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    Sales Manager - Dallas, United States - CDW

    CDW
    CDW Dallas, United States

    1 week ago

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    Description

    The Sales Manager is responsible for leading an inside team of Account Managers within a specific sales segment, meeting and exceeding sales and profit goals through the ownership of that team. This role is ultimately accountable for individual and team productivity, and serves as a leader within the Sales organization. A core expectation of this role is to drive interdepartmental collaboration. This role will develop business relationships with customers and enhance customer loyalty by proving a superior customer experience. The Sales Manager will coach and develop a team of Account Managers, typically between 20-32 direct reports, and will manage a book of business worth a minimum of $35 million. This position will proactively manage territory plans to identify opportunities for growth.

    Key Areas of Responsibility

    • Develop sales strategies in tandem with Sales Directors based on sales and market trends
    • Develop and assign sales plans and territories for account manager team.
    • Coach and advise team on strategies to improve sales performance, achieve goals and meet expectations.
    • Manage resources for customers including technology specialists and vendor partners
    • Identify and participate in customer facing meetings and activities
    • Hire, train, coach and retain diverse sales team
    • Create and implement operating plans to achieve sales initiatives and segment goals
    • Manage strategic relationships with customers, peers and vendor partners
    • Collaborate with field sales team to build synergy within both inside and outside sales efforts

    Responsibilities

    • Travel to customer sites and customer facing activities required.
    • Engage resources on target accounts

    Strategic Management:

    • Develop and manage monthly/quarterly sales projections, and order pipeline
    • Identify and assign resources, including annual Account Manager hiring forecasts, field Account Executives,
    • Develop account strategies in tandem with Account Managers that promote profitable growth within segment
    • Operationalize and implement annual strategies and initiatives within assigned territory
    • Collaborate with Account Executives to build account development plans and strategies
    • Identifies new business opportunities and develops strategies to optimize new potential business
    • Assist sales team in building development and penetration strategies for their accounts

    Sales Management:

    • Monitor and measure performance of sales team
    • Attend to required order management tasks and escalated post sales activities
    • Manage and coach sales team towards goal attainment and customer satisfaction
    • Create team oriented sales environment that rewards success and supports continuous improvement
    • Participate and potentially lead projects and/or task forces
    • Effectively communicate up, down and through the organization as required.
    • Coach sales team to manage their individual business portfolios effectively and profitably
    • Ensures CDW policies and procedures and code of conduct are adhered and creates an environment that models the CDW Way

    Talent Management:

    • Hire/train/coach/retain sales team
    • Coordinate ongoing product and sales skill training for team
    • Actively pursue continuous personal growth and improvement
    • Successfully on-board new Account Managers

    Customer/Vendor Management:

    • Manage team to ensure a superior experience for each customer
    • Actively engage and participate in customer facing activities/meetings
    • Proactively build solid business relationships with strategic customers and partners

    Minimum Qualifications

    • Associate's Degree or equivalent experience defined as at least five years of Sales Management experience

    Applicants in Sales Role:

    • Senior Account Manager, Executive Account Manager, Sales Team Leader or Account Executive (Field)
    • Successful selling track record

    Applicant in Non-Sales Role:

    • Minimum 3 years management experience with direct reports and 2 years with a successful track record in sales

    OR

    • 3 years of executing on goals and knowledge of CDW sales, products and processes.

    Other Required Qualifications

    • Proven leadership skills
    • Ability to hire, motivate, coach and retain a diverse sales team
    • Strong consultative, solution based selling experience
    • Effective negotiation and closing skills
    • Strong conflict resolution and problem solving skills
    • Must have strong interpersonal skills
    • Strong written, verbal, presentation communication skills and the ability to communicate effectively with coworkers, management, executives, other CDW departments, customers and vendor partners
    • Adaptable, ability to lead through change
    • Ability to utilize strategic thinking to fulfill long-term company goals
    • Excellent time management skills in order to manage multiple projects and initiatives simultaneously
    • Exceptional attention to detail and follow up skills
    • Ability to share in-depth knowledge of CDW capabilities with customers
    • Strong internal and external customer acumen, working with each customer at the highest levels of ethics and integrity
    • Must be able to travel to customer meetings, events and/or other CDW locations

    Other Preferred Qualifications

    • 2 year of Industry experience or 2 years Distribution Channel Experience
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