Bakery Lead - Grafton, United States - Sendik's Food Market

Sendik's Food Market

Verified Company

Grafton, United States

4 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

**Job Requirements
**Sendik's Food Markets, a Milwaukee Journal Sentinel "Top Workplace" since 2012, is a rapidly growing organization looking to hire people who thrive in a customer-oriented, fast-paced environment. We are a family-owned business with a goal of offering our customers the best grocery shopping experience, period. We do this by selling products of the highest quality for a great value, all while providing exceptional customer service. We currently have 18 store locations - Whitefish Bay, Wauwatosa, Mequon, Grafton, Elm Grove, Franklin, Greenfield, Germantown, New Berlin, West Bend, Bayside, Hartland, Greendale, Brookfield - The Corners, Waukesha - Meadowbrook, Hales Corners, Marquette and Oconomowoc with a focus on continued growth. At Sendik's Food Markets, we pride ourselves on not only our ultimate customer satisfaction and high-quality products, but the 2,000+ associates dedicated to building the Sendik's Brand.

Role Title
Bakery Lead

Manager
Bakery Manager

Job Summary

As a part of the Sendik's team, the Bakery Lead will be responsible for modeling and promoting Sendik's culture by consistently providing "best in class" service to our guests.

The Bakery Lead is responsible for overseeing production, associates, customer satisfaction and standards for the Bakery Department, in the absence of the Bakery Manager.

The Bakery Lead will also have responsibility for ordering of all products, including department supplies.

As a part of the Sendik's leadership team, the Bakery Lead must demonstrate accountability, strong team management skills and hands-on involvement, both on the floor and with the team.

Our Values:

Service:

We will treat every customer like a beloved family member or friend and find a way to say "yes" to our customers.

It's important that we engage with every customer that enters our store, and follow the 10/4 rule. At the end of any interaction with a customer, we will offer a sincere "Thank you for your business"

Passion:
We have a passion for excellence and to be the best at what we do. We will seek product knowledge and commit to quality by believing in the Sendik's brand.

Nimbleness:
Provide great solutions for our customers by exploring all possibilities and welcoming change. We will be quick to respond to our customers and use "Red Truck Service" when additional assistance is needed.
**Work Experience

Duties/Responsibilities

Serve customers in the Bakery Department while modeling Sendik's culture and providing "best in class" customer service, which includes, greeting, engaging, delighting and thanking every guest for their business
Knowledge and support of all areas of the Bakery Department, consistently leading by example and providing direction to the team where needed
Oversee daily production lists to establish department priorities and ensure department needs are met
Maintain department conditions, ensuring shelves are stocked, product is rotated and the department is clean and well organized
Maintain and update weekly reports (purchasing, sanitation and inventory)
Order inventory based on reports (shrink, overage, expired, etc.), including department supplies
Provide coaching and training to all Bakery associates; including, but not limited to performance improvement, recognition, and feedback
Create attractive Bakery Department displays and end caps based on specific sales for the week
Communicate with Bakery Manager in regards to department conditions, associate relations, associate accidents and other concerns as needed
Assist with baking, bakery production and counter duties as needed
Assist with store promotional sales events as needed
Maintain a clean and safe work environment by enforcing and following all safety/sanitation regulations and procedures
Assist with all other Bakery Department duties as needed

Qualifications:

Must be a minimum of 18 years of age due to required operation of Bakery equipment
Previous bakery and management experience required
Ability to successfully coach, train, develop and motivate a team
Ability to provide clear direction and delegate responsibilities to a team after determining department needs
Strong knowledge of local and state health, sanitation and safety regulations
Ability to quickly adapt to changing conditions, priorities and circumstances
Excellent communication, organizational and planning skills
Ability to problem solve and make independent decisions regarding department needs and priorities
Strong verbal and written communication skills
Strong sense of urgency, time management, prioritization and multitasking skills
Strong computer skills, working knowledge in Microsoft Office product suite and Google Products
Ability to accommodate a fluctuating schedule, including evening, weekend and holiday shifts
Ability to stand, walk, lift, bend, push/pull for extended periods of time
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