Jobs
>
New York City

    Help Desk Technician - New York, NY, United States - Michael Page

    Michael Page
    Michael Page New York, NY, United States

    3 weeks ago

    Michael Page background
    Description
    Seeking a highly motivated and experienced Service Desk Analyst with a strong background in investment banking or financial services. The ideal candidate will provide technical support and assistance to internal users, ensuring smooth operations and high-quality service delivery. Client Details
    Top-tier fund.
    Description
    Provide first level contract for end users
    Troubleshoot and resolve hardware, software, and network issues in a timely manner.
    Document and track incidents and service requests using the IT service management system.
    Collaborate with other IT teams to escalate and resolve complex issues.
    Assist in the setup and configuration of workstations, mobile devices, and peripherals.
    Conduct user training and provide guidance on IT systems and applications.
    Maintain accurate inventory records of IT assets and equipment.
    Contribute to the development and improvement of IT support processes and procedures.
    Profile
    Bachelor's degree in Computer Science, Information Technology, or related field.
    Minimum of 4 years of experience in a similar role, in investment banking or financial services.
    Strong knowledge of Windows and macOS operating systems.
    Proficiency in Microsoft Office 365 applications and collaboration tools.
    Familiarity with ITIL framework and service management best practices.
    Excellent communication and interpersonal skills.
    Ability to prioritize tasks and work efficiently in a fast-paced environment.
    Relevant certifications such as CompTIA A+, Microsoft Certified Professional (MCP), or ITIL Foundation are a plus.
    Job Offer
    Long term contract, hybrid working environment and competitive hourly rate.

    MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law.

    MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.
  • Vanguard Group Staffing, Inc.

    Help Desk Technician

    1 week ago

    Vanguard Group Staffing, Inc. New York, United States

    Microsoft EndPoint Technician · Position Summary: · The Microsoft Certified Intune Technician is responsible for managing and securing devices within the organization using Microsoft Intune. This role involves configuring, deploying, and maintaining mobile devices, laptops, and d ...

  • Viola

    IT Help Desk Technician

    2 weeks ago

    Viola New York, United States Full time

    About Pagaya · Shape the Future of Finance · Pagaya is building a leading artificial intelligence network to help our partners grow their businesses and better serve their customers. · Pagaya is a global technology company making life-changing financial products and services ava ...

  • MAF Resources

    Help Desk Technician

    2 weeks ago

    MAF Resources New York, United States

    We are seeking a highly motivated and customer-oriented Help Desk Technician to join our IT team. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a passion for helping others. As a Help Desk Technician, you will be the first poin ...

  • The Goodkind Group, LLC

    Help Desk Technician

    2 weeks ago

    The Goodkind Group, LLC New York, United States

    Help Desk Technician / IT Support Desktop Support (Legal/Law Firm) · Hybrid Work Schedule – Work onsite and from home · Midsize law firm is hiring a Help Desk IT Technical Support & Desktop Engineer. · Primary responsibility is to respond to incoming requests to the IT Help Desk ...

  • Ellianse LLC

    Help Desk Technician

    1 day ago

    Ellianse LLC New York, United States

    Job Description · Job DescriptionAbout The Job: · Ellianse seeking a highly skilled and motivated Help Desk Technician to join our dynamic IT team. As a Help Desk Technician, you will be responsible for providing technical support to our internal staff and clients. Your exception ...

  • GTS Technology Solutions

    IT Help Desk Technician

    3 weeks ago

    GTS Technology Solutions New York, United States

    Job Title: · IT Help Desk Support Technician · Location: · Austin, TX 78751 · Job Type: · Contract, long-term, potential Contract-to-hire · Schedule: · Hybrid office schedule; Onsite training and then the ability to work remotely. · Rate: · $21/HR · Job Description: · Provid ...

  • SKIMS

    IT Help Desk Technician

    3 weeks ago

    SKIMS New York, United States

    SKIMS is a solutions-oriented brand creating the future of underwear, shapewear and loungewear, we're disrupting the industry with our game-changing product and culturally driven creative and are looking for a Data Security Analyst to join us in supporting the core business needs ...

  • AMSURG

    Service Desk Technician III

    2 weeks ago

    AMSURG New Jersey, United States Full time

    POSITION SUMMARY: · We are looking for a motivated Service Desk Technician III to provide hands-on and remote technical support and assistance to our Ambulatory Surgical Center clients in New Jersey. Our ASCs are located anywhere from the Northern counties down through Monmouth ...

