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Team Lead Lawn Maintenance
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Team Lead
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Team Lead
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Team Lead
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Regulatory Team Lead
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Clinical Team Lead
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Team Lead, Iwocs
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Electrical Team Lead
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Service Team Lead
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Warehouse Team Lead
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Clinical Team Lead
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Technical Advisor Team Lead
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Sterile Processing Team Lead
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Member Advocate Team Lead
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Systems Engineering Team Lead
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Customer Service Team Lead
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Sterile Processing Team Lead
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Cable Puller Team Lead
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Visual Merchandising Team Lead
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Team Lead Capital Assets
1 week ago
Enbridge Houston, United StatesPosting End Date: · May 23, 2024 · Employee Type: · Regular-Full time · Union/Non: · This is a non-union position · We are looking to add an individual to our diverse team who shares in our core values of safety, integrity, respect, inclusion and high performance In return, we of ...
Senior Network Engineer Team Lead - Houston, United States - Clearpoint
Description
Excellent opportunity to join a stable organization
as an integral part of the Infrastructure Services function within the Corporate IT organization and are responsible for the effective operation of global network and telecommunication services across the organization spanning approx.
4-day On-Site work schedule.
Global Network Services design, build, deploy, and operate all aspects of IT Networking, Network Security and Telephony technologies and services.
The team is split functionally, between Engineering and Operations, to ensure necessary focus is applied to each discipline.
Senior Network Team Lead Role
The Team Lead will be reporting to the Network Operations Manager, the role will be part of leading our Operations team, responsible for managing and maintaining moderately complex to complex network systems that are global in scale; including, but not limited to; routers, switches, load-balancers, firewalls, network management and monitoring tools.
The role is needed to help drive a service delivery mentality across the team, as well as help drive service improvements across technology and processes.
A key facet of the Senior Network Engineer Lead is to offer technical leadership across the Operations team and support driving the necessary technical and behavioral (process) improvements.
Key Responsibilities:
Proactively operate, maintain, and monitor the network infrastructure globally, delivering network as a service to each business unit across the organization.
technical resolution for all network incidents including troubleshooting of complex outages and required corrective actions. Supporting the team with any stakeholder communications during such events. All Incidents and requests meet required OLA's.
Change Management
ensure all network changes are undertaken in line with the internal change management processes.
Problem Management - management of Problem management activities ensuring that all open problem records are regularly updated and reported on through to closure.
Support product lifecycle management activities across the network portfolio.Act as a technical mentor to more junior members of the team, directing as appropriate on policies and procedures, technical problems, priorities, and methods.
Provide technical expertise across the organization relating to Networks, including supporting the team in the on-going maintenance and surveillance of related networks and applications.
Champion and adhere to standards and operating procedures to ensure quality and productivity with the network portfolio.Champion and adhere with installation and configuration documents and other reference guides as needed.
Actively participate and engage in network design governance.
Identify and correct network non-compliance issues.
Work closely with other Network Engineers to plan and complete assigned tasks within deadlines.
Ensure that the network infrastructure is fully documented and performing as required for internal and customer SLA guarantees and expectations by means of specific metrics and measurements.
Identification and recommendation on cost-effective technology solutions that will improve service.Skills and Experience:
Essential:
You will have at least 10 years experience of internetworking within a global enterprise organization users).
Must have current or prior experience leading a team of Network Engineers, preferably for a large enterprise organization.
Significant and demonstrable hands-on experience in implementing, managing, and troubleshooting networks in a pressurized environment.
Familiar with a variety of testing tools, networking technologies and techniques to accurately troubleshoot and resolve complex technical problems associated with the service, application and network hardware and software.
Extensive experience in planning and managing change to technology, services and products.Expert knowledge of industry changes, updates, and technical developments related to IT networking, to enable proactive response to business requirements.
Have the following certification or demonstrable working experience:
Degree level qualification in a relevant field
Cisco CCNP certification or higher; CCIE highly preferred
ITIL v3 foundation or higher
Skills:
High level of knowledge and experience in the following technology areas:
Cisco Routing & Switching (IOS, ASR, ISR, NXOS)
Cisco Application Centric Infrastructure (ACI, APIC)
Cisco Identity Services Engine (ISE)
Cisco Meraki Wireless
Cisco Adaptive Security Appliance (ASA, Firepower, NGFW)
VMWare VeloCloud SD-WAN
Citrix NetScaler Load balancing & content switching
BGP and OSPF
Policy Maps
Segmentation, VLAN, Spanning Tree, L3 interfaces, HSRP, EIGRP, TCP/IP
QoS (Quality of Service), ACL (Access Control Lists)
Network Traffic Analysis (NetFlow, SPAN)
SolarWinds and Thousand Eyes
Competencies:
Excellent communicator with effective influencing skills essential to function effectively in a federated environment and liaise effectively with global colleagues and team members at all levels.
Identify tasks and manage them effectively to completion autonomously without supervision.
Understand the importance of service delivery, process & procedure, and standards.
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