. · Duties · * Build and mai ...
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National Benefit Services, LLC West Jordan, United StatesJob Description · Job DescriptionJob Description · Full-time, fully remote position in retirement benefits administration, regularly working 8 AM to 5 PM, Monday through Friday. Wonderful working environment with opportunity for growth. This position is full-time, salaried, and e ...
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Branch Manager/Relationship Manager III
5 days ago
Glacier Bancorp Provo, United States**Branch Manager/Relationship Manager III** · CAROUSEL_PARAGRAPH · Altabank · Provo, Utah · 5557 · Full Time · Exempt · 11/12/2021 · ** Share Job** · ** Job Description** · **About The Role** · Altabank, the largest community bank in Utah, is hiring a Branch Manager an ...
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Branch Manager/Relationship Manager III
5 days ago
Altabank Provo, United States**Branch Manager/Relationship Manager III** · CAROUSEL_PARAGRAPH · * Altabank · * Provo, Utah · * 5557 · * Full Time · * Exempt · * 11/12/2021 · ** · Share Job** · ** Job Description** · **About The Role** · Altabank, the largest community bank in Utah, is hiring a Branch Manage ...
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Omega Enterprises Taylorsville, United StatesYour tasks: · As an SAP CRM consultant, you will support our clients in developing their customer relationships using leading technology solutions in sales and service. · You will provide technical and technological advice to our clients in the areas of sales and service in SAP a ...
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Truist Salt Lake City, United States Full timeESSENTIAL DUTIES AND RESPONSIBILITIES · Following is a summary of the essential functions for this job.Other duties may be performed, both major and minor, which are not mentioned below.Specific activities may change from time to time. · 1. Aggressively call on potential and exis ...
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Key Private Bank Relationship Manager
3 days ago
ROBERT R MORRIS Salt Lake City, United StatesLocation: 36 South State Street - Salt Lake City, Utah 84111 · Job Summary Key Private Bank (KPB) is dedicated to serving our clients' financial needs through expert advice and personalized banking, borrowing and investment solutions. The Relationship Manager is at the center of ...
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Dealer Relationship Manager- Salt Lake
3 weeks ago
KINETIC ADVANTAGE LLC Salt Lake City, United StatesJob Description · Job DescriptionDescription:Job Summary: · As a Dealer Relationship Manager (DRM) of Kinetic Advantage, you are one of the first lines of contact with Kinetic Advantage dealer partners. You will be responsible for conveying the top-notch Kinetic Advantage experie ...
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Deposit Relationship Manager
3 weeks ago
Capital Community Bank Orem, United StatesJob Description · Job Description · We are seeking a motivated, experienced Deposit Relationship Manager (DRM) to join our growing company. The DRM is responsible for the branch deposit portfolio and oversees the day-to-day operations of the branch. The DRM works in partnership w ...
Client Relationship Manager - Draper, United States - Rocky Mountain Laboratories LLC
4 weeks ago
Description
Job Description
Job DescriptionAbout Us
At Rocky Mountain Laboratories, we specialize in molecular diagnostics for infectious diseases, clinical chemistry, hematology, immunology, and LCMS. Our lab is renowned for delivering precise results with speed, backed by our unwavering commitment to exceptional customer service. Through our dedication to accurate and timely diagnostic information, we have earned the trust and respect of clients in the field.
Position Description
As a Client Relations Specialist, you will collaborate closely with account managers to maintain and establish accounts, ensuring a seamless experience with our laboratory services. Your role will involve front-end clean-up, problem-solving, coordination with other departments for efficient assistance and follow-up, and delivering exceptional customer service through various communication channels. We seek a detail-oriented individual with strong organizational skills to enhance the quality of our client relationships.
Responsibilities
Qualifications
Ideal Start Date: Flexible
Schedule: Monday to Friday, 8:30 AM to 5:00 PM
Work Location: Draper, UT
Job Type: Full-time
Salary: Starting at $55,000 per year with quarterly bonus.
Benefits:
Ability to Commute/Relocate: Draper, UT: Reliable commute or willingness to relocate before starting work (Required)
If you meet the qualifications and are enthusiastic about joining our team, please submit your resume for consideration. We look forward to welcoming you aboard
At Rocky Mountain Diagnostics, we prioritize the well-being of our team members and foster an inclusive workplace culture.
Rocky Mountain Diagnostics is an equal opportunity employer. We value diversity and are committed to creating an inclusive and welcoming environment for all employees. Candidates from all backgrounds and experiences are encouraged to apply.
Please note that benefits commence after the first full month of full-time employment. If you require assistance finding temporary health insurance coverage until you're eligible for employee benefits, please reach out to us.
As of March 2024, all newly hired employees undergo a background check as part of the onboarding process. This is particularly relevant for roles involving patient or client-facing interactions. Employees joining the courier team must provide motor history records as they will operate company vehicles.
Rocky Mountain Laboratories uses E-Verify to confirm the identity and employment eligibility of all new hires.
At Rocky Mountain Laboratories, while we appreciate the interest of staffing agencies, we do not currently partner with them. Therefore, we kindly request that resumes not be submitted unsolicited from these agencies. RML assumes no responsibility for any fees incurred by agencies for unsolicited submissions of resumes.
For up-to-date job listings, please refer to our LinkedIn and Indeed pages.
Client Relationship Manager professionals in Draper
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