Customer Service Representative - Cincinnati, United States - SVS Vision, Inc.

SVS Vision, Inc. Cincinnati, United States

2 weeks ago

Description

Job Description

Customer Service Representative

Eye Style of America Inc – Cincinnati, OH

Eye Style of America is the parent company of a young optical e-comm, , with offices in Cincinnati.

Befitting is a young consumer eyewear and technology e-commerce company founded upon the idea that shopping for glasses should be easy. We try to think about things a little differently. We use design, content, technology, and best-in-class customer service to create a great online shopping experience that helps our customers find the glasses they love more easily.

We are searching for a full-time, positive, self-motivated customer service representative to join our team with a strong passion to go above and beyond for customers. The ideal candidate will combine exceptional customer service and strong problem-solving skills to resolve complex issues.

As a Befitting Customer Service Representative, you believe that exceptional customer service is more than just a script – it's a way of engaging our customers to buy from us and to help us achieve our business goals. It's not just about the sale, it's about understanding our customers' needs and making them fall in love with Befitting Check our Trust Pilot reviews to see just how serious we are about this

We need an individual that performs well under pressure and adapts to an ever-changing environment. The objective is to provide exceptional customer service and to maintain high customer satisfaction. The successful candidate will join a growing team of highly collaborative and motivated individuals located in our Cincinnati office with a hybrid schedule, working mostly on site in Cincinnati with the occasional remote work done from home.

If you're passionate about customer service and have the desire and ambition to help build something great, we'd like to hear from you.

Job Duties & Responsibilities:

Assist customers with service and support issues (via phone, email and live chat)
Resolve issues utilizing tools, resources, business judgment and expertise, and appropriate partnerships
Create exceptional customer service interactions resulting in sales and customer base growth
Order entry and verification
Returns processing
Operational support
Other responsibilities as required

Required Skills, Experience and Qualifications

High school diploma or equivalent
Previous retail experience, optical/sunglass retail experience preferred
Commitment to providing resolution to customer issues on the first contact
Team player who is goal-oriented, positive and self-motivated
Strong ability to multi-task with excellent time management skills
Strong ability to adapt to ever-changing environment
Comfortable working in a fast-paced environment
Strong problem solving and communication skills
High level of integrity
Strong interpersonal skills
Strong attention to detail
Analytical
Experience with Microsoft Office
Intermediate PC knowledge, fluent with Internet and mainstream web browsers

Job Type: Full-time

Customer service representative

1 week ago

Thunderbolt Inc Cincinnati, United States

Customer Service Representative (m/f/d) · We are currently seeking Customer Service Representatives (m/f/d) to join our team in 93059 Regensburg. · About Us · Ranger Marketing & Vertriebs GmbH has been the leading German company for personal consulting of private and business cus ...
Customer Service Representative

2 weeks ago

SVS Vision Cincinnati, United States Regular Full time

Customer Service Representative · Eye Style of America Inc – Cincinnati, OH · Eye Style of America is the parent company of a young optical e-comm, , with offices in Cincinnati. · Befitting is a young consumer eyewear and technology e-commerce company founded upon the idea that ...
Customer Service Representative

2 weeks ago

Gilligan Company LLC Cincinnati, United States Full time

WE WANT YOU TO JOIN OUR GOCO CREW ~~ Starting Pay: $13-15 · We are hiring Customer Service Representatives for our Shell locations · ~~Hiring Immediately ~~ Amazing Benefits ~~ Competitive Pay ~~ · As a People-First; GROWING Company, our success is due to our incredibly talented ...
Member Service Representative

4 weeks ago

Planet Fitness - Midwest Management Group Cincinnati, United States Full time

Job Summary · The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. · Essential Duties and Responsibilities Greet gym members, p ...
Customer Service Representative

2 days ago

Stone Center Cincinnati, United States

ABOUT THE JOB · Stone Center is expanding our Sales Team in Cincinnati to assist with the growing market in commercial and residential construction. In this position, you will have the opportunity to work alongside customers and assist other team members on a daily basis · If you ...
Customer Service Representative

1 week ago

Overhead Door Corporation Cincinnati, United States Full time

Job Description · The Position Answers telephone and directs calls to appropriate department. · Processing incoming and outgoing parts. · Enters alphabetic, numeric or symbolic data from source documents into computer following format displayed on screen. · Compares data ent ...
Customer Service Representative

