- Coordinate day-to-day Over the Road (OTR) shipments, both outbound and inbound.
- Manage various shipment types, including Full Truckload (FTL) and Less Than Truckload (LTL).
- Utilize TMS for contract lanes and book non-contract loads with brokers.
- Monitor and track loads, addressing any service failures or recovery actions as needed.
- Obtain spot quotes for non-contract lane loads and provide freight quotes to the sales team.
- Issue, complete, and distribute shipping orders to the warehouse, updating the shipping schedule.
- Collaborate with the warehouse and sales team on load-related matters, such as estimated time of arrival (ETA), carrier information, labeling requirements, and order updates.
- Coordinate shipments with sister plants as required, ensuring efficient logistics coordination between locations.
- Create sales contracts and issue shipping orders as required by the Sales team.
- Generate purchase contracts as needed by the sales team.
- Provide customer account information upon request, including freight details, pricing, quantity shipped, and purchase order (PO) status.
- Complete shipping paperwork and submit it for billing purposes.
- Arrange sample pickups via UPS as needed for sales purposes.
- Maintain customer shipment files for accurate record-keeping and documentation purposes.
- Provide phone support as required, addressing inquiries related to logistics and shipments.
- Administer trailer maintenance and dwell times to ensure efficient utilization of resources.
- Manage the logistics of first and last mile shipments for import and export containers, including coordinating outbound and inbound loads as requested by the sales team and customers (both brokered and CPU's).
- Arrange bookings directly with brokers and collaborate with freight forwarders to align drayage trucking schedules with SSL vessel dates.
- Ensure timely submission of loading details to freight forwarders and diligently monitor and track loads to mitigate any service failures and implement necessary recovery actions.
- Conduct freight quoting as required.
- 3+ years' experience in logistics coordination or related field.
- Proficiency in TMS software preferred.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal abilities.
- Ability to work effectively under pressure and meet tight deadlines.
- Familiarity with import/export regulations and procedures.
- Attention to detail and problem-solving skills are essential.
- Excellent verbal and written communication skills
- Proficient use of Microsoft Office
- Ability to work on-site Monday - Friday in the Charlotte, NC office
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Logistics Coordinator - Charlotte, United States - LHH
Description
LHH is seeking candidates for a direct hire Logistics Coordinator position with a growing company in Charlotte, NC The ideal candidate has 3+ years domestic and international logistics coordination experience, is detail-oriented, and technically savvy This position is fully in-office Monday - Friday.
Responsibilities:
Qualifications:
