Patient Care Representative/CSR - Anaheim, United States - North American Staffing Group

North American Staffing Group Anaheim, United States

6 days ago

Description

Job Description

Job Description
Medica is excited to share this CSR/Customer Service Rep temp position with you We are looking for experienced customer service reps to join our team in Anaheim

Pay: $23hr

Location: Anaheim Call Center

Responsibilities:

Provide superior customer service to all incoming callers to ensure an exceptional customer experience.
Receive and respond to incoming calls from members, member advocates, providers, health plan representatives, etc. Identify and resolve issues

related to patient care and services.

Provide assistance with inquiries such as eligibility, authorizations status, PCP changes, appeals and grievance intake, and various other inquiries.
Assist callers in connecting with other internal departments or external parties such as partner PCP offices, health plans, pharmacies, etc.
Educate callers on the use of the member and provider web portal.
Properly identify member's health plan assignment for appropriate re-directing when necessary.
Collect, verify and update member demographic information in systems.
Make outbound calls for follow up purposes when needed. Set reasonable follow up expectations with callers and meet or exceed those

commitments.

Education and Skills:

High School Diploma or GED required. Associates or bachelor's degree preferred.
Minimum of 2 years of ACD call center experience required.
Minimum of 1 year in medical or healthcare environment preferred.
Bilingual in Spanish preferred5.Superior customer service skills with the ability to provide service recovery as needed. 6. Ability to communicate professionally, diplomatically, clearly and concisely, both verbally and in writing with others. 7. Ability to answer a high volume of calls in a fast pace call center environment.
Proficient with computer software including Microsoft Office applications (Outlook, Excel and Word).7. Ability to successfully interact with members, medical professionals, health plan and government representatives.
Ability to type a minimum of 35-40 words per minute

INDMED

Csr - Customer Service Representative

5 days ago

Quick Fix - The Sliding Door Repair Company Anaheim, United States

**Description of Role**: · As a pivotal member of our team, the Customer Service Representative (CSR) embodies our commitment to exceptional customer service and satisfaction. Your role is multifaceted, encompassing various responsibilities aimed at ensuring that our customers re ...
Csr - Customer Service Representative

1 week ago

Nuve Controls LLC Anaheim, United States

**About us** · We are professional, agile, innovative and our goal is to provide the best experience for our customers while still maintaining a happy and fun work enviroment. · Our work environment includes: · - Relaxed atmosphere · - Safe work environment · - Casual work attire ...
Customer Care Representative

1 week ago

the bugman Anaheim, United States

**Top Five Reason to work at the bugman** · - Positive & Fun company culture · - Support from a loyal customer base · - Dedicated & caring managers · - Excellent training · - Great pay & benefits · **A Message from the President and CEO, Brian Olson** · I want to personally let y ...
Customer Care Representative Ii

6 days ago

IPS Corporation Anaheim, United States

**Job Title: Customer Care Representative II** · **Location: Anaheim, CA** · **About the Company**: · IPS Corporation is a global, market-leading provider of solvent cements, adhesives and specialized plumbing products. Founded in 1954 in Los Angeles, CA, IPS began by producing c ...
CSR - In office Sales Representative

6 days ago

Fred Loya Insurance Anaheim, United States

Job Description · Job DescriptionCUSTOMER SERVICE REP -Location · Anaheim, CAJob ID: JOB DESCRIPTIONCustomer Service Representative is responsible for selling new auto insurance policies, renewing policies, servicing existing policies, and marketing for possible new business. · B ...
Patient Care Representative

1 week ago

North American Staffing Group Anaheim, United States

Job Description · Job DescriptionPatient Care Representative Temp · Medica Talent Group is excited to share this TEMP - HIRE opportunity with you Our client, a well-known and reputable Healthcare Organization is seeking a Patient Care Representative to join their team in Anaheim, ...
Customer Service Representative

6 days ago

Bosphorus Imports Anaheim, United States

**Customer Service Representative** · **About Bosphorus Imports** · Come join a company that provides you with a rewarding career Bosphorus Imports is a leading porcelain and natural stone tile distributor in Southern California. We are proud of the developed selection of product ...
Customer Service Representative

