- DEFINITION/PRIMARY FUNCTION
- Greet everyone entering Berkshire Medical Center in a warm, welcoming manner, in order to create a positive first impression. Provide direction, information and escort as necessary to above population, while ensuring prompt attention to problems and safety. Accept and direct a variety of incoming phone calls. Direct volunteers assigned to the information desk in the performance of their services.
- POSITION QUALIFICATIONS (Minimum qualifications are required unless stated otherwise.)
- One-year previous reception experience in a hospital, busy office setting or hospitality experience preferred .
- Excellent communication skills.
- High school or equivalent preferred.
- License, Certification & Registration:
- None required.
Other Requirements:- Outstanding customer service skills, demonstrating a friendly, pleasant, and outgoing welcome when greeting anyone entering the medical center.
- Proven ability and experience dealing with agitated/dissatisfied persons.
- Manual dexterity necessary for computer purposes.
- Proven ability to handle multiple incoming telephone calls in addition to "in person" requests for assistance.
- Demonstrated high level of flexibility, with the ability to work independently with minimum supervision.
- Must be able to respond quickly and accurately in all emergency situations, while maintaining a calm demeanor.
- Spanish language proficiency preferred.
- Basic computer skills.
- Excellent communication skills.
-
Must be able to read, write, and speak English in a clear, understandable manner, using good grammar and appropriate language.
-
Clinical Service Representative
2 days ago
Berkshire Health Systems Pittsfield, United States**DEFINITION/PRIMARY FUNCTION** · - The Clinical Support Representative Float is a part of the Berkshire Faculty Services multispecialty physician practice team. He/she is responsible for covering absences of CSR's in the Berkshire Faculty Services practices. The incumbent is res ...
-
IT Customer Service Representative
1 week ago
Independent Connections, LLC Pittsfield, United StatesLooking for a new career? Are you a people person? Can you handle a fast-paced environment? Are you tech savvy? Do you enjoy helping others? If so, keep reading, as we may have an opportunity for you on our team. · We are a fast-growing IT Managed Service Company that provides su ...
-
Customer Service Representative
1 week ago
SMG Business Solutions Albany, United StatesWhen you're part of our Customer Service Representative team, you'll have the opportunity to work side by side with one of the leading communications and sales firms in Albany, NY. We strive to deliver the best service possible to our clients and customers. When you join our Cust ...
-
Customer Service Representative
1 week ago
ShermanFurniture Rentals Albany, United States**SHERMAN FURNITURE RENTALS is hiring for** · **Customer Service Representative** · **Basic Function**:To promote and sell furniture rental services and furniture sales to new as well as existing customers. To always represent Sherman Furniture Rentals in a positive, professional ...
-
Pre-service Representative
1 week ago
Albany Medical Center Albany, United StatesDepartment/Unit: · Patient Engagement Center · Work Shift: · Day (United States of America) · The Pre-Service Representative I, after one year in the position and based on performance and success in position, has ability to be promoted to Pre-Service Representative II as Career L ...
-
Customer Service Representative
4 days ago
Chathams Small Animal Hospital Valatie, United StatesChathams Small Animal Hospital is looking to hire an enthusiastic and driven individual to join our team This individual needs to be able to work in a fast-paced Veterinary practice and have the ability to multitask. Our Customer Service Representatives are the face our of practi ...
-
Customer Service Representative
1 week ago
Weitsman Recycling Albany, United StatesWeitsman Recycling is seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will serve as the primary point of contact for our customers, providing exceptional service and support. You will handle inquiries, r ...
-
Customer Service Representative
4 days ago
Accumera LLC Albany, United StatesAccumera LLC is a business support service company that has been assisting professionals and individuals for 15 years with the formation and administration of businesses throughout the United States. We are seeking a full-time employee to add to our team who wants to build a long ...
-
Clinical Service Representative
1 week ago
Berkshire Health Systems Pittsfield, United StatesDEFINITION/PRIMARY FUNCTION The Clinical Support Representative Float is a part of the Berkshire Faculty Services multispecialty physician practice team. He/she is responsible for covering absences of CSR\'s in the Berkshire Faculty Services practices. The incumbent is responsibl ...
-
clinical service representative
1 week ago
Berkshire Health Systems, Inc. Pittsfield, MA , USA, United StatesDEFINITION/PRIMARY FUNCTION The Clinical Support Representative Float is a part of the Berkshire Faculty Services multispecialty physician practice team. He/she is responsible for covering absences of CSR#s in the Berkshire Faculty Services practices. The incumbent is responsible ...
