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    Client Service Executive - Houston, United States - Gallagher

    Gallagher
    Gallagher Houston, United States

    3 weeks ago

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    Description

    About Us:

    Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.

    We believe that every candidate brings something special to the table, including you So, even if you feel that youre close but not an exact match, we encourage you to apply.

    Responsibilities:

    We are seeking an experienced Client Service Executive to join our growing team. Can you lead a team to deliver exceptional customer service? Are you interested in developing the talent on your team?

    We are looking for people who are passionate about building relationships with clients, will collaborate with their team to achieve goals, constantly seek improvement and will demonstrate the value Gallagher can provide.

    How will you lead the business?

    • Service an average book of business of $1MM plus in revenue.
    • Collaborate with designated sales person responsible for the book of business and proactively make recommendations.
    • Take a leadership role in the renewal process to ensure the best possible solutions are delivered to clients in a high quality and timely manner.
    • Secure existing business and drive the sale of additional services and lines of coverage.
    • Nurture relationships with your buyer in the client organization as well as with the day-to-day client representatives.
    • Mentor Client Service team members through continuous learning, transparent feedback and strong talent development.
    • Conduct periodic audits to ensure your compliance to standards and service level.
    • Maintain accurate client and policy data and documents within your Gallagher systems.
    • Use Gallagher's technology to improve your productivity.
    • Effectively manage multiple competing priorities.

    What skills will make me successful in this role?

    • Ability and desire to provide results
    • Develop professional relationships with your internal and external partners
    • Effective communication
    • Utilize your resilient and adaptable mindset in the face of shifting priorities
    • Eagerness to collaborate with all Gallagher teams and employees
    Qualifications:
    Required:
    • Bachelor's degree with 5+ years client service and/or claims management experience OR
    • High School degree/GED with 10+ years client service and/or claims management experience.
    • Property & Casualty Insurance Lincense.

    Desired:

    • Experience in handling a book of business over $1 million in revenue.

    Gallagher offers competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function) training programs, matching gift program, and more.

    #LI-WM1

    Additional Information:

    Click Here to review our U.S. Eligibility Requirements

    We offer competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function), training programs, matching gift program, and more.

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