Carolina Ordonez

Certified and experienced Scrum Master with 6 years’ experience in the IT industry, 5 of which as a Scrum Master. Successfully helped organizations transition from waterfall to Agile ensuring that value is delivered to customers. Coached teams on the Agile principles and values and the benefits of adhering to the Scrum and Scaled Agile framework in Software Development Life Cycle (SDLC). Proactive servant leader with a flair for continuous learning and career development. Collaborate with teams, organization and all stakeholders to increase productivity and deliver high value to customers. 

BILINGUAL SCRUM MASTER-PMO | Mi-GSO PCU3ED| 

March 2024-Present

• Development, design, and implementation of manufacturing project management frameworks tailored to the specific needs of our aerospace clients.
• Coordination with cross-functional teams to ensure timely and successful project delivery.
• Leadership in complex client engagements, including client relationship management.
• Assistance to engagement lead/director in expanding our presence within a client or multiple clients, providing significant opportunities for personal development.
• Identification of opportunities and contribution to proposal development.
• Ensuring client satisfaction and successful project delivery.

SCRUM MASTER | LEADERONE FINANCIAL | Industry: Banking/Fintech

June 2019 – May 2023

Responsible for making 4 teams Agile proficient and increasing company revenue from mobile applications from 20% to 65% in a 2 year time span

• Helped design Mobile Banking app from scratch with 6 development team members including QA, BA, and system analyst responsible for data migration to SaaS
• Perform as focal point between different departments and third-party providers.
• Provide Executive progress report. 
• Track internal and external Project dependencies, identify gaps/risks early and establish mitigation plans
•  Responsible for scheduling and facilitating all scrum ceremonies such as Sprint planning, daily scrums, sprint reviews

and sprint retrospectives

• Identify and remove impediments, prevent distractions that interfere with the ability of the team to deliver the sprint goal and facilitate discussion and conflict resolution
• Facilitated Agile/Waterfall Framework for company projects.
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SCRUM MASTER | BBVA COMPASS| Industry: Banking

July 2018 – June 2019

• Facilitate the cross-functional team delivery of a range of business and technology deliverables using advanced negotiation,
• Leads and encourages teams to explore healthy agile development practices, while also focuses on quality and technical excellence, predictable delivery, automation, and continuous delivery
• Coaches the Scrum team to self-organization, cross-functional skill set domain knowledge and communicates effectively, both internally and externally working within the Scrum team
• Identifies resolves or escalates roadblocks, issues, and conflicts within the team in a timely fashion. Shields the team from interruption.
• Collaborated with project owners and team members to set ambitious but achievable goals
• Foster agile culture, building trust and collaboration across all team members
• Applied agile methodology to shorten cycle time and achieve target margins
• Take initiative and act as a leader to foster collaboration and communication between team members on technical issues, process improvements, and in addressing and escalating project risks and issues.
• Encourage team members to update user story and adding comments daily
• Facilitates and supports all scrum events: Sprint Planning, Daily Scrum, Sprint Review, Sprint retrospective, and refinement sessions.

       CREDIT ANALYST | PRESTIGE COMMUNITY  | Industry: Financial Services 

      January 2016 – May 2018

• Achieve Monthly Goal of $6M loan production Goal
• Routinely monitor loans for compliance
• Review credit applications and render appropriate credit decisions
• Examine financial transactions and credit history case by case (applications, statements, balance sheets, legal documents
• Coordinate with manufacturing relationship managers and assist with ongoing business development
• Review policy and/or pricing exceptions based on credit union guidelines
• Attend credit committees for loans outside our normal approval guide
• Conduct analysis and research on the performance of borrowers to assess historical performance and future projections; ie. Cash flow
• analysis, risk capital calculations.

EDUCATION
University of Houston – Houston, TX | BS, Business Administration minor in HR