- Understand eligibility guidelines and the application approval process
- Efficiently review and process applications
- Investigate flagged applications and follow up with households or schools as necessary
- Maintain a variety of files, update case files as new material is collected, ensure that information is organized and that all necessary case documentation is retained in compliance with the record retention policy
- Work with leadership to resolve escalated customer concerns and system problems
- Provide courteous, timely and accurate frontline customer service interactions and information
- Greet customers and provide guidance, information, and direction to customer inquiries in a polite and courteous manner
- Track customer interactions and inquiries and generate reports for management
- Escalate complex or high-profile customer inquiries to supervisor for review and evaluation
- Research information in order to provide answers to customer inquiries
- Answer inquiries over the telephone or in person concerning regulations or procedures
- Receive and prepare replies to routine correspondence
- Make an eligibility determination for appropriate benefits and waiver programs in compliance with state and federal rules, regulations, and guidelines.
- Examine data matches to find inconsistent and/or duplicated data
- Keep current on all changes in rules, regulations, and guidelines regarding the program
- Make recommendations to assistant director about procedures and methods to improve efficiency and effectiveness
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Maverick Solutions Carmel, United StatesWe are seeking a motivated Campaign and Marketing Coordinator to join our event fundraising firm. If you thrive in a dynamic environment and are eager to make a difference, this opportunity is for you · Responsibilities: · Coordinate and execute marketing campaigns to promote f ...
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Admissions Office Coordinator
3 weeks ago
Brebeuf Jesuit Preparatory School Indianapolis, United StatesAdmissions Office CoordinatorThis position reports to the Director of Enrollment Management. · RESPONSIBILITIES(Note: The following list of responsibilities is not exhaustive. Others may be assigned, subject to reasonable accommodations.) · Serve as the initial point contact for ...
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Event Marketing Assistant
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MSI Indianapolis, United States Full timeWe are a dynamic and innovative event marketing firm dedicated to crafting memorable experiences for our clients and their target audiences. Our commitment to creativity, precision, and client satisfaction drives us to continually redefine the boundaries of event marketing, deliv ...
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Data Entry/Customer Service Representative
1 week ago
Oldcastle BuildingEnvelope Indianapolis, United States Full timeEssential Duties and Responsibilities · Accurate data entry of quotes and orders in accordance with cut off and other time constraints · Attention to detail is a must · Maintain broad knowledge of clients, glass products and services of the organization · Coordinate with produc ...
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Bilingual Administrative Assistant
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Canadian Executive Search Group (USA) Inc / Division of Arrow Group of Companies Indiana, United StatesAWS/CES is looking for a Bilingual Administrative Clerk · Location: Lafayette, IN · Schedule: Monday-Saturday (Day Shift) · Salary: $20 per hour · Temp to hire position · Must be bilingual · Our manufacturing client in Lafayette, IN, is seeking a dedicated and proficient Administ ...
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Senior Inventory Control Specialist
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FactoryFix Indianapolis, United States Full timePosition Summary · Updates stock records and related information in Oracle to monitor the accuracy of inventory levels. Performs inventory transactions and manages daily cycle counting and monthly inventory reporting. · This position is actively on the warehouse floor sitting at ...
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Budget Office Coordinator
2 weeks ago
Indiana Wesleyan University Marion, United States Hourly (Part time)Summary of Position: Serves as support for the National & Global Adult Education Budget Office and assists with hospitality & reception services for the Chancellor suite. · Duties and Responsibilities · Serve as first point of contact for guests in the Chancellor suite by mana ...
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Parts, Procurement, and Inventory Technician
16 hours ago
Idaho Pacific Holdings Center, United StatesSummary: Checking in and out tools, parts and supplies; tracking inventories of tools, parts and supplies; maintaining organization of all tools, parts and supplies; maintaining accurate records of all items checked in and out; completion of reports as assigned; obtaining competi ...
