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    Onsite Event Coordinator - San Jose, United States - Fooda

    Fooda
    Fooda San Jose, United States

    1 week ago

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    Description

    **Onsite Event Coordinator**

    San Jose, CA

    Part Time

    Operations

    Entry Level

    **Who We Are:**

    We believe a workplace food program is something employees should love and look forward to every day. Powered by technology and a network of over 2,000 restaurants, Fooda feeds hungry people at work through our ongoing food programs located within companies and office buildings. Every day, each Fooda location is served by a different restaurant that comes onsite and serves fresh lunch from their chefs unique menu. Fooda operates in over 20 major US cities and continues its expansion across the United States. Eight out of ten employees believe Fooda is one of their companys top perks.

    Fooda is currently recruiting for a full time Event Coordinator in our Chicago market. This is an excellent opportunity for candidates with a hospitality or events background who are eager to learn about food service, work with great customers, and support a broad network of excellent local restaurants.

    **What Youll Be Doing**

    Support Fooda events in a variety of capacities, including: 1.) being onsite to set-up, tear down, clean equipment and site areas, problem-solve, and ensure high quality set-up and customer experience, 2.) serve as back-up cashier at Fooda Cafs for team members who have time off, and 3.) driver responsibilities, delivering equipment and food to Fooda sites.

    Gain competency with Foodas technology and standard operations procedures

    Problem-solve for issues such as incorrect orders, late deliveries, late restaurant arrivals, or incorrect email communication

    Troubleshoot technical issues with point-of-sale (POS) system, onsite technology, and TV menu boards

    Conduct onsite Fooda promotions and mobile app coaching

    Provide real-time onsite customer service to resolve issues promptly directly with the consumer

    Facilitate audits of restaurant event set-up to ensure consistency and high quality

    Escalate issues to Operations Manager when necessary to keep them informed or help problem solve

    Critical hours are over lunch (10 am 2 pm) but responsibilities may span 8am-4pm, depending on the market and need

    **Who You Are:**

    You love building relationships with customers and enjoy customer service

    You are friendly, high energy and love interacting with other people

    You are savvy with technology and will be comfortable in a fast-paced start-up

    You are resourceful, exhibit grace under pressure, and know youre capable of finding solutions

    You are a strong communicator and self-starter

    You are organized and detail oriented. Type-A personality is a plus

    Youre someone who knows the local territory and gets around efficiently in your own car

    Youre looking for a steady part-time job (between hours per week) during regular business hours and value flexibility

    Prior catering or serving experience strongly preferred

    **What Well Hook You Up With:**

    Competitive wages

    Paid time off

    Comprehensive health. dental and vision plans

    401k Retirement Savings Plan with company match

    Pre-tax commuter expense benefit

    Long-term opportunities for advancement within Fooda

    Networking opportunities for work or career with local restaurants

    A fulfilling, challenging work experience and free food

    Must be authorized to work in the United States on a full-time basis. No phone calls or recruiters please.

    **The safety and wellbeing of our employees and customers is a top priority. As a condition of employment for the Onsite Event Coordinator role, all hired candidates will be required to submit proof of COVID19 vaccination**

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