Customer Care Representative - Anaheim, United States - the bugman
Description
Top Five Reason to work at the bugman
- Positive & Fun company culture
- Support from a loyal customer base
- Dedicated & caring managers
- Excellent training
- Great pay & benefits
A Message from the President and CEO, Brian Olson
I want to personally let you know that here at the bugman we walk our talk and live out our Core Values every day.
It's not unusual to be meeting team members here at the bugman that have been with our company for 10, 20, 25 years.
It's not by accident- we take care of our team members and our team members take care of our customers.
Thank you, Brian Olson
Company Overview
This is not just a "job." We are offering a career opportunity to work with people who value your work ethic and commitment to quality work.
Position Overview
As a Customer Care Representative you will be our customers main point of contact. Ideal applicants will be friendly, professional, engaging, and dedicated to providing our reputation-worthy customer service. This position balances customer service, administrative support, and other team-related responsibilities.
As a Customer Care Representative, you will
- Operate a multiline phone system
- Answer and process inbound phone calls
- Create and update client accounts
- Provide administrative support such as filing, organizing paperwork, and other administrative duties as assigned by management
Requirements:
- Minimum 2 years' office and or call center experience
- Successful completion of a drug screening
- Verifiable references
- Termite and Pest Control industry experience is desired, but not required
Work Schedule
- Full Time
- Monday through Friday
- One Saturday a month required
Attributes Needed to be Successful
- You pay attention to detail
- You are customer focused
- You are committed to meeting deadlines
- You are reliable and trustworthy
- You are a phenomenal teammate
Competitive Benefits and Compensation
- $ $21.00 per hour, Depending on Experience
- Team Member referral bonuses
- Awards & Incentives
- Kaiser Medical
- UnitedHealth Dental
- CoPower Vision
- 401K Retirement Plan
- Vacation Pay
- Sick Pay
- Holiday Pay
We take great pride in our work, knowing that we play a part in keeping our community happy and pest-free.
We tackle challenges and solve problems with our customers in mind.the bugman is a drug free workplace, complies with California Fair Change Act, and an Equal Opportunity Employer.
the bugman does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.
All employment decisions are by qualifications, merit, and business need.
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