3 days ago

Bosphorus Imports Anaheim, United States

**Customer Service Representative** · **About Bosphorus Imports** · Come join a company that provides you with a rewarding career Bosphorus Imports is a leading porcelain and natural stone tile distributor in Southern California. We are proud of the developed selection of product ...
Outside Sales Representative

1 week ago

Duracable Manufacturing Co. Anaheim, United States

**Job Details**: · Western Drain Supply is an industry leading supplier of drain cleaning, pipe lining, descaling, and pipe bursting equipment. We are seeking a highly motivated sales representative to act as an ambassador in our Southern California/Orange County territory. · Our ...
Guest Service Representative

6 days ago

MOTEL 6 DISNEY LLC Anaheim, United States

**Benefits/Perks** · - Flexible Scheduling · - Career Advancement Opportunities · - Competitive Compensation · **Job Summary** · We are looking for a customer-focused **Guest Service Representative **to join our team You are the face of our hotel, leaving both a first and last im ...
Health Information Management Representative

1 week ago

Providence Anaheim, United States

**Description** · Health Information Management Representative · - St. Joseph Health System Home Health Agency · Schedule: Full Time/ Days · Location: Anaheim, CA · The HIM Representative position is responsible for batching, monitoring, tracking and sending all orders from the E ...
Territory Sales Representative

1 week ago

Edward Don & Company Anaheim, United States

**Territory Sales Representative (Orange County)**: · 3714BR · Sales · Regular · SUMMARY · Responsible for directing a total effort toward the achievement of Territory/District sales goals and objectives. This is accomplished by interacting with established customers and developi ...
Remote Junior Territory Manager

1 week ago

TP Anaheim, United States

**Responsibilities**: · - Develop and execute a territory sales plan to achieve sales targets and increase market share for infusion and hospice services, utilizing a combination of remote and in-person sales techniques. · - Build and maintain relationships with key decision-make ...
Community Health Advisor

4 days ago

Innovative Integrated Health Inc. Anaheim, United States

**WHO WE ARE**: · Are you interested in working for an organization whose mission it is to enable frail, underserved, and multicultural senior communities to live independently at home and in their communities, for as long as possible? · Orange County Program of All-Inclusive Car ...
Hospice Community Liaison

1 week ago

AllPoint Hospice Anaheim, United States

**Be Kind. Be Caring. Be Responsive** · AllPoint Hospice is looking for a full-time experienced hospice community liaison who embodies our core values. If you are passionate about being part of an organization that delivers the highest level of care to patients and their families ...
Certified Home Health Aide

6 days ago

Savannah Home Healthcare Agency Anaheim, United States

**Savannah Home Healthcare Agency** · **Job Title/Position: Certified Home Health Aide** · **JOB DESCRIPTION SUMMARY** · The home health aide is a paraprofessional member of the home care team who works under the supervision of a registered nurse or therapist and performs various ...
Broker Relations Representative

1 week ago

Integrity Marketing Group Anaheim, United States

Integrity is one of the nation's leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help peopl ...
Intake Specialist

3 days ago

Innovative Integrated Health Inc. Anaheim, United States

**Who We Are** · Are you interested in working for an organization whose mission it is to enable frail, underserved, and multicultural senior communities to live independently at home and in their communities, for as long as possible? · Orange County Program of All-Inclusive Care ...
LVN II

1 week ago

Kaiser Anaheim, United States Full time

Under the direct supervision of a Registered Nurse or physician provides nursing care in accordance with the legal scope of practice and within established standards of care, policies and procedures. Demonstrates performance consistent with the Mission, Vision and Strategic Plan ...
Intake Specialist

5 days ago

INNOVATIVE INTEGRATED HEALTH INC Anaheim, United States

: · **Who We Are** · Are you interested in working for an organization whose mission it is to enable frail, underserved, and multicultural senior communities to live independently at home and in their communities, for as long as possible? · Orange County Program of All-Inclusive ...