Jobs
>
Customer Service Representative
>
Denver

    Customer Service Representative - Denver, United States - Oldcastle BuildingEnvelope

    Oldcastle BuildingEnvelope
    Oldcastle BuildingEnvelope Denver, United States

    3 weeks ago

    Default job background
    Description
    Who we are:

    C.R. Laurence Co., Inc. (CRL) is the leading full-service provider of architectural metals, glass fittings and professional-grade glazing supplies. Offering more than 60,000 products, we serve the industry from locations throughout North America, Europe, and Australia.

    We operate our business to the highest standards of design, quality and customer service. The companies and institutions that depend on us impact the growing fields of glass fabrication, construction, architecture, interior design, and automotive. Their positions as leaders in their own industries mean they demand the highest standards from their suppliers.

    About the Position:

    Entry level position. On-Site.

    The Customer Service Rep will be in our Will Call department providing exceptional customer service to all C.R. Laurence customers. Through the detailed understanding of all C.R. Laurence products, the CSR offers solutions and facilitates a unique experience to all internal and external customers. In addition, completes general administrative support while in a hectic and fast passed environment. This position serves as an ambassador to the company and will be the face of the company through daily interactions.

    Responsibilities include, but are not limited to:
    • Maintain broad knowledge of clients, products and services.
    • Document customer interactions and transactions
    • Listen attentively to customer needs and concerns; demonstrate empathy
    • Accurately process over-the-counter, phoned, faxed and e-mailed orders accurately and in a timely manner
    • Receive and process payments of Will Call customers as well as over the phone (cash, debit, etc.)
    • Answer multi-line telephone in a professional manner
    • Face to face customers interactions
    • Develop and maintain professional and productive business relationships with your internal and external customers that result in a clear definition and understanding of their service requirements and expectations.
    • Respond to all inquiries in a prompt, professional, and courteous manner between internal working associates, manufacturers, and customers
    • Build sustainable relationships and trust with customer accounts through open and interactive communication
    • Go the extra mile to engage customers, adapt and respond to different types of customer requirements or requests
    • Customer database management - Maintain records of customer interactions, process customer accounts and file documents
    • Other duties as assigned
    Qualification Requirements:
    • 1 year of office support experience in a customer service role
    • High School diploma or equivalent
    • Ability to work in a fast-paced, team environment
    • Organized and able to keep others organized with ability to prioritize effectively
    • Must be able to communicate effectively and conduct yourself professionally, with excellent written and verbal communications
    • Demonstrate critical thinking and independent thinking skills to anticipate and resolve issues
    • Utilizes strong time management and organizational skills to successfully multi-task
    • Maintain business poise and professionalism under stressful situations
    • Handle difficult situations and dissatisfied customers in a calm and professional manner.
    • Able to read and perform simple mathematical calculations
    • Bilingual in Spanish preferred
    What CRL Offers You
    • Highly competitive base pay
    • Comprehensive medical, dental and disability benefits programs
    • Group retirement savings program
    • Health and wellness programs
    • A culture that values opportunity for growth, development, and internal promotion
    Hourly: $20

    We are excited to be an Equal Opportunity Employer at C.R. Laurence. We are actively seeking job applicants who reflect a broad representation of differences, including race, ethnicity, religion, sex, sexual orientation, gender identity/expression, physical ability, neurodiversity, age, veteran, family and economic status and background, geographical background and status, and perspective. We believe that the best companies reflect the incredible diversity in viewpoints, backgrounds, and identities of the world in their staffs, and are committed to inclusive hiring across departments and levels.

    C.R. Laurence Co., Inc. (CRL) is an E-Verify Employer.
  • Direct Wire

    Customer Service Representative

    6 days ago

    Direct Wire Denver, United States

    Direct Wire & Cable is hiring an **Customer Service Representative** to join our team This exciting opportunity involves serving as the main point of contact for our customers by providing assistance, support and exceptional customer service at Direct Wire. · Competitive pay and ...

  • Direct Wire

    Customer Service Representative

    2 weeks ago

    Direct Wire Denver, United States

    Direct Wire & Cable is seeking a **Customer Service Representative** to join our team. As a part of our growing, strategic, and innovative team, you will be responsible for providing exceptional customer service to our clients, supporting the sales process, and meeting the busine ...

  • Entro USA

    Customer Service Representative

    1 week ago

    Entro USA Commerce, United States

    Entro is a rapidly growing young contemporary women's clothing wholesaler. We have over 10 years of combined experience in manufacturing and wholesale distributing. Our head office is located in Los Angeles. Our goal is to bring unique yet edgy everyday clothing for women, starti ...

  • Moira Cosmetics, Inc

    Customer Service Representative

    1 week ago

    Moira Cosmetics, Inc Commerce, United States

    Job Summary: · We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are m ...

  • Roadrunner

    Customer Service Representative

    2 weeks ago

    Roadrunner Commerce, United States

    Job Description Summary · The Customer Service Representative facilitates internal and external customer satisfaction. · Critical Job Functions: · - Answers internal and external customer inquiries in a timely, courteous, and professional manner. · - Faxes hot sheets to the corre ...