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Account Clerk
4 weeks ago
ATC Indianapolis, United States ContractJob Title: Account Clerk · Work Location: Indianapolis, IN · Work Arrangement: Onsite · Purpose of Position/Summary: · This position is assigned to work in the travel/accounts payable section of the finance division. The · position is responsible for a variety of important and co ...
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Account Clerk
4 weeks ago
ATC Indianapolis, United States ContractJob Title: Accounts Clerk · Worksite Address: 2 N. Meridian St. Indianapolis, IN 46204 · Purpose of Position/Summary: · This position is assigned to work in the travel/accounts payable section of the finance division. The · position is responsible for a variety of important and c ...
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ATC Indianapolis, United States Full timePurpose of Position/Summary: · This position will serve as the Program Coordinator for the statewide Suicide and Overdose Fatality Review (SOFR) Program within the division of Fatality Review and Prevention at the Indiana Department of Health. The SOFR Program Coordinator will as ...
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HIRE Coordinator
1 week ago
State of Indiana Indianapolis, United StatesWork for Indiana · Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a diverse range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitme ...
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Indiana University Bloomington Indianapolis, United States Part timeJob Summary · Supports the Pediatric Critical Care Division Chief to manage his portfolio of pediatric critical care global health research projects. · Assists in maintaining and managing regulatory documentation. · Ensures adherence to ethical guidelines and regulatory standar ...
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Administrative Coordinator
2 weeks ago
Bunge Indiana, United StatesThe Administrative Coordinator role will report to and support the local plant manager and department managers. Responsibilities include data entry into tracking systems and plant spreadsheets, providing commodity and non-commodity accounting support, and supporting other local p ...
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Marietta Financial Services, Inc. Indianapolis, United States Full timeSeeking a client services coordinator/administrative assistant for a busy CPA firm located on the Northwest side of Indianapolis. This position involves a variety of responsibilities and requires strong organizational skills. We are looking for a motivated and experienced individ ...
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inpatient dialysis registered nurse
3 weeks ago
Fresenius Medical Care North America Indianapolis, IN , USA, United States**POSITION FEATURES:** · Paid training in dialysis provided · Full-Time (40 hours per week) · Coverage for area hospitals in Carmel IN, and Indianapolis IN · **PURPOSE AND SCOPE:** · The professional registered nurse Inpatient Services RN CAP 1 is an entry level designation into ...
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Care Coordinator
4 days ago
Rehab Medical Indianapolis, United StatesJumpstart your career at Rehab Medical, one of the nation's leading providers of custom advanced medical equipment and a recent Inc 5000 fastest growing U.S. company award winner Based in Indianapolis, Indiana our company's mission is to improve and positively impact the lives of ...
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Planner Coordinator
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PPG Industries, Inc. West Indianapolis, United StatesDo you like paying attention to the details? PPG is seeking a Planner Coordinator to support our Aerospace business unit in Indianapolis, Indiana You will have the opportunity to provide stellar support to our Aerospace Application Support Centers We need your help to achieve our ...
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inpatient dialysis registered nurse
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Fresenius Medical Care North America Indianapolis, IN , USA, United States**POSITION FEATURES:** · Training Provided · Night Shift 7:00pm-7:00am · Full-Time (40 hours per week) · Coverage for hospitals in Indy North · **PURPOSE AND SCOPE:** · The professional registered nurse Inpatient Services RN CAP 1 is an entry level designation into the Clinical A ...
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Occupational Health Nurse
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United States Postal Service Indianapolis, United StatesFUNCTIONAL PURPOSE: · Implements and participates in programs to provide preventative medical care and health maintenance in support of safety and health goals. Secures, evaluates, monitors, and administers contracts for medical services. · DUTIES AND RESPONSIBILITIES: · 1. Desig ...
Customer Service/Data Entry Coordinator - Indianapolis, United States - Vergence
Description
Job Description
Job DescriptionHybrid position. Must live in the Indianapolis area.
Pay: $24.31/hour
In this role you will: