- Leads the change management activity across business lines within the Regional Office (RO) and focuses on implementing changes to business processes, systems, technology, and job roles.
- Primary focus will be creating and implementing change management plans that maximize employee engagement, and drives faster adoption, greater utilizations, and higher proficiency on the changes impacting employees and the agency.
- Influences others to move toward VBA's common vision and goal.
- Assists the RO Director in assessing priorities/training and resource needs to meet program objectives through the development and execution of stakeholder communication, relationship management, and organizational change management strategies.
- Serves as liaison between the Implementation Center (IC) and the RO. Makes recommendations to the IC that may influence VBA policy and may change the direction of the strategic plan and implementation of initiatives.
- Assist the Director in developing a change management strategy to include a communication plan, implementation of a roadmap, coaching plan, training plan, and resistance management plan.
- Provides sound advice and guidance to station management in achieving the RO's objectives.
- Partners with the project management team, OI&T, the IC, and appropriate business lines to develop change management plans for each project.
- Evaluates and positively influences rollout timing and scope to suit business needs.
- Ensures that appropriate business lines are engaged in change management planning and provides detailed input to project implementation plans.
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Management and Program Analyst - Baltimore, United States - Veterans Benefits Administration
Description
Summary
As a Management and Program Analyst (Change Management Agent) you will work in the Director's office of the Regional Office to create and implement change management plans that maximize employee engagement, and drives faster adoption, greater utilizations, and higher proficiency on the changes impacting employees and the agency.Duties