Food and Beverage Director - Wilmington, United States - Troon Golf, L.L.C.

Troon Golf, L.L.C. Wilmington, United States

1 week ago

Description

We're hiring a Food and Beverage Director

At Troon, we believe our Associates are our greatest strength and competitive advantage.

Whether you're just kickstarting your career or have a long-standing passion for hospitality and customer service, there's an exciting new opportunity for you at Ed Oliver.

Engage with guests from all over, providing a first-class experience and dedicated service they will carry with them long after they've left our premises.

$54,000 + sales commission on F&B sales

Responsibilities

Daily management of Front of House F&B Department
Assist General Manager with banquet and event sales
Inspects and assists with banquet set-up and breakdown of tables, decorations, equipment, serving areas, and related activities in an accurate and timely manner
Ensure satisfaction by communicating with the client throughout the event regarding any changes, substitutions or special requests; assisting banquet staff throughout the event as needed (refilling drinks, delivering food, bussing tables, etc.); and following up with host at the conclusion of event
Hires, supervises and develops bartender, beverage cart driver, host/hostess, snack bar attendant and other employees in the Front of the House F&B department
Conduct training and refresher classes for all Front of House F&B personnel in the correct procedures
Daily oversight of Front of House F&B accounting procedures
Forecasting and budgets pertaining to F&B operation
Maintaining cost controls and conducting a monthly inventory
Implement and maintain F&B sales/marketing programs
Develop and implement marketing program to increase banquet business
Alcohol and beverage ordering - follow PO buying process
Quality assurance, guest service and training of all employees
Uphold Troon Food and Beverage policies
Institute and implement all Troon Human Resources guidelines
Coordination between all departments
Develop and implement creative strategies to increase revenues
Plan and coordinate special events and functions
Responsible for overall guest satisfaction
Ensure all employees are conducting themselves in a professional manner
Perform daily walk-through to ensure full compliance with the Department of Health regulations
Complies with applicable health, alcoholic beverage, fire and other local/state laws
Closing procedures and appropriate cash handling practices

Education and Experience Requirements

College degree preferred
Must have related experience in F&B; club environment preferred
Knowledge of pertinent health regulations and liquor laws
Must have food and beverage/a la carte and banquet experience
Must have proven management experience
Must be highly organized, efficient and detail-oriented
Must have exceptional interpersonal and communication skills
Must have strong customer/guest orientation
Must be proficient in the use of Microsoft Word, Excel, Outlook, and PowerPoint

Working Conditions

While performing the duties of this job, the employee is regularly required to reach with hands and arms.
The employee is often required to stand, walk, and use hands to finger, handle, feel or operate objects, tools or controls
They will occasionally be required to balance, stoop, twist upper body, kneel, and climb
The employee must be able to lift and/or move up to 50lbs occasionally
Specific vision abilities include close, distance, color, and peripheral vision, and depth perception
Moderate exposure to extreme cold, heat, working outdoors, chemicals, pesticides, gasoline, vibration, pollen, dust, mechanical hazards and electrical hazards
Noise level is typically moderate to loud
Work extended hours during golf and holiday season
Work weekends and holidays

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