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    Product Manager - San Jose, United States - TEKsystems

    TEKsystems
    TEKsystems San Jose, United States

    3 weeks ago

    TEKsystems background
    Description

    Job Description

    Job Description

    Job Title

    Product Manager - CC Testing & Optimization

    Top Skills Details

    1. 3-5 years of product management experience
    2. Experience in working on mobile web and web optimizations - strong focus on content/AEM, Design Principles, & multivariant testing
    3. Strong with day-to-day execution working with web production, QA, and localization to ensure work is published on time at high quality
    4. Highly analytical; relentless focus on using data to drive decisions, create and achieve measurable key results for the site
    5. Strong stakeholder management and highly collaborative

    You will be responsible for defining key opportunities, based on data, and working alongside our Design, Content Publishing, and Engineering teams to deliver innovative experiences for our customers. You will own the development of a feature or product with talented cross-functional teams to deliver product releases, optimize the site relentlessly, and ensure that the projects accomplish their business objectives.

    • Use data, customer and competitive insights, and industry best practices to identify opportunities to create innovative capabilities and compelling user experiences across mobile web and web

    • Collaborate with Design, Engineering, Sales, Product, Legal, and Customer Support to rapidly conceptualize, prototype, market validate, and launch new experiences on our mobile optimized site

    • Develop 6–12 month roadmap with the ability to focus on and prioritize key themes for mobile web platform

    • Define measurable goals and KPIs, set priorities and manage a backlog of features and functionality; work with engineering design, and QE to meet those requirements

    • Create business cases to be prioritized on the roadmap and collaborate with the engineering, design, marketing, and sales teams to build business cases, requirements/services, and determine the best technical implementation method and schedule. Making thoughtful tradeoffs to balance quality, customer value, and schedule

    • Identify customer needs and use information to define user personas, user stories, use cases, and product requirements for product features

    • Discover, validate and transform requirements into feature specifications, epics and user stories including acceptance criteria for the engineering team

    • Design and conduct product discovery and optimization experiments using quantitative (A/B tests) and qualitative techniques.

    • Manage cross-functional projects by providing project leadership and daily management throughout the project from inception to delivery

    • Drive planning and vision refinement sessions with business, design and engineering teams. Gain support for your product vision through influence and collaboration with peers, partners and business stakeholders

    • Proactively identify, prioritize and drive resolution for project issues

    • Assess and report on the results of initiatives against key performance indicator targets

    • Thorough understanding of business and product strategy to present and influence decision making of concepts, business rationale and key findings to stakeholders and Sr. Director level

    Job Description

    Product Manager - CC Testing & Optimization
    1. 3-5 years of product management experience
    2. Experience in working on mobile web and web optimizations - strong focus on content/AEM
    3. Strong with day-to-day execution working with web production, QA, and localization to ensure work is published on time at high quality
    4. Highly analytical; relentless focus on using data to drive decisions, create and achieve measurable key results for the site
    5. Strong stakeholder management

    Additional Skills & Qualifications


    • MBA (preferred) or BA/BS with minimum of 2-5 years product management or equivalent experience

    • Experience managing complete (end to end) life cycles.

    • Demonstrated excellence in the areas of multi-variate testing, fast iteration testing, and incorporating insights from testing to product innovation.

    • Solid understanding of the business impact of product to drive revenue and increase customer retention & satisfaction.

    • Well versed in defining roadmaps and delivering with teams that employ agile software development methodologies.

    • Ability to manage issue resolution and mitigate risk on the product roadmap.

    • Highly analytical; relentless focus on using data to drive decisions, create and achieve measurable key results for the site.

    • Experience in documenting product requirements, writing functional specs and user stories.

    • Self-starter with proven ability to successfully kick-start new initiatives and to drive complex issues through analysis and resolution.

    • Results driven, attention to detail and follow-through, and ability to work effectively at all levels within the organization and with partners.

    • Excellent written and communication skills and equally able to talk to and influence engineers, senior executives, and customers.

    • Ability to craft clear, compelling recommendations supported by strong analysis and business logic, and articulate them to the organization to gain support for recommendations.

    • Familiarity with experience design, including real examples of customer validation techniques, including user research, usability testing, and journey mapping.

    • Ability to juggle several initiatives and shift priorities as needed

    • Solid understanding of web technologies

    • Ability to easily cross between high-level strategy to day-to-day implementation

    • Enthusiastic, creative and innovative attitude

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