  • Consult Silicon Valley

    Help Desk Technician

    2 weeks ago

    Consult Silicon Valley New York, United States

    Job Description · Job DescriptionClinical Trial Media is a global healthcare agency focused on recruiting patients for clinical research studies in order to advance new treatment and medication options. Since 1995, CTM has helped pharmaceutical companies, research hospitals and p ...

  • The Salvation Army

    Service Desk Technician

    4 weeks ago

    The Salvation Army New York, United States

    Job Description · Job DescriptionGENERAL PURPOSE OF JOB: · This is a non-exempt position reporting to the Service Desk Supervisor with responsibilities of providing technical support for users and systems (hardware and software) within the USE Territory. · A+ Certification or equ ...

  • ISNY

    Senior Help Desk Technician

    1 day ago

    ISNY New York, United States Full time

    Job Description · Job DescriptionThis isn't an entry level position. Seeking candidates with 3+ years experience in an IT support environment. - READ CAREFULLY. · Positions: Senior Help Desk Technician - MSP provider, Full time | Fully Remote. · Do you enjoy a culture that's warm ...

  • City of New York

    Help Desk Technician

    2 weeks ago

    City of New York Brooklyn, United States Full time

    The Kings County District Attorney's Office (KCDA) is one of the largest prosecutors' offices in the country and is committed to developing and implementing innovative prosecutorial strategies that will fulfill our vision of keeping Brooklyn safe while at the same time ensuring f ...

  • DeepTech Inc

    NYC Help Desk Technician

    2 weeks ago

    DeepTech Inc New York, United States

    Job Description · Job DescriptionIf you are a help desk technician who enjoys working with clients onsite and working with a great team at a midtown office then keep reading. We are looking for talented, logical thinkers who have a heart for technology and a head for problem solv ...

  • DAIWA CAPITAL MARKET

    Help Desk Support Technician

    2 weeks ago

    DAIWA CAPITAL MARKET New York, United States

    Job Description · Job DescriptionJob Summary · As a "Service Desk Technician – Level 2," you would be responsible for providing technical support to end-users and resolving issues related to hardware and software. You would work closely with the other team members in our IT depar ...

  • StateJobsNY

    Desktop & Help Desk Technician

    2 days ago

    StateJobsNY New York, United States

    Qualifications/Relevant Experience: · A Bachelor's degree, from an accredited educational institution, in Computer Science, · Information Technology or a related discipline. · Minimum five (5) years' progressively responsible work experience installing, maintaining, and · sup ...

  • On-Demand Group

    Service Desk Technician

    4 weeks ago

    On-Demand Group New York, United States

    Job Title: Sr. Service Desk Technician · Duration: 3 months CTH · Location: Hybrid - NYC · Position Summary · The primary role of the Senior Desktop Systems Support technician is to support end-user-facing aspects of the corporate operation as it pertains to information technolog ...

  • MAFÉ Resources

    Help Desk Technician

    2 weeks ago

    MAFÉ Resources New York, United States

    We are seeking a highly motivated and customer-oriented Help Desk Technician to join our IT team. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a passion for helping others. As a Help Desk Technician, you will be the first poin ...

  • The Goodkind Group

    Help Desk Technician

    2 weeks ago

    The Goodkind Group New York, United States

    Help Desk Technician / IT Support Desktop Support (Legal/Law Firm) · Apply (by clicking the relevant button) after checking through all the related job information below. · Hybrid Work Schedule – Work onsite and from home · Midsize law firm is hiring a Help Desk IT Technical ...

  • Kinly

    Audio Visual Support Desk Field Technician

    4 weeks ago

    Kinly New Jersey, United States CDI

    Role: Audio Visual Support Desk Field Technician · Contract Type: Full-time, Permanent · Location: Cedar Knolls, New Jersey · Role Purpose: · This is a field-based role, covering the New Jersey & New York areas, so candidates will need to be locally based to be considered · At Ki ...

  • TWO95 International

    IT Help Desk Technician

    3 weeks ago

    TWO95 International New York, United States

    Title: IT Help Desk Technician · Duration: 6+ Months Contract · Location: Manhattan, NYC · Rate: $OPEN · Requirements · 6+ Years Experience · Implemented processes and procedures · Manage targets and KPIs for Help desk · Setup, configured and on-going management of reports for ...