  • Apex Ventures

    Customer Service Representative

    4 weeks ago

    Apex Ventures Wheat Ridge, CO, United States Freelance

    We are offering you (m/f/d) exciting clients, interesting and diverse development opportunities, as well as a strong network due to our many years of experience in your job search in Wheat Ridge, CO. · We are currently looking for long-term employees (m/f/d) in full-time and part ...

  • Printing Industries Association Inc.

    Print Customer Service Representative

    1 week ago

    Printing Industries Association Inc. Commerce, United States

    **Customer Service Representative Qualifications**: · - Communicates well with the public in a professional manner · - Self-starter who can work independently · - Outgoing · - Experience in the Graphic Communications/Printing industry a plus · - Customer Service experience prefer ...

  • English American Tailoring

    Customer Service Representative

    2 weeks ago

    English American Tailoring Westminster, United States

    The Customer Service Representative will interact with the company's customers by addressing inquiries and resolving complaints. · - **Duties/Responsibilities**: · - Collects and enters orders for new or additional products or services. · - Fields customer questions and complaint ...

  • English American Tailoring

    Customer Service Representative

    1 week ago

    English American Tailoring Westminster, United States

    The Customer Service Representative will interact with the company's customers by addressing inquiries and resolving complaints. · - **Duties/Responsibilities**: · - Collects and enters orders for new or additional products or services. · - Fields customer questions and complaint ...

  • RadNet

    Patient Service Representative

    1 week ago

    RadNet Westminster, United States

    Overview: · Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are _Leading Radiology Forward_. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people w ...

  • Thorntons LLC

    Customer Service Representative

    5 days ago

    Thorntons LLC Aurora, United States

    Thorntons is hiring Guest Service Representatives · Part Time 3rd shift: 10p-6am · Part Time 2nd shift: 2pm-10pm · Guest Service Representatives will also enjoy the following benefits · FREE Shift Meals and Dispensed Beverages **Health, Dental and Vision Benefits ** 401(k) with c ...

  • SilverLinx

    Customer Service Representative

    2 weeks ago

    SilverLinx West Point, United States

    Are you experienced in deposit business and customer service? Do you want to be part of a motivated team with a shared passion? Join Bank11, one of the best automotive banks in Germany with over 400 employees. Our team is known for strong communication skills. If this sounds like ...

  • Pretium

    Customer Service Representative

    6 days ago

    Pretium Aurora, United States

    **Position Overview**: · Pretium Packaging is seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for coordinating all related matters regarding bids, samp ...

  • Annie Kinsley - State Farm Agent

    Customer Service Representative

    5 days ago

    Annie Kinsley - State Farm Agent Aurora, United States

    Position Overview · Looking for a part-time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office. · **Responsibilities**: · - Establish customer relationships and follow up with customers, as needed. · - Use a customer ...

  • Skip Sawyer - State Farm Agent

    Customer Service Representative

    1 week ago

    Skip Sawyer - State Farm Agent Fletcher, United States

    **Position Overview**: · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and fin ...

  • Intellyk, Inc.

    Customer Service Representative

    5 days ago

    Intellyk, Inc. Littleton, United States

    Title:Customer Service Representative · Shift: 1st 8.30 am to 5 pm (M to F) · Location: Littleton, MA-1460 · Duration: 5 months(possible temp to perm position) · Description: · Our Customer Service Representatives (Inside Sales) professionally represent the Company to our Custome ...

  • intellyk

    Customer Service Representative

    1 week ago

    intellyk Littleton, United States

    **Title: Customer Service Representatives (Inside Sales)** · **Duration: 05 Months Contract** · **Location**:Littleton, MA 01460 · **Shift: 08:30 AM to 05:00 PM (Mon - Fri)** · **Note**: · - Experience in quoting price and delivery, order status, entering orders, working with cre ...

  • Motel 6 Westminster North

    Guest Service Representative

    2 days ago

    Motel 6 Westminster North Westminster, United States

    We are looking for people with open availability. We offer job stability and training. If you have any questions, you can contact us ext. # 3 you can ask for Carolina or Wendy. Part of the responsibilities are but no limited to: Perform all check-in and check-out tasks. Manages o ...

  • Pretium

    Customer Service Representative

    1 day ago

    Pretium Aurora, United States

    **Who We Are**: · Pretium Packaging is a leading designer and manufacturer of innovative packaging solutions. We're committed to delivering high-quality products, exceptional customer service, and a positive work environment. · We are seeking a highly motivated and customer-orien ...

  • UNITE HERE HEALTH

    Member Services Representative Ii

    5 days ago

    UNITE HERE HEALTH Aurora, United States

    **UNITE **HERE** HEALTH** serves 190,000+ workers and their families in the hospitality and gaming industry nationwide. Our desire to be innovative and progressive drives us to develop impactful programs and benefits designed to engage our participants in managing their own healt ...