- UTK Elevator is currently seeking an experienced Operations Manager
- Service/Repair in Pheonix, AZ.
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TK Elevator Phoenix, United StatesThe first 3 letters in workplace safety are Y-O-UTK Elevator is currently seeking an experienced Account Manager- Service/Repair in Phoenix, AZ.Responsible for successfully securing and maintaining service accounts and repair work and developing and maintaining strong relationshi ...
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Operations Manager- Service/Repair
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TK Elevator Phoenix, United StatesThe first 3 letters in workplace safety are Y-O-UTK Elevator is currently seeking an experienced Operations Manager- Service/Repair in Pheonix, AZ. · Responsible for successfully managing all service and repair operations to ensure that the department functions profitably and ex ...
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Account Manager- Service/Repair
1 week ago
TK Elevator Phoenix, United StatesThe first 3 letters in workplace safety are Y-O-U · TK Elevator is currently seeking an experienced Account Manager- Service/Repair in Phoenix, AZ. · Responsible for successfully securing and maintaining service accounts and repair work and developing and maintaining strong rela ...
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Technical Service Manager
1 week ago
DAIKIN COMFORT TECHNOLOGIES DIST INC Phoenix, United StatesMay include: · - Provide support for dealers/contractors to resolve technical issues · - Early Warning System / Proactive Field Intelligence / Technical Support / Reliability Investigation · - Gathering the Voice of the Customer, monitoring for early signs of quality issues throu ...
Operations Manager- Service/Repair - Phoenix, United States - TK Elevator
Description
The first 3 letters in workplace safety are Y-OESSENTIAL JOB FUNCTIONS:
Supervises superintendents and employees by providing direction and training, and communicating company policies, procedures and objectives. Includes hiring, and supervising performance management and progressive discipline.
Administers company safety program. Includes performing safety audits on a weekly basis and stressing the importance of safety to all employees.
Visits job sites and performs quality audits to ensure that repairs are being completed efficiently and in a cost effective manner.
Expectation is for a manager to spend four hours a day in the field working with technicians and meeting with customers.
Uses accounting reports and Map Point to review route management and callbacks. Includes making necessary changes to improve profitability.Provides technical input to sales staff on the scope of work and materials needed to bid repair work. Includes calculating labor and material costs.
Monitors the three callbacks in 30 days program and take a lead in keeping cancellations under 3%.Works with Branch Manager and service and repair Sales Managers to address customers' needs.
Communicates daily with customers that have down cars.Maintains up-to-date knowledge of all federal, state and local elevator industry code requirements.
Maintains strong familiarity of company products by attending company training classes, & reviewing factory equipment updates and supplier goods. Includes working with regional field trainers.
Administer parts program for contract service and repair to meet budget expectations and customer satisfaction.
Performs other duties as may be assigned.
EDUCATION & EXPERIENCE:
Bachelor's degree (only to be substituted with extensive industry and management experience); or two years' experience managing on a branch departmental level; or an equivalent combination of education and experience Requires a valid driver's license and a satisfactory Motor Vehicles Report.