Director, Enterprise Strategy and Operations - San Francisco, CA, United States - DoorDash

Description

About The Team

The Enterprise Strategy & Operations team is responsible for maximizing team performance and serving as trusted partners to sales leadership in our Enterprise Partnerships & Business Development organization. This team owns a cross-functional strategic and operational function that enables, supports, and drives effective sales strategies, programs, processes, systems and analytic solutions for all ENT Mx-facing teams, to best serve our largest revenue driving partnerships across all geographies and business lines at DoorDash. To achieve this, the Enterprise Strategy & Operations team builds strategic plans and sales strategies, executes go-to-market playbooks, builds processes, tools and reporting solutions, and partners with cross-functional teams to solve our toughest problems. DoorDash is in need of an experienced operator and leader to partner cross functionally with the transformation, sales, operations, product, systems and our senior leadership team to identify strategic and efficiency opportunities, analyze the trade-offs and execute key initiatives across the Enterprise organization. The position will require thorough prioritization and data-driven decision-making to ensure the team is working towards the right goals and has the tools, frameworks and processes required to achieve them. In this role you'll have the rare opportunity to define and lead some of the most impactful initiatives we undertake as a company. About The Role You will report into the Senior Director, Enterprise Strategy & Operations in our Enterprise Sales organization. Once our offices reopen, we expect this role to be hybrid with some time in-office. As our Strategy & Operations Director, you'll uncover, frame, and drive performance improvements across the sales organization and build the foundation for it to scale. This will include driving revenue, operational and efficiency optimization, leading strategic and cross-functional initiatives to enhance productivity, operations, and process redesign, and influencing product and system roadmapping priorities and launches. This role sits at the intersection of our revenue generation engine, our business teams, and cross-functional stakeholders, and as such will require ruthless prioritization and data-driven decision-making to ensure our teams are working against the right goals and have the tools needed to achieve them. You're Excited About This Opportunity Because You Will...

• Own, develop and refine the processes and tools for DoorDash's largest global partners
• Build and manage a team of high performers as well as cross-functional projects with our sales, partner management, operations, product, engineering and business operations to solve challenging business problems at scale
• Engage with DoorDash's leadership team and internal stakeholders to get buy-in on your proposed approaches and initiatives
• Partner by working across internal teams (including product, finance, legal, marketing, account management, and analytics) to optimize go-to-market strategies, execute and analyze results to inform next steps
• Drive strategic decision making in a fast paced constantly changing environment
• Analyze the economics, value, and opportunity costs of strategic initiatives and their impact to growth, revenue and business objectives
• Optimize tools, processes and methodologies to continuously improve, automate and scale

We're Excited About You Because...

• You have 8+ years of experience in strategic consulting, business operations, business development, strategy business planning, or Chief of Staff functions; experience driving growth within a start-up environment
• You're an experienced leader and people manager, working with senior stakeholders and influencing cross-functionally to drive outcomes; able to manage multiple deadlines simultaneously, define OKRs, create vision and action plans, report on progress
• You're a problem solver who uncovers areas to improve with high bias towards proactive solutioning. Comfortable working with ambiguity in a fast paced environment
• Excellent analytical abilities and comfort with P&L mechanics/ROI analyses
• You're an exceptional verbal communicator, able to express a complex idea clearly and simply for an executive level audience
• You have experience authoring strategic documentation and plans aligned to top company priorities

About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection. Compensation The location-specific base salary range for this position is listed below. Compensation in other geographies may vary. Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary is localized according to employee work location. Please discuss your intended work location with your recruiter for more information. DoorDash cares about you and your overall well-being, and that's why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others. In addition to base salary, the compensation package for this role also includes opportunities for equity grants. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on August 21, 2023. Please see the independent bias audit report covering our use of Covey here. California Pay Range: $190,000—$300,000 USD New York Pay Range: $200,000—$300,000 USD #J-18808-Ljbffr