Customer Account Executive - Saint Charles, United States - LHH Recruitment Solutions

LHH Recruitment Solutions Saint Charles, United States

1 week ago

Description

Job Description

Job DescriptionCustomer Account Executive

As a Customer Account Executive, you will play a pivotal role in managing a diverse portfolio of customer accounts within our client's organization. Your responsibilities will encompass a wide range of tasks including onboarding, conducting credit assessments, and overseeing accounts receivable collections. Working closely with your team members and Account Executives, you will ensure exceptional customer service delivery, monitor account performance, and uphold precise accounts receivable reporting standards. This is a Direct Hire Opportunity located near St. Charles, IL.

Responsibilities:

Manage and oversee the accounts receivable processing for commercial logistics accounts.
Act as a primary point of contact between clients, internal business teams, and the operations department, ensuring seamless communication and coordination.
Efficiently upload and review invoices and funding schedules utilizing database systems and Excel spreadsheets.
Conduct thorough monthly and/or quarterly statement reviews, aging reports, verifications, and trend analyses to identify potential signs of financial deterioration.
Verify rates on new invoices and address any disputed invoices promptly and effectively.
Monitor the performance of funded accounts through comprehensive client management, credit analysis, compliance assessments, and adherence to organizational policies and procedures.
Proactively monitor financial trends and client performance, taking appropriate action as necessary to maintain optimal account health.
Collaborate with Accounts Payable (AP) departments to establish payment terms, obtain client information, and conduct account verifications.
Conduct daily portfolio monitoring, identifying and addressing any disputed invoices, chargebacks, or past due accounts requiring collections.
Provide support to cash posters and assist in the accurate recording of large payments to accounts.
Communicate effectively with clients regarding collections status and payment requests via phone and email.
Authenticate creditworthiness through the analysis of Transcredit and Experian reports, determining appropriate funding levels.
Establish credit limits based on a thorough review of credit history and payment trends.
Generate weekly and monthly reports to address business needs and enhance client satisfaction.

Requirements:

Proficiency in Microsoft Excel and adeptness in updating reports.
Exceptional attention to detail coupled with proactive account management skills.
Professional demeanor, driven attitude, and a strong commitment to career growth.
Ability to thrive in a collaborative team-oriented environment.
Preferred background in Accounts Receivable, Credit & Finance, Customer Management, or Inside Sales/Admin Support.

Job Details:

Direct Hire
Monday-Friday, 100% onsite
Pay is $40k-$45k depending on experience
Excellent benefits

If you are interested, please apply and submit your resume.

Pay Details: $40,000.00 to $45,000.00 per year

Search managed by: Kim Moeslein

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.

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