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Reston

    Systems Analyst III Specialized - Reston, United States - Technology Ventures

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    Description
    Systems Analyst-


    • Knowledge of Administration Windows Servers (2016, 2019)
    • Knowledge of SQL databases - setup, troubleshoot and maintain.
    • Knowledge of Networking and Security (access controls, protocols, routing)
    • Specific Printing Knowledge - starting but not limited to
    • Configures and ensures proper functioning of Ricoh MFDs (Multi-Functional Devices) and Epson wide-format plotters.
    • Ensure print queues are functioning after maintenance, patching, updates
    • Able to manage print queues (updating IPs, creating new ports, testing)
    • Analyze and resolve technical issues related to computer systems, hardware, and computer peripherals
    • Upgrade and replace software systems, firmware, and drivers
    • Experienced and capable of managing print queues; clearing, rebuilding, and resetting.
    • Design, build, and test software packages (Print drivers)
    • Install and reinstall software packages and updates on print servers and admin servers
    • Administer and managing print management software - Ricoh Streamline NX
    • Able to troubleshoot communication between the print servers, Ricoh Streamline NX, FMAudit
    • Understanding of creating queues, embedded devices on Ricoh Streamline NX
    • Install and reinstall software packages and updates on print servers and admin servers
    • Responsible for maintaining various documents required to remote into printer end points, servers, and other infrastructure that support enterprise level print services.
    • Analyze and resolve technical issues related to computer systems, hardware, and computer peripherals
    • Scripting experience - PowerShell, C# or any other .net programming language
    • Document Standard Operation Procedures for all processes involved in the administration of the MFDs, Ricoh SLNX, and print servers.
    • Conduct Training for onsite Office Service contractors and full-time employee leads on processes of administrating the MFDs, SLNX, and SLNX print servers.
    Required Skills (top 3 non-negotiables):


    • Print Management
    • FM Audit
    • Basic knowledge of cloud services (AWS, Azure)


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