2 weeks ago

Gilligan Company LLC Cincinnati, United States Full time

WE WANT YOU TO JOIN OUR GILLS CREW · Position Summary: · The daily responsibilities of a CSR include providing excellent customer service to customers in the store and outside at the gas pumps, operating a cash register and lottery machine, tracking cigarette and lottery inventor ...
Guest Services Representative

2 days ago

Cincinnati Children's Hospital Medical Center Cincinnati, United States

Guest Services Representative · Shift: 12:30-9:00pm · Expected Starting Salary: $16-19/hr $1.50/hr Shift Differential · At Cincinnati Children's, we come to work with one goal: to make children's health better. We believe in a holistic team approach, both in caring for patients a ...
Customer Service Representative

3 days ago

FastSigns Cincinnati, United States

Benefits:Bonus based on performance · Employee discounts · Training & development · FASTSIGNS - Colerain is hiring for a Customer Service Representative to join our team · Benefits/Perks:Competitive Pay · Paid Vacation and Holidays · Performance Bonus · Ongoing Training Oppor ...
Customer Service Representative

1 week ago

FASTSIGNS #222201 Cincinnati, United States

Job Description · Job DescriptionBenefits:Bonus based on performance · Employee discounts · Training & development · FASTSIGNS - Colerain is hiring for a Customer Service Representative to join our team · Benefits/Perks:Competitive Pay · Paid Vacation and Holidays · Performance B ...
Customer Service Representative

3 weeks ago

Insight Global Cincinnati, United States

Day to day: · An outdoor furnishing client of Insight Global's is looking to hire two Customer Service Representatives in Cincinnati, OH. The Customer Service Representative will interact with Watson's customers by addressing inquiries and resolving complaints. This position will ...
Customer Service Representative

2 weeks ago

Insight Global Cincinnati, United States

Job Description · Job DescriptionDay to day: · An outdoor furnishing client of Insight Global's is looking to hire two Customer Service Representatives in Cincinnati, OH. The Customer Service Representative will interact with Watson's customers by addressing inquiries and resolvi ...
Customer Service Representative

2 weeks ago

Resurgence Management Cincinnati, United States

Job Description · Job DescriptionOur goals are simple. We want to accelerate the growth and notoriety of any brand we work with. We employ innovative techniques within a proven model that is specifically geared to provide a positive experience for consumers with each interaction. ...
Customer Service Representative Part

2 weeks ago

Culligan Cincinnati, United States

Culligan is currently seeking individuals experienced in customer-focused positions to act as Customer Service Representatives. The customer service representative works directly with customers to fulfill orders, resolve problems, and attend to related needs. The goal of this pos ...
Customer Service Representative

2 weeks ago

Industrial Products/Sales Cincinnati, United States

Job Description · Job DescriptionWe are a manufacturer's representative company with our office located in the Eastern Suburbs of Cincinnati. We are searching for a highly motivated customer service person due to our sales and product expansion. We have an immediate opening for a ...
Inbound Customer Service Representative

2 weeks ago

Tata Consultancy Services Cincinnati, United States

Inbound Customer Service Representative · Representative; the associate has to handle inbound calls from the customer or do an outbound call within guidelines/goals established by the client and management. This position requires good communication skills; the ability to effectiv ...
customer service representative

1 day ago

Family Dollar Cincinnati, United States

Family Dollar - 659 NORTHLAND BLVD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete ca ...
Customer Service Representative

2 weeks ago

Accurate Courier Services Cincinnati, United States

Job Description · Job DescriptionSalary: 17.00 hourly · WHO WE ARE · Accurate Courier Services is a national leader in offering Medical Courier services to the largest health networks in the country. We are rapidly expanding in the Cincinnati area and are looking for professional ...
Guest Service Representative

3 weeks ago

PeopleFirst Staffing Cincinnati, United States

Guest Service Representative · The Guest Service Representative sweetens up the place, setting the mood and making a stop in the bakery an event You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off wit ...
Customer Service Representative

4 days ago

LHH Recruitment Solutions Cincinnati, United States

Job Description · Job DescriptionLHH has a Customer Service Representative opening available with a widely respect company in Colerain Township. This is a great opportunity for any qualified candidate with a customer service background that is looking to advance their skillset in ...

Customer Service Representative - Cincinnati, United States - SVS Vision, Inc.

Description

Job Description