Receptionist - Memphis, United States - American Health Partners

American Health Partners Memphis, United States

1 week ago

Description

About American Health Communities (AHC)

American Health Communities, a division of Franklin, Tennessee-based American Health Partners Inc. operates 29 senior living, skilled nursing and rehabilitation centers in Tennessee and Alabama. AHC specializes in caring for seniors by providing a full range of short-term and long-term healthcare in a home-like environment. For more information, visit

POSITION SUMMARY:

Part Time - Tuesday, Wednesday, Thursday 5pm-8pm; Every other weekend 8am-8pm

The Receptionist will perform office reception and administrative duties in an efficient manner within accordance of established procedures.

ESSENTIAL FUNCTIONS:To perform this job, an individual must perform each essential function satisfactorily with or without a reasonable accommodation; including, but not limited to:

Greet visitors and direct to appropriate office or resident room
Give directions and/or information to visitors, guests and sale representatives
Answer telephone; determine nature of call and direct caller to appropriate individual or department
Receive inquiries and release information in accordance with established policies and procedures
Maintain a current file of residents by name and room number, emergency phone numbers of on-call personnel, etc.
Maintain a current listing of critical residents, and/or residents who may not receive phone calls due to their condition
Receive, sort and distribute mail as directed
Operate copier, office machines, etc.
Maintain the confidentiality of all resident care information included protected health information
Complete monthly death report to the Department of Health
Maintain patient trust and reconcile monthly
Possess the ability to communicate information and ideas in speaking so others will understand
Possess the ability to listen to and understand information and ideas presented through spoken words and sentences
Create and maintain an atmosphere of warmth, interest, and optimism in the needs of patients, families, visitors and co-workers
Recognize, respond and/or report patient emergency situations immediately
Comply with established universal precautions and isolation procedures
Perform backup duties for Payroll and Business Office Coordinator duties as directed by the Administrator

Required Skills:

Superior Communication Skills
Knowledgeable of 6-line phone system
Knowledgeable of HIPAA Regulations
Extensive organizational skills

Required Work Experience:

Six (6) months experience in office setting with payroll responsibilities is preferred

Licensing/Certification/Education Requirements:

High school diploma required
Additional training is preferred

Required Computer Software/Equipment Used:

Intermediate knowledge of Microsoft Office
Standard Office Equipment
Computer

Physical Requirements:

Job will require occasional lifting of objects up to 25 pounds

EQUAL OPPORTUNITY EMPLOYER

Our Organization does not discriminate based on race, color, religion, sex, handicap, disability, age, marital status, sexual orientation, national origin, veteran status, or any other characteristic(s) protected by federal, state, and local laws. The Organization will also make reasonable accommodations for qualified individuals with disabilities should a request for an accommodation be made.

#LP

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