Jobs
>
Customer Service Representative
>
Joliet

    Customer Service Representative - Joliet, United States - ITS Technology and Logistics, LLC

    ITS Technology and Logistics, LLC
    ITS Technology and Logistics, LLC Joliet, United States

    1 week ago

    Default job background
    Description

    Overview:

    ConGlobal?is the industry-leading provider of intermodal rail terminal services, auto loading and unloading and container depot services. We take pride in consistently delivering superior and reliable service, a broad scope of services and an exemplary safety record.? Were currently seeking a Customer Engagement Specialist.

    Our Service Specialist provides exceptional service by email and phone. They process quotes and orders through our system, answer questions, and resolve issues promptly. They quote prices and delivery specifications accurately and assist other departments such as the sales team.

    Responsibilities:

    Essential Duties and Responsibilities

    • Address customers in a professional, courteous manner with a positive attitude and active listening
    • Follow established processes for ensuring a quality and positive customer experience
    • Expedite all service requests with urgency and accuracy to meet or exceed customer expectations
    • Work and collaborate effectively as part of your customer experience team, including commercial and specialist support individuals
    • Communicate effectively and establish professional relationships with customers, suppliers and other ITS ConGlobal associates
    • Utilize Salesforce CRM to manage customer interaction and create trackable records

    Additional Responsibilities

    • Identifies any potential challenges or issues and notifies supervisor
    • Understand and adhere to company policies and procedures
    • Ability to plan and execute with minimal supervision
    • Self-Motivated, have initiative, goal driven
    • Other duties that may be assigned by management

    This is an exciting time at ITS and were growing our team? We offer full time employees the following; career growth, competitive compensation, benefits, 401K & vacation.

    Qualifications:

    Minimum Qualifications and Skill Requirements

    • High School Diploma
    • Current customer service related experience preferred
    • Excellent verbal and written communication skills
    • Ability to understand and follow verbal instructions
    • Ability to communicate effectively
    • Ability to perform job functions while maintaining a positive demeanor

    All qualified applicants will be given equal consideration regardless of race, age, sex, disability, sexual orientation, gender identity, marital status, color, religion, protected veteran status or national origin.?

  • SPEEDWAY AUTO LTD

    Customer Service Representative

    7 hours ago

    SPEEDWAY AUTO LTD Joliet, United States

    Speedway Auto Parts a 3rd generation automotive recycling company that purchases damaged late model vehicles and sells reusable parts to shops, dealerships, on-line end users and other auto recyclers in our network. Our business is constantly growing, and we are currently searchi ...

  • SRC Holdings Corp.

    Customer Service Representative

    1 week ago

    SRC Holdings Corp. Joliet, United States

    **Customer Service Representative** · **What Will You Do?** · At SRC Logistics, we like to WIN, and have FUN doing so. The Customer Service Representative is responsible for interacting with new and existing customers to provide information in response to inquiries about products ...

  • ITW

    Customer Service Representative

    2 days ago

    ITW Lockport, United States

    Job Description · **Responsibilities**: · - Understand WMS, ASN, and EDI systems · - Call in truck companies designated for specific freight with all information required by them including amount, weight, and time/location of pickup and delivery · - Set up expedites if needed · - ...

  • Anthony Hakey - State Farm Agent

    Customer Service Representative

    1 week ago

    Anthony Hakey - State Farm Agent Mokena, United States

    **ROLE DESCRIPTION**: · As an Customer Service Representative - State Farm Agent Team Member for Anthony Hakey - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful client relations and acting as a liaiso ...

  • RXO

    Customer Service Representative

    1 week ago

    RXO Minooka, United States

    **Accelerate your career at RXO.** · RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient wa ...

  • Thorntons LLC

    Csr - Customer Service Representative

    1 week ago

    Thorntons LLC Romeoville, United States

    Thorntons is hiring Guest Service Representatives · Part Time 3rd shift: 10pm - 6am · Guest Service Representatives will also enjoy the following benefits · FREE Shift Meals and Dispensed Beverages **Health, Dental and Vision Benefits ** 401(k) with company match **Team Member Re ...

  • Thorntons LLC

    Customer Service Representative

    4 days ago

    Thorntons LLC Bolingbrook, United States

    Thorntons is hiring Guest Service Representatives · Part Time/ Full Time third shift: 10pm-6am · Part Time kitchen shift: 12pm-8pm · Guest Service Representatives will also enjoy the following benefits · FREE Shift Meals and Dispensed Beverages **Health, Dental and Vision Benefit ...

  • International Kia Orland Park

    Customer Service Representative

    2 days ago

    International Kia Orland Park Orland Hills, United States

    **Company**: International Kia · **Location**: Orland Hills, IL · **Position**: Customer Service Representative - Service Department · **Job Type**: Full-Time · **About International Kia**: International Kia is a premier automotive dealership dedicated to providing exceptional se ...

