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    IT - Program Manager - Colorado Springs, United States - Ageatia Global Solutions

    Ageatia Global Solutions
    Ageatia Global Solutions Colorado Springs, United States

    3 weeks ago

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    Description


    JOB DESCRIPTIONThe IT Technology & Vendor Management Analyst is a member of the IT Vendor Management Office and is responsible for IT technology and IT vendors for client and will be responsible for a combination of IT vendor contract, performance, relationship, and risk management.

    The IT Vendor Management Analyst must understand contractual, commercial, and operational working relationships with vendors across a wide spectrum of technologies (data center, network, software, hardware, etc.) to ensure effective delivery of committed products, services, and solutions.


    JOB DUTIESlign vendor management activities with the strategic direction, mission, and vision of the vendor management office (VMO).Coordinate meetings and collaborate with internal stakeholders including IT and business resources, sourcing, and procurement keep meeting minutes.

    Provide assistance to procurement teams to optimize the cost-effectiveness of negotiations and ensure compliance of negotiated agreements to established policies and practices.

    Coordinate with asset management resources to assist in the management and tracking of software/hardware assets and consumption of cloud-based entitlements.

    Oversee maintenance of vendor agreements and in cooperation with procurement, legal and stakeholders ensure that they are current/up-to-date and compliant with relevant laws and regulations.

    Track key engagement milestones (expirations, renewals), measure and report on vendor performance and manage the delivery of performance feedback to vendors.

    Segment and rationalize the vendor portfolio so that appropriate focus can be applied to the most strategically important vendor in maintaining an inventory of vendor spend by category (software, hardware, telecom, staff augmentation, services).Coordinate the communication process with vendors with direction from IT VMO Leader, to ensure that appropriate leverage is preserved.


    PREFERRED SKILLSMust have experience in information technology (IT) - including experience with a wide spectrum of technologies including data center, network, applications, services, etc.

    Will not consider candidates without technology experience.


    REQUIRED SKILLSExposure to managing vendors/third parties, including, but not limited to, policies, performance, relationships, contracts (including negotiations), and issue and dispute resolution.

    Experience with IT standards such as ITIL is desired.
    Knowledge of the IT industry and the products and services provided by technology vendors.
    Familiarity with relevant regulatory and industry requirements (ITAR, FAR-12), desired.
    Some knowledge of contract management and negotiation.

    Understanding of the vendor life cycle (sourcing, procurement, vendor management), and how internal roles interact and operate throughout the duration of vendor engagements.

    Solid grasp of financial concepts, such as depreciation schedules, capitalization, return on investment, and total cost of ownership.
    Strong problem-solving ability with a focus on managing to business outcomes through collaboration with multiple internal and external parties.
    Thorough understanding of commercial terms (warranties, intellectual property, indemnification) in IT agreements.


    REQUIRED EXPERIENCERequires a bachelor's degree and 2-6 years of experience.1-4 years of directly related experience and relevant professional certifications may be used to satisfy the bachelor's degree requirement.

    REQUIRED EDUCATIONBachelor's degree in Engineering or related technical field.
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