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Lebanon

    Surg Services Scheduler - Lebanon, United States - Alice Peck Day Memorial Hospital

    Alice Peck Day Memorial Hospital
    Alice Peck Day Memorial Hospital Lebanon, United States

    3 weeks ago

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    Description
    • POSITION STANDARDS
      • Requires high school diploma or equivalent
      • Candidates with a knowledge of medical terminology and past medical environment experience are preferred.
      • Requires capacity to work independently while ensuring excellent communication and coordination with providers, hospital surgical schedulers, payers, patients.
      • Demonstrated ability to think critically.
      • Excellent customer service required.
      • Excellent computer skills, excel and word proficiency required.
      • Working knowledge of CPT and ICD-10.
      • Strong understanding of insurance pre-certification, authorization and benefits determination.
    • POSITION PHYSICAL REQUIREMENTS
      • Anything listed here requires a pre-employment physical by Employee Health to determine if the employee is capable of meeting the requirements.
        • Physical Activity:
        • Upper Extremity:
        • Push/Pull/Lift/Carry:
    • PART TWO: FUNCTIONAL RESPONSIBILITY
      • Position Objective
        • Works closely with surgeons and hospital staff to accurately and quickly schedule surgeries. Communicates, both in written and verbal form,
          with patients on a regular basis to schedule surgeries. Works with payers to obtain preauthorization and benefit determination for surgical
          interventions.
      • Performance Expectation
        • Receives surgical scheduling request from providers.
        • Scans request to ensure completeness of information.
        • Obtains all certifications and pre-authorizations from patient insurer. Verify benefits, patient co-pay and deductible.
        • Schedules in accordance with surgical scheduling guidelines, ensuring appropriate pre-operative clearance is obtain in a timely manner.
        • Obtains first assist, when appropriate. Coordinates specialty assists with other surgical offices when needed.
        • Communicates and coordinates effectively with Preoperative Coordinators, clearly articulating the needs of the surgeon for each case.
        • Schedules pre-op and post-op visits within the appropriate timeframes.
        • Releases OR time when appropriate and authorized by Surgeons.
        • Negotiates OR time outside of block schedule when required.
        • Provides backup coverage for RN in putting in pre op surgical orders per provider protocol.
        • Communicates with patient regarding appointments pending or requiring patient to schedule.
        • Communicates with providers and nursing staff regarding the status of patients in the surgical process.
        • Sends certified letters to patients as required by the process.
        • Other duties as assigned
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