- Courteously greeting visitors and directing visitors appropriately.
- Efficiently processing incoming and outgoing calls.
- Filing and copying documents as needed.
- Typing correspondence, written communication and reports from hard copy as needed.
- Maintain the lobby Hospitality Station as needed.
- Ensure all visitors and Residents utilize the Sign-In/Sign-Out log system.
- Maintain Sign-in/Sign-Out logs.
- Assist and distribute mail.
- Maintain clean and tidy lobby area.
- May perform other duties as needed and/or assigned.
- Working knowledge of copier, fax machine, and printers.
- Ability to operate switchboard, previous experience with multi-line system.
- Excellent communication skills.
- Demonstrated ability to interact with a range of people in an open, friendly, customer-oriented manner.
- Ability to work independently.
- Excellent communication skills, both verbal and written.
- Proficient in use of computers and computer software programs (Microsoft Word, Excel, etc.) and standard office equipment.
- Basic typing skills essential along with word processing software, preferably in a Microsoft Windows environment.
- Ability to work evening, weekends, holidays and minimal travel.
- Must be flexible, innovative, persistent and committed to successful completion of assignments.
- Ability to handle multiple projects at the same time.
- Ability to coordinate well with multiple people and/or departments at the same time.
- Able to clearly present information through the spoken word. Can accurately communicate, providing the necessary level of detail even under stressful or demanding conditions. Ensures a positive attitude and team orientation is exhibited in verbal and non-verbal communication.
- Supports a dignified and caring atmosphere with residents, residents' families, visitors and Team Members.
- Protects privacy and confidentiality of information pertaining to the resident, Team Member, residence, company information and records.
- Maintains safe and secure working environment and practices safe working habits.
- Participates in training, in services, and attends meetings as required.
- High school diploma.
- Possess exceptional customer service skills and a love for the older adult population including Alzheimer's and dementia residents.
- Must possess high-energy/enthusiasm, be a self-starter, have excellent time management skills, a strong initiative, and superior verbal/public speaking skills.
- Evening shift
- Monday to Friday
- High school or equivalent (Preferred)
- Microsoft Office: 1 year (Required)
- Customer service: 1 year (Required)
- Receptionist: 1 year (Preferred)
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Valley Care Management Portsmouth, United StatesPRIMARY DUTIES AND RESPONSIBILITIES · The Concierge primary duties and responsibilities include, but are not limited to: · Courteously greeting visitors and directing visitors appropriately. · Efficiently processing incoming and outgoing calls. · Filing and copying documents ...
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Valley Care Management Portsmouth, United StatesPRIMARY DUTIES AND RESPONSIBILITIESThe Concierge primary duties and responsibilities include, but are not limited to:Courteously greeting visitors and directing visitors appropriately.Efficiently processing incoming and outgoing calls.Filing and copying documents as needed.Typing ...
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Valley care management Portsmouth, United StatesJob Description · Job DescriptionPRIMARY DUTIES AND RESPONSIBILITIES · The Concierge primary duties and responsibilities include, but are not limited to: · Courteously greeting visitors and directing visitors appropriately. · Efficiently processing incoming and outgoing calls. · ...
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Concierge, Receptionist, Front Desk Healthcare Facility - Portsmouth, United States - Valley Care Management
Description
PRIMARY DUTIES AND RESPONSIBILITIES
The Concierge primary duties and responsibilities include, but are not limited to:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Type: Part-time
Schedule:
