Employer Engagement Manager - Chicago, United States - Skills for Chicagoland's Future

Description

ORGANIZATION

Skills for Chicagoland's Future (Skills) is a nonprofit organization focused on connecting jobseekers in the Chicagoland area with quality jobs. The biggest barrier to equity in job search is a professional network. Many job seekers are overlooked because they do not have the connections that can help them get through the hiring process. By developing a strong network of trusted employer partners, Skills has created a network that our talented job seekers can tap into. Our model helps our candidates connect directly to hiring managers, giving them the tools and connections to succeed. Our focus on the south and west sides of Chicago helps us impact economic mobility in Chicago's historically under invested communities. To date, Skills has directly impacted the lives of 12,150+ job seekers.

POSITION SUMMARY

The Employer Engagement Manager (EEM) creates outstanding employer experiences for our current and prospective employer partners. In this role, it is essential to have a passion for our mission as well as experience cultivating new relationships with a focus on expanding Skills' impact and driving operational success in the suite of services Skills offers to its employers. A key focus of this role is on practice change to remove barriers in the hiring process, drive equity, and expand opportunities for individuals who have been routinely excluded from workplace roles, occupations, or industries. This role reports to the Employer Engagement Director. The Manager will be responsible for cultivating new employers, partnering with various stakeholders, onboarding new accounts, and managing a selection of contracted and consulting employers with work/projects beyond placement. This role requires an aptitude for strategic business development from leveraging the Skills' board of directors, existing employer referrals, B2B marketing campaigns to networking. The Manager will also assist in the assessment of new initiatives to determine alignment with Skills' strategic goals and capacity to deliver results and objectives. This role will support the implementation of operational processes and technology to track department and employer success. The department goals are directly tied to (1) the expansion of our work to new and existing employers and (2) leveraging new opportunities for growth of our work, up to and including revenue generation.

RESPONSIBILITIES AND DUTIES

• Support new employer cultivation and development of partnership opportunities.

• Creative problem solving to identify needs and propose solutions for internal and external stakeholder challenges and opportunities.

• Lead accounts partnering with Skills beyond just placement of candidates and advise and execute on all levels of contracted work and obligations, as well as guide and counsel employers on hiring practices that advance both the business and equity in talent strategies.

• Gather data and information from different sources to consult and make recommendations on inclusive hiring practices and strategies that increase opportunities and create transformative change across our employer portfolio.

• Through progress and practice change in human resources methodologies, drive impactful change and employer action and adoption of new processes in talent acquisition.

• Plan, develop and maintain strong and effective relationships with employers at both the tactical and strategic level throughout the employer life cycle.

• Using a wide array of data and analysis to present concepts for change that improve company impact and results.

• Tracking and implementing solutions according to employers' needs and objectives, using project management skills to coordinate and support.

• Develop and maintain a thorough working knowledge of employer structure, processes, and policy and scan for opportunities to improve results through a lens of equity and access.

• Assist in building annual business and marketing plans for expansion to support employers with demand driven, innovative, and executable strategies.

• Collaborate with the Development team to strategize on ways to scale funding opportunities with

corporate partners as well as pitches for national giving campaigns.

• Partner with Marketing to create and grow Skills' brand awareness within the Chicago Human resources, Business Community, and Workforce Associations.

• Disciplined use of technology to ensure cross departmental communication and collaborations, high service levels, consistent performance, and timely completion of deliverables for employers.

• Hands-on coordination of internal resources and efforts to provide excellent service for employers in collaboration with Skills' other departments.

QUALIFICATIONS AND CANDIDATE PROFILE

The ideal candidate will demonstrate the following experience, skills, and personal attributes:

• 3-5 years of proven business experience in high-level business development, RPO/Staffing, sales/account management, employer success experience, or other relationship management focused leadership role.

• Passion and belief in our work to create equity in hiring.

• Strong understanding of the employer and candidate lifecycles in the recruitment industry.

• Strong understanding of corporate decision making and HR department structures.

• Experience conducting needs assessments and ROI models for corporate partners and projects to determine scope, cost, and outcomes.

• Experience with data analysis to drive ideas and improvement.

• Experience with cross departmental work and shared goals.

• Advanced skills in building and creating Excel & PowerPoint decks, adept at leveraging these tools to create compelling and thoughtful proposals.

• Expertise with Salesforce or similar CRM preferred.

• Polished oral and written communication skills – speaks the language of multiple audiences at all levels of an organization (from executive to front-line staff members).

• Ability to develop consultative, trusted employer relationships with a variety of stakeholders.

BENEFITS & COMPENSATION

• $90,000 to $110,000 annual salary.

• Full-time, exempt position.

• Health, vision, and dental insurance.

• Employer sponsored STD/LTD/Life Insurance, after applicable waiting periods.

• 15 holidays, 4 personal days (frontloaded at beginning of the year) for full-time employees.

• 20 vacation days and 10 sick days (accrued on an annual basis) for all full-time employees.

• 401k and organization match within three months (0.5% up to 3% max for match).

All offers of employment are contingent upon a clear background check that includes a review of

conviction history. A conviction does not automatically preclude employment. Rather, Skills considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position. Skills is a safe, inclusive workplace for people of all backgrounds and walks of life. We strive to live our values and our mission as role models to our employer partners. We strongly encourage you to apply if you are from a marginalized or underrepresented group. Some candidates may see a long list of job requirements and feel discouraged because they don't match every single bullet point – we suggest, please apply anyway. If you believe this is a role that you'll be excited to work in every day, want to be a part of a culture like ours, and will be relentless about pushing boundaries to succeed, please apply. Skills is an equal opportunity employer, drug-free workplace, and complies with ADA regulations as applicable.

All applicants are considered for all positions without regard to race, religion, color, sex, gender, gender identity, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage, or any other protected classification, in accordance with applicable federal, state, and local laws. By completing this application, you are seeking to join a team of hardworking professionals dedicated to consistently delivering outstanding service to our customers and contributing to the financial success of the organization, its clients, and its employees. Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring accommodation to complete the application and/or interview process should contact Human Resources at