- Create tickets for issues related to equipment and act as first point of contact for customers in need of emergency and scheduled maintenance
- Create and send quotes to customers for potential work.
- Create and communicate Service Orders to our service technicians
- Review (hours, order type, summary of work, failure code, etc.) & release appropriate service reports, follow-up with customer for unfinished projects and future work
- Coordinates with other departments (i.e. engineering/sales) for parts, retrofits, automation
- Coordinate with Administration Dept. on service tech for special travel arrangements. i.e. International travel
- Responsible for communications with customers and technicians. i.e. confirmed and cancelled visits
- Responsible for status of service tech and equipment progress.
- Schedule proactive customer visits if there is no work scheduled.
- Telephone support for customer service inquires.
- Initiate SAP activities (internal & external)
- Resource planning and selection of suitable technicians.
- Performs other duties or special projects as required or as assigned by Manager.
- High School Diploma required
- Associate's or Bachelor's nice to have
- Minimum two (2) years' experience in related field in logistics, service scheduling, or other fast-paced coordination
- None required.
- IT Skills: MS Office
- Practical experience in dealing with SAP and Innosoft
- Ability to work in a high pace atmosphere
- Customer- and Service-oriented
- Communicative
- Organizing ability
- Team-player
-
Scheduling Coordinator
2 weeks ago
Engel North America Corona, United States**ENGEL embodies a spirit of innovation, built on decades of experience. With a dynamic workplace, ENGEL is the injection molding industry leader in technological advancements, ensuring sustainable global growth. The ENGEL company history is a success story that we keep on writin ...
-
Scheduling Coordinator
3 weeks ago
Engel Global Corona, United StatesCreate tickets for issues related to equipment and act as first point of contact for customers in need of emergency and scheduled maintenance Create and send quotes to customers for potential work. Create and communicate Service Orders to our service Coordinator, Scheduling, Serv ...
-
scheduling coordinator
3 weeks ago
Engel Corona, CA, United StatesENGEL embodies a spirit of innovation, built on decades of experience. With a dynamic workplace, ENGEL is the injection molding industry leader in technological advancements, ensuring sustainable global growth. The ENGEL company history is a success story that we keep on writing ...
-
Scheduling Coordinator
3 days ago
Infusion4Health Inc Brea, United StatesInfusion for Health is a referral-based infusion center that services all providers in multiple locations in California, Arizona, Nevada, Washington, Colorado, and Missouri. Our center is unique and offers individual comfortable private rooms for our patients. Our mission is to p ...
-
Scheduling Coordinator
2 days ago
Rapid Fire Safety & Security LLC Wildomar, United States**As a Scheduling Coordinator at RapidFire Safety & Security, you will play a crucial role in ensuring the efficient scheduling and coordination of fire alarm safety inspections and maintenance services. This role is responsible for managing schedules, communicating with clients ...
-
Scheduling Coordinator
3 days ago
Mortgage Connect Santa Ana, United StatesOverview: · We are in the business of home ownership and are looking for a Scheduling Coordinator who will find a career home with us. This non-exempt role is for someone who loves working with details in a fast-paced and team-centered environment as you will be responsible for c ...
-
Scheduling Coordinator
1 week ago
Do It Right Plumbers Inc. Orange, United States**Scheduling Coordinator | Do It Right Plumbers, Inc. | Orange, CA** · - **This role requires you to be physically present at our location in Orange, CA**_ · **WE INVEST IN YOU**: · - At Do It Right Plumbers, we hire winning attitudes and train for success Our team provides homeo ...
-
Scheduling Coordinator
1 day ago
HomeWell Care Services of Cypress Cypress, United States Full time**SUMMARY**: · **The Scheduling Coordinator is responsible for scheduling/staffing of all client service hours. This position ensures that shifts are staffed with qualified caregivers whose skill level and availability match client needs and that new assignments and/or scheduling ...
-
Surgery Schedule Coordinator
3 weeks ago
Hoag Endoscopy Center Irvine Irvine, United StatesEssential Duties & Responsibilities including but not limited to: · - Manages and communicates information through various processes, which include, but are not limited to the following: computers and telephone/paging systems. · - Consistently maintains a courteous, helpful, and ...
-
Assistant Scheduling Coordinator
2 weeks ago
Coyne & Associates Education Corp Garden Grove, United States**Coyne & Associates** is looking for the best and the brightest to join our family of **Program Coordinator's **working closely with our **early intervention program **and partnering with families to build a _strong_ _foundation_ for their children at risk for autism. · - Check ...
-
Delivery Scheduling Coordinator
1 week ago
California Specialty Pharmacy Whittier, United StatesAs a Scheduling Coordinator you'll be responsible of answering high volume phone lines, Heavy data entry; Calling out to schedule medication deliveries directly to patients home and MD offices. Work closely with referring MD offices and all operations team to provide timely servi ...
-
Scheduling Coordinator Closer
3 weeks ago
Let's Talk Speech and Language Therapy San Bernardino, United States* THIS IS A CLOSING POSITION* · - Obtains necessary financial, and/or medical updates along with HIPAA forms · - Greet and check patients in and out before and after treatment · - Answer incoming calls to include: new patient calls, requesting records, and follow up · - Prepare, ...
