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    Mac Desktop Engineer - San Mateo, United States - LanceSoft

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    Description
    Job Details:
    Job Title: Mac Desktop Engineer
    Location: Foster City, CA
    Duration: 6+ Months
    Schedule: Onsite in Foster City, CA

    Job Description:
    • This position is part of the IT department and belongs to the Endpoint Engineering team.
    • As Mac Desktop Engineer, you will play a pivotal role in promoting the best possible employee experience and the highest levels of productivity.
    • Your responsibilities will include the evaluation, recommendation, design and engineering of products utilizing the industry's leading technologies.
    • Working within a dynamic team, you will be surrounded by exceptional peers, engaging in diverse and challenging tasks that offer ample opportunities for continuous learning and professional growth.
    Key Responsibilities:
    • Design and engineer macOS systems adhering standards for optimal performance and stability
    • Develop, engineer, and evolve macOS computer policies, configurations, and workflows.
    • Diagnose advanced issues arising during the integration of macOS with third-party hardware and software, conducting root cause analyses.
    • Collaborate with cross-functional teams to deliver macOS solutions that are not only reliable and secure but can also operate seamlessly at scale.
    • Continuously analyze current processes and procedures, providing recommendations for maintenance or improvements to enhance efficiency.
    • Create comprehensive documentation, including standard operating procedures, configuration guides, and knowledge base articles, ensuring clarity for both technical and non-technical stakeholders.
    • Stay current with industry trends and advancements in macOS technologies to recommend and implement improvements.
    Required Skills:
    • A minimum of 5 years of hands-on experience supporting macOS within a large enterprise environment.
    • Proficiency in administering Jamf Pro for comprehensive computer management.
    • Outstanding product and industry knowledge of macOS, demonstrating a deep understanding of its functionalities and best practices.
    • Proficiency in Bash or Python scripting for efficient automation and system customization.
    • Familiarity with software development environments and tools commonly used by software developers on macOS.
    • Ability to research and drive complex technical solutions comprising multiple technologies
    • Excellent communication skills, with the capability to articulate technical information effectively to both technical and non-technical stakeholders.
    • Must be residing locally and able to work onsite a minimum of 3 days a week, ensuring seamless collaboration with the team.
    Preferred Skills:
    • Hands-on experience with ServiceNOW, demonstrating proficiency in utilizing this platform for efficient IT service management.
    • Certifications in macOS administration or Jamf 300+, highlighting a commitment to professional development and mastery of relevant technologies.
    • Experience with Google Admin MDM, showcasing proficiency in managing and optimizing mobile devices within a Google ecosystem.
    • Knowledge of DevOps practices and tools, showcasing an understanding of collaborative and automated software development processes.


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