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Partner Solutions Consultant - Chicago, United States - Rethink First
Description
Rethink is the leading global provider of online research-based resources to support individuals with developmental disabilities. Our behavioral health platform (
The Partner Solutions Consultant is responsible for up-sells and cross-sells with small, mid-sized, and enterprise behavioral health practices focused on the delivery of Applied Behavior Analysis (ABA) treatment to individuals with autism.
The ideal candidate will have experience with ABA practices, sales, and be very comfortable learning new technologies to identify opportunities for customers.
Lead the development and execution of an upsell/cross-sell plan by strategically identifying target organizations and build out a pipeline across all Rethink Behavioral Health customer segments
Lead the full cycle upsell/cross-sell process from initial target identification, outreach, product demonstrations & education, and contracting
Simultaneously and effectively manage multiple deals and client engagements, and maintain real-time and accurate sales activity tracking & reporting
Actively work together with marketing and other parts of the organization in refining product positioning while also translating customer feedback to optimize product deliverables and features
Effectively leverage cross-functional resources and subject matter experts within the organization, knowing when to bring the VP of customer success, clinical leadership or technical expertise into deal discussions
Partner with product & engineering teams to execute go-to-market plans for new products & marketplace solutions
Assist customer success managers in achieving retention goals by joining customers calls as a subject matter expert to provide product training & best practice coaching
Attend and represent the firm in major tradeshows and industry exhibitions and leverage such opportunities to identify and source potential new clients
Qualifications
Bachelor's degree in psychology, education or related field
1+ years with a special education/autism/ABA practice
1+ years in account management (ideally up-selling and cross-selling to ABA practices)
Must be comfortable working with technology and fluent in Microsoft Office
Experience working with a SaaS (software) company highly preferred
Experience in behavioral health or special education is preferred.
Excellent verbal and written communication skills.
Strong customer relationship management skills.
Ability to position Rethink solutions and communicate key messages to practice owners and key decision makers.
Self-motivated individual who thrives on doing a job well and has the initiative and drive to excel.
Ability to effectively prioritize, organize, and perform a variety of concurrent tasks.
Proficiency with Microsoft Excel, Word, and PowerPoint applications.
Experience using is desirable.
Location:
Remote opportunities are available to candidates who reside in the following states: AL, AZ, CT, FL, GA, IL, IN, KY, LA, MA, MD, MI, MO, NC, NH, NJ, NV, OH, PA, TX, VA, WA, WI
Our commitment to an inclusive workplace
RethinkFirst is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination.
We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business.
We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate.
Accommodations are available for applicants with disabilities.#remote
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