-
customer service representative
2 weeks ago
Family Dollar Pittsfield, United StatesFamily Dollar - 631 NORTH ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash reg ...
-
Patient Service Representative
4 days ago
ZOLL LifeVest Pittsfield, United StatesJob Description · Job DescriptionPosition Title: Patient Service Representative (PSR) · Remote independent contract worker position · Competitive fee for service · Flexibility – work around your schedule · Lifesaving medical technology · The Cardiac Management Solutions division ...
-
Pre-service Representative I
2 days ago
Albany Medical Center Albany, United StatesDepartment/Unit: · Patient Engagement Center · Work Shift: · Day (United States of America) · Salary Range: $ $23.79 · The Pre-Service Representative I, after one year in the position and based on performance and success in position, has ability to be promoted to Pre-Service Repr ...
-
Customer Service/sales Representative
4 days ago
SoftMaster Albany, United StatesWe are seeking a motivated and customer-focused individual to join our team as a Customer Service Sales Representative (CSSR). In this role, you will be responsible for delivering outstanding customer service, assisting clients with their insurance needs, and promoting sales of i ...
-
Sales Representative in Field Service
2 weeks ago
Velocity Ventures Castleton-on-Hudson, NY, United States FreelanceAt Castleton-on-Hudson, NY, we offer full support for your career planning We will help you find a cool job in sales or retail, even if you have no prior experience or are just starting out in your professional life. We also have great opportunities for career changers who are in ...
-
Bonded Concrete Inc. Albany, United StatesWe are seeking an experienced customer service representative with a background in concrete quality control or engineering. This position will add to our existing team supporting our Capital Region Locations and will report directly to the operations manager with support from the ...
-
Customer Service Representative
2 days ago
Carenet Health Berkshire, United StatesOverview: · At Carenet, we foster collaboration, creativity and innovation. Our promises to our team members include empowering growth through trust, opportunity and accountability. We are looking for people who want to work with an entrepreneurial spirit and deliver market-lead ...
-
customer service representative
2 weeks ago
Family Dollar Henderson, United StatesFamily Dollar - 129 WHITLEY AVE [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash ...
-
Part Time Nabisco Merchandiser/order Writer
1 week ago
Mondelēz International Pittsfield, United States Part time**Join our Mission to Lead the Future of Snacking AT Mondelēz International** · **Part Time Nabisco Merchandiser/Order Writer** · Join our team of Part Time Nabisco Merchandiser and fulfill the merchandising needs of our customers through communication & relationship building, st ...
-
Clinical Support Representative
1 week ago
Berkshire Health Systems Pittsfield, United States**This position is primarily located in North Adams, but may require floating to the Pittsfield office based on the needs of the practice.**DEFINITION/PRIMARY FUNCTION** · - The Clinical Support Representative is a part of the Berkshire Faculty Services multispecialty physician p ...
Guest Services Representative - Pittsfield, United States - Berkshire Health Systems, Inc.
Description
DEFINITION/PRIMARY FUNCTION Greet everyone entering Berkshire Medical Center in a warm, welcoming manner, in order to create a positive first impression.
Provide direction, information and escort as necessary to above population, while ensuring prompt attention to problems and safety. Accept and direct a variety of incoming phone calls. Direct volunteers assigned to the information desk in the performance of their services. POSITION QUALIFICATIONS (Minimum qualifications are required unless stated otherwise.)Experience:
One-year previous reception experience in a hospital, busy office setting or #hospitality experience preferred . Excellent communication skills.
Education and Training:
High school or equivalent# preferred
License, Certification # Registration:
None required
Other Requirements:
Outstanding customer service skills, demonstrating a friendly, pleasant, and outgoing welcome when greeting anyone entering the medical center. Proven ability and experience dealing with agitated/dissatisfied persons. Manual dexterity necessary for computer purposes. Proven ability to handle multiple incoming telephone calls in addition to #in person# requests for assistance. Demonstrated high level of flexibility, with the ability to work independently with minimum supervision. Must be able to respond quickly and accurately in all emergency situations, while maintaining a calm demeanor. Spanish language proficiency preferred. Basic computer skills. Excellent communication skills.
Must be able to read, write, and speak English in a clear, understandable manner, using good grammar and appropriate language.
