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    Mac Desktop Engineer - San Mateo, United States - A Society Group

    A Society Group
    A Society Group San Mateo, United States

    1 week ago

    Default job background
    Description
    Join a truly innovative company in the automotive industry

    This position is part of the IT department and belongs to the Endpoint Engineering team.

    As a Mac Desktop Engineer, you will play a pivotal role in promoting the best possible employee experience and the highest levels of productivity.

    Your responsibilities will include the evaluation, recommendation, design and engineering of products utilizing the industry's leading technologies.

    Working within a dynamic team, you will be surrounded by exceptional peers, engaging in diverse and challenging tasks that offer ample opportunities for continuous learning and professional growth.

    Key Responsibilities
    Design and engineer macOS systems adhering to company standards for optimal performance and stability
    Develop, engineer, and evolve macOS computer policies, configurations, and workflows
    Diagnose advanced issues arising during the integration of macOS with third-party hardware and software, conducting root cause analyses
    Collaborate with cross-functional teams to deliver macOS solutions that are not only reliable and secure but can also operate seamlessly at scale
    Continuously analyze current processes and procedures, providing recommendations for maintenance or improvements to enhance efficiency
    Create comprehensive documentation, including standard operating procedures, configuration guides, and knowledge base articles, ensuring clarity for both technical and non-technical stakeholders
    Stay current with industry trends and advancements in macOS technologies to recommend and implement improvements

    Requirements

    Required Skills
    A minimum of 5 years of hands-on experience supporting macOS within a large enterprise environment
    Proficiency in administering Jamf Pro for comprehensive computer management
    Outstanding product and industry knowledge of macOS, demonstrating a deep understanding of its functionalities and best practices
    Proficiency in Bash or Python scripting for efficient automation and system customization
    Familiarity with software development environments and tools commonly used by software developers on macOS
    Ability to research and drive complex technical solutions comprising multiple technologies
    Excellent communication skills, with the capability to articulate technical information effectively to both technical and non-technical stakeholders
    Must be residing locally and able to work onsite a minimum of 3 days a week, ensuring seamless collaboration with the team

    Preferred Skills
    Hands-on experience with ServiceNOW, demonstrating proficiency in utilizing this platform for efficient IT service management
    Certifications in macOS administration or Jamf 300+, highlighting a commitment to professional development and mastery of relevant technologies
    Experience with Google Admin MDM, showcasing proficiency in managing and optimizing mobile devices within a Google ecosystem
    Knowledge of DevOps practices and tools, showcasing an understanding of collaborative and automated software development processes

    Benefits
    Health Care Plan (Medical, Dental & Vision)
    Life Insurance (Basic, Voluntary & AD&D)
    Paid Time Off (Vacation, Sick & Public Holidays)
    Training & Development
    Retirement Plan (401k, IRA)

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