Jobs
>
Los Angeles

    Client Services Specialist Music Distribution - Los Angeles, United States - Create Music Group

    Create Music Group
    Create Music Group Los Angeles, United States

    3 weeks ago

    Default job background
    Description

    Create Music Group is an LA-based digital music company that provides artists and labels with distribution, rights management, and creative services. We monetize billions of monthly music streams and have collected over millions in previously unclaimed revenue for artists and labels. Clients include Ice Spice, Future, JLo, City Girls, Slander, Marshmello, Don Diablo, Trippie Redd, Migos, and more.

    SUMMARY:

    The Client Services Specialist will be the primary point of contact on the Distribution team for our clients, assisting them with inquiries and providing exceptional support.

    RESPONSIBILITIES:

    • Provide excellent customer service to our clients via email, and live chat.
    • Assist customers with platform questions, troubleshooting and general distribution inquires.
    • Answer product-related questions and provide information about our music catalog, releases, and promotions.
    • Handle customer complaints and escalate complex issues to management.
    • Maintain accurate records of customer interactions and transactions using our CRM system.
    • Stay informed about industry trends, new music releases, and upcoming events to provide informed recommendations to customers.
    • Contribute to the continuous improvement of our customer service processes and procedures.

    QUALIFICATIONS:

    • High School Diploma or Bachelors Degree in Business Administration or a related field
    • 3+ years experience in customer service or a related field, preferably in the music industry.
    • Strong understanding of DSPs (Spotify, SoundCloud, iTunes/Apple Music, Pandora, Tik Tok, YouTube, etc.)
    • Excellent communication and interpersonal skills, with a positive attitude and a customer-centric approach.
    • Ability to multitask and prioritize in a fast-paced environment.
    • Proficiency in computer skills, including experience with CRM software and Microsoft Office.
    • Strong problem-solving and time management skills.
    • Ability to work effectively both independently and as part of a team.

    PAY SCALE:

    • $ $24.00
    #J-18808-Ljbffr
  • Create Music Group

    Client Services Specialist Music Distribution

    3 weeks ago

    Create Music Group Los Angeles, United States

    Create Music Group is an LA-based digital music company that provides artists and labels with distribution, rights management, and creative services. We monetize billions of monthly music streams and have collected over millions in previously unclaimed revenue for artists and lab ...

  • Create Music Group

    Music Publishing Administrator

    2 weeks ago

    Create Music Group Los Angeles, United States

    Create Music Group is an LA-based digital music company that provides artists and labels with distribution, rights management, and creative services. We monetize over 12 billion monthly music streams and have collected over $150 Million in previously unclaimed revenue for artists ...

  • SoundCloud

    Content Operations Specialist, Contractor

    2 weeks ago

    SoundCloud Los Angeles, United States Freelance

    SoundCloud empowers artists and fans to connect and share through music. Founded in 2007, SoundCloud is an artist-first platform empowering artists to build and grow their careers by providing them with the most progressive tools, services, and resources. With over 375 million tr ...

  • Universal Music Group

    Manager, Creative Operations

    1 week ago

    Universal Music Group Los Angeles, United States

    We are UMG, the Universal Music Group. We are the world's leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audi ...

  • Downtown Music

    Global Client Services Coordinator

    2 weeks ago

    Downtown Music Los Angeles, United States

    Downtown Music is a modern global music company committed to building a more equitable music industry. As the preferred partner for some of the world's most beloved songwriters, storied music catalogs, and emerging artists at the forefront of pop culture, we offer bespoke distrib ...

  • Quad County HR

    Music Therapy Program Manager

    1 week ago

    Quad County HR Los Angeles, United States

    Children's Music Fund(Children's Music Fund) is a 501(c)(3) nonprofit organization that provides Music Therapy Services to children affected by chronic conditions or life-altering illnesses to help them on their journey towards a better quality of life. · **Position: Program Mana ...

  • Create Music Group

    Music Publishing Assistant

    2 weeks ago

    Create Music Group Los Angeles, United States

    Create Music Group is an LA-based digital music company that provides artists and labels with distribution, rights management, and creative services. We monetize billions of monthly music streams and have collected over millions in previously unclaimed revenue for artists and lab ...

