- We offer competitive pay, health benefits along with a generous 401 (k) match, and growth opportunities
- Guided Orientation Process at our Headquarters
- Mentorship Onboarding Program
- Employee Recognition Program
- Leadership Development Program
- Continuing Education Opportunities
- Network of Support (health and well-being)
- Basic computer skills including but not limited to data entry, email, and internet
- Ability to communicate telephonically
- Ability to maintain confidentiality
- Excellent verbal and written communication skills
- Ability to work independently, be detail oriented and organized
- Ability to meet multiple competing deadlines
- Excellent customer service skills
- Meet attendance schedule with dependability and consistency
- High School diploma
- Communication and follow up on all Internal Request Queues
- Contact with provider offices to follow up on patient requests
- Contact with patients to follow up on Internal Requests tickets
- Customer Contact to follow up and survey results
- Responds to email and phone calls within 24 hours
- Review and resolve service Sales Paperwork Tickets
- Communicates with Care Coordinators and other departments for resolution of tickets
- Mentoring of new employees entering the department
- Track internal request queues to ensure department metrics are met each month
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Rehab Medical Indianapolis, IN, United States· Jumpstart your career at Rehab Medical, one of the nation's leading providers of custom advanced medical equipment and a recent Inc 5000 fastest growing U.S. company award winner Based in Indianapolis, Indiana our company's mission is to improve and positively impact the lives ...
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Pathways Health and Community Support, LLC. Indianapolis, IN, United States Full timeAs a Case manager, you will work with children, youth and their families involved in the Child Welfare system. You will provide support, education, and community resource links to necessary services. Meeting with the children and their families in the foster or family homes, you ...
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Indiana University Health Indianapolis, United StatesRegistered Nurse Outpatient-Orthopedic Oncology Clinic-University MOB · Job Description · Overview · Indiana University Health Physicians is seeking a Registered Nurse to join our Orthopedic Oncology team. The RN is an integral part of the orthopedic team working alongside surgeo ...
Care Coordinator - Indianapolis, United States - Rehab Medical
Description
Jumpstart your career at Rehab Medical, one of the nation's leading providers of custom advanced medical equipment and a recent Inc 5000 fastest growing U.S. company award winner Based in Indianapolis, Indiana our company's mission is to improve and positively impact the lives of the patients we serve, the partners we engage with, and the employees we invest in. We hire based on attitude, aptitude, and a drive to succeed, qualities that have awarded us one of Indiana's top places to work. Recently, we've experienced exponential growth so we're looking to expand our dynamic team to support this growth and help us to improve the lives of more than 200,000 mobility users. If you're looking for a rewarding opportunity where you can work alongside other dedicated individuals who will inspire you to grow your skill sets and advance your career, bring your passion and experience to Rehab Medical Why You Should Apply:The Position: We are looking for Care Coordinator to join our growing team
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily:
Education and Experience:
The Care Coordinator position will report to the Care Coordination Manager. This position is responsible for placing outbound calls and fielding incoming calls regarding customer follow up surveys, pro-active customer contact, escalations, and customer success plan updates.
Below are some key functions and skills for this opportunity:
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