-
Scheduling Coordinator Remote
2 weeks ago
Easterseals Southern California Irvine, United StatesOverview: · Under general direction, delivers scheduling services to participants receiving autism services and to behavior interventionists providing services. Serves as a primary point-of-contact for scheduling matters related to assigned region, and maintains accurate particip ...
-
Travel and Scheduling Coordinator
1 week ago
Pacific Companies Inc Irvine, United States**Job Brief** · Our industry is experiencing explosive growth, and if you've ever wanted to be in the right place, at the right time, with the right people this is it With 20+ years in healthcare permanent and locum tenens staffing, there has never been a better place to launch o ...
-
Surgery Scheduling Coordinator
3 weeks ago
Inland Neurosurgery Institute Pomona, United StatesNeurosurgery Office seeking an experienced surgery scheduler to join our team as part of the surgery department. This individual would be responsible for booking all surgical cases directly with hospitals, working side by side with providers, gathering all pre-ops, labs, radiolog ...
-
Billing and Scheduling Coordinator
3 days ago
Kieckhafer Schiffer LLP Irvine, United StatesThe Billing and Scheduling Assistant assists in preparing and sending clients invoices and managing various projects' schedules. Some of the main duties and skills of this position are: · - Create and update projects in our tracking software and work with 7-10 project managers to ...
-
Texas Eviction, LLC Cypress, United StatesTitle: Office Assistant - Texas Eviction Support · **Responsibilities**: · - Manage and organize office schedules, ensuring timely coordination of eviction-related activities. · - Prepare and organize files, ensuring accuracy and completeness for legal proceedings. · - Confirm cr ...
-
Patient Intake/scheduling Coordinator
1 day ago
SUPERIOR HOME HEALTH CARE SERVICES, INC Upland, United StatesOur Home Health agency is looking to hire an receptionist / intake coordinator /. Must be fluent in Spanish and English, phone skills, multi-tasking, customer service. Position is full time; office is in Upland CA Previous front office and charting experience will be considered. ...
-
New Patient Scheduling Coordinator
2 days ago
The Oncology Institute of Hope and Innovation Cerritos, United StatesFounded in 2007, The Oncology Institute of Hope and Innovation (TOI) is advancing oncology by delivering highly specialized, value-based cancer care in the community setting. TOI is dedicated to offering cutting edge, evidence-based cancer care to a population of more than 1.7 mi ...
-
Scheduling Coordinator
3 days ago
Infusion4Health Inc Brea, United StatesJob Description · Job DescriptionInfusion for Health is a referral-based infusion center that services all providers in multiple locations in California, Arizona, Nevada, Washington, Colorado, and Missouri. Our center is unique and offers individual comfortable private rooms for ...
Scheduling Coordinator - Corona, United States - Engel North America
Description
Job Description
Job DescriptionENGEL embodies a spirit of innovation, built on decades of experience. With a dynamic workplace, ENGEL is the injection molding industry leader in technological advancements, ensuring sustainable global growth. The ENGEL company history is a success story that we keep on writing everyday together with our employees.
Do you have what it takes to spur game-changing innovation, generate creative solutions and add world-class value to our customers?? Then get ready to join the ENGEL team and become part of the next chapter in our history as we continue to grow the business in North America
ENGEL Machinery North America has a job opportunity for a Scheduling Coordinator in our Customer Service Department. This job is based at the ENGEL West located in Corona, CA.
ENGEL provides excellent benefits including health, dental and vision insurance all upon first day of hire (no waiting period and very robust coverage at an affordable price), 401k with match, 3 weeks' PTO, personal time off, employer paid life insurance, long and short term disability, and an employee-centric environment.
POSITION INFORMATION
Job Summary:
Provides support to customers and service advisors in the scheduling of ENGEL machinery and equipment.
Essential Duties and Responsibilities
QUALIFICATION REQUIREMENTS
Educational/Training Requirement:
Experience:
Licenses/Certifications:
Knowledge, Skills, and Abilities:
WHY ENGEL? The ENGEL group has been thriving for decades. This is because as a family-run company, we rely on long-standing relationships and aim to live up to our own exacting standards of expertise and experience in all fields of plastics processing. We see ourselves as a driving, innovative force that has continually set new standards in a dynamic and diverse industry. Our competitive edge has come from generating added value for customers worldwide.
ENGEL attaches great importance to flexibility, innovation and self-responsibility of all of its employees and business units. This is the only way to consistently supply and guarantee results of the highest global standards.
ENGEL offers a competitive total compensation package to eligible employees, including: health, dental, LTD and life insurance, 401k with match, contribution to HSA, Dependent and Health FSA, vacation pay and holiday pay. We are looking forward to receiving your application and resume and going over the position with you.
ENGEL is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protective veteran status or any other category protected by state or local laws.
ABOUT THIS COMPANY ENGEL is a global leader in the manufacture of plastics processing machines. Today, the ENGEL Group offers a full range of technology modules for plastics processing as a single source supplier: Injection molding machines for thermoplastics and elastomers, and automation. In 2016/2017 ENGEL's turnover totaled approximately 1.36 billion euros worldwide, with 5,900 employees across nine production plants in Europe, North America and Asia (China and Korea), and subsidiaries and representatives in more than 85 countries. ENGEL offers its customers the excellent global support they need to compete and succeed with new technologies and leading-edge production systems.