  • Warner Music Group

    Coordinator, A&r Distribution

    2 weeks ago

    Warner Music Group Los Angeles, United States

    Job Description: · At Warner Music Group, we're a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we know that each talent makes our collective bolder and brighter. We are g ...

  • Create Music Group

    Manager Syndication, Facebook

    1 week ago

    Create Music Group Los Angeles, United States

    Create Music Group is an LA-based digital music company that provides artists and labels with distribution, rights management, and creative services. We monetize billions of monthly music streams and have collected over millions in previously unclaimed revenue for artists and lab ...

  • The Orchard

    Creative Director, Human Re-sources

    3 weeks ago

    The Orchard Los Angeles, United States

    As a **Creative Director**, you will be responsible for overseeing the visual and creative direction of album artwork, promotional materials, and music videos. You'll collaborate closely with artists and marketing teams to ensure cohesive branding and messaging across all platfor ...

  • beatBread

    Publishing Royalty Manager

    1 week ago

    beatBread Los Angeles, United States

    **About The Role** · beatBread is currently seeking an organized and efficient Publishing Royalty Manager to work with the Publishing, Operations and Finance teams in ensuring accurate and timely handling of publishing deal logistics. · **Responsibilities include**: · - Support p ...

  • Universal Music Group

    Coordinator, Digital Marketing

    1 week ago

    Universal Music Group Los Angeles, United States

    We are UMG, the Universal Music Group. We are the world's leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audi ...

  • AEG Worldwide

    Manager, Operations

    1 week ago

    AEG Worldwide Los Angeles, United States

    For more than 20 years, **AEG** has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, ...

  • ROKiT Drinks Imports Inc.

    Accountant Assistant

    1 week ago

    ROKiT Drinks Imports Inc. Los Angeles, United States

    **About Us** · The ROKiT Group is a global venture capital conglomerate with a diverse portfolio of innovative tech, premium products, and services including mobile phones, WiFi services, beverages, pioneering 3D content production, product development, and distribution in movies ...

  • Lineage

    In-house Creative Recruiter

    1 week ago

    Lineage Los Angeles, United States

    **About Lineage** · Lineage is an independent marketing agency and creative studio based in Los Angeles. For nearly two decades, our dynamic and innovative team has developed engaging content that connects with audiences, establishing strong brands for talent in sports and music, ...

  • Sirius XM

    Producer

    1 week ago

    Sirius XM Los Angeles, United States

    **Responsibilities**: · **Who We Are**: · SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connected Vehicle Services) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audi ...

  • Adswizz

    Producer

    2 weeks ago

    Adswizz Los Angeles, United States

    Los Angeles, California · - Regular Employee Full-Time · - R · **Who We Are**: · SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connected Vehicle Services) are leading a new era of audio entertainment and services by delivering the most compe ...

  • LA Philharmonic

    Marketing Assistant

    2 weeks ago

    LA Philharmonic Los Angeles, United States

    **Position**: Marketing Assistant · **Department**:Marketing · **FLSA Status**: Non-exempt, Part-Time · **Salary Range**: $22-$25 · **Position Summary**: · **Position Elements**: · - Schedule meetings, prepare conference rooms, coordinate AV set-up, and order refreshments for mee ...

  • Creative Artists Agency (CAA)

    Digital Media

    1 week ago

    Creative Artists Agency (CAA) Los Angeles, United States

    Who We Are · Creative Artists Agency (CAA), is the world's leading full service entertainment, media, and sports agency. We represent many of the most successful professionals working in television, film, music, theatre, video games, sports, and digital content. We also provide a ...

  • Los Angeles County Department of Human Resources

    Departmental Information Security Officer I

    6 days ago

    Los Angeles County Department of Human Resources Los Angeles County, CA, United States

    **EXAM NUMBER** · Q2611A-R · **APPLICATION FILING PERIOD** · **TYPE OF RECRUITMENT** · Open Competitive Job Opportunity · **SPECIAL SALARY INFORMATION** · **CHECK OUT OUR OUTSTANDING BENEFITS** · - Los Angeles County offers one of the strongest public-sector benefits packages in ...