  • Griffin Greenhouse Supplies Inc.

    Customer Service Representative

    1 week ago

    Griffin Greenhouse Supplies Inc. Woodridge, United States

    We seek the industry's best and brightest talent to join our team. Griffin offers a collaborative work environment, competitive salary, and benefits package including 401k/profit sharing, retirement plan, paid vacation, paid holidays, and more._ · **Customer Service Representativ ...

  • Edward Don & Company

    Customer Service Representative

    1 week ago

    Edward Don & Company Woodridge, United States

    **Customer Service Representative**: · 3690BR · Customer Service · Regular · Responsible for supporting sales representatives and customers by providing information on availability of merchandise, prices, researching order issues, and entering orders into the SAP computer system ...

  • The Center for Sleep Medicine

    Patient Services Representative

    1 week ago

    The Center for Sleep Medicine Orland Park, United States

    **Does your current position offer ownership? At the Center for Sleep Medicine, we offer a 4-day work week, competitive pay, generous benefits, and the opportunity for personal growth and development?** · **Are you?** · - Looking for work-life balance? · - Looking for a 4 day wor ...

  • Baton Rouge Telco Federal Credit Union

    Member Services Representative

    1 week ago

    Baton Rouge Telco Federal Credit Union Hammond, United States

    Hammond Office · We are currently searching for a Member Services Representative to join our team at the Hammond Branch. If this sounds like you, we'd love to chat · - Receives and processes member financial transactions, including deposits, withdrawals, transfers and loan paymen ...

  • CENTRAL CREDIT UNION OF ILLINOIS

    Member Services Representative

    1 week ago

    CENTRAL CREDIT UNION OF ILLINOIS Bellwood, United States

    The**_ Member Service Representative (MSR)_**_ _will establish and nurture relationships with our valued members. A MSR handles member's financial transactions with the utmost care and attention to detail while providing an exceptional member experience. An MSR's priority is to s ...

  • Cox powered by Atrium

    Client Services Representative

    1 week ago

    Cox powered by Atrium Matteson, United States

    Pay Range: · $20.50 per hour · Overview: · Cox Automotive is searching for an **Client Services Representative** (Arbitration Clerk)onsite in Matteson, Illinois The position of Client Service Representative entails being the primary customer support for our Arbitration Hub. Succe ...

  • Edward-Elmhurst Health

    Patient Service Representative

    4 days ago

    Edward-Elmhurst Health Woodridge, United States

    Position Highlights: · - Position: Patient Service Representative- Location: Woodridge, IL- Full Time- Hours: Availability within 6:30a-5p M-F and rotating weekends 8:30a-4:30p · What you will need: · - Required Education and/or Experience: · - High School diploma or GED- Manual ...

  • Illinois Bone and Joint Institute LLC

    Patient Services Representative

    4 days ago

    Illinois Bone and Joint Institute LLC Tinley Park, United States

    : · **OAK Orthopedics, a division of Illinois Bone and Joint Institute, is currently hiring a Patient Service Representative for our busy Tinley Park office.** · **Job Summary** · The main focus of this position is to deliver exceptional patient-centered customer service and to s ...

  • Pinnacle Fit Clubs Llc

    Member Services Representative

    1 week ago

    Pinnacle Fit Clubs Llc Country Club Hills, United States

    The **Overnight Member Services Representative **will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members, and guests. In addition, you will be responsible for closing that day's ...

  • FASTSIGNS #103201

    Customer Service Representative

    7 hours ago

    FASTSIGNS #103201 Downers Grove, United States

    Fastsigns Downers Grove is hiring for a Customer Sales & Service Representative to join our team · Benefits/Perks: · - Competitive Pay · - Paid Vacation and Holidays · - Performance Bonus · - Ongoing Training Opportunities · - 401K Health and Dental Benefits · A Successful FASTSI ...

  • Welch Packaging Group Inc.

    Customer Service Representative

    1 week ago

    Welch Packaging Group Inc. Bridgeview, United States

    **Customer Service Representative - Manufacturing Industry** · Salary - Full Time · Monday-Friday · 7:30 AM - 4:30 PM · **About Welch Packaging**: · Headquartered in Elkhart, IN, Welch Packaging was started in 1985 with four employees. Since then, Welch has become one of the most ...

  • Graybar Electric Company, Inc.

    Customer Service Representative

    1 week ago

    Graybar Electric Company, Inc. Hammond, United States

    Make a difference. · As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction. You will interact with customers on an ongoing basis, entering orders, handling requests and providing support needed in a time ...