- Feel the amazing family-friendly, collaborative and fun hospital culture
- Experience working with an outstanding support staff
- Get the work-life balance you deserve with a great schedule
- Established Medical/Dental/Vision Plan
- 401K plan with company match
- Paid Time Off, Six Paid Holidays, and free wellness programs and classes
- Maintain and uphold the Core Values and Mission Statement of MVP.
- Greet clients and pets by name with a smile and a positive, solution-oriented attitude.
- Answer phones promptly and professionally using a multi-line phone system; answering client inquiries about basic animal care and routine procedures, questions about veterinary services and products, and provide knowledgeable advice about wellness, prevention, and diseases.
- Screen and route calls to appropriate staff; take and deliver messages promptly to appropriate staff, pulling medical records of patients so staff can properly document information.
- Schedule appointments and surgeries according hospital scheduling guidelines and make surgery and appointment confirmation calls.
- Note in medical records the details discussed during client conservations including the date, time, key points of the discussion and any required information.
- Enter accurate charges; explain invoices to show value for care provided, stating all services and products provided before the total; echo doctors' recommendations when checking out clients.
- Collect payment when services are rendered, including making change for cash payments, processing credit cards and getting proper ID for checks.
- Verify the eligibility of clients with charge accounts.
- Check medical and computer records for accurate client addresses, phone numbers, e-mail addresses and scan appropriate new documents to patient's medical records.
- Fill prescriptions refill forms and provide routine administrations instructions to clients.
- Advise clients on flea/tick preventative, heartworm preventatives, pre-anesthetic testing, pain management, shampoos, home dental products, and other retail items.
- Demonstrated commitment to MVP core values.
- Computer knowledge required- keyboarding and use of communication tools (e-mail/internet).
- Working knowledge of veterinary terminology- must be able to pronounce, spell, and know the meaning.
- Must have excellent spelling and grammar.
- Ability to handle varied and sometimes difficult conditions; will be exposed to highly emotional situations.
- Ability to display tact and respect with clients and team members, even when busy or hectic.
- Ability to conduct oneself in a confident, calm, and professional manner with clients and staff when situations are stressful and/or focused on individual tasks.
- Must feel and express a genuine liking for animals and their owners and for working in an animal care field.
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Veterinary Receptionist
1 week ago
The Pet Hospitals Memphis, United States· Position at The Pet Hospitals (Midtown) · The Pet Hospitals are looking for a friendly, fun Veterinary Receptionist to join our growing team · If you love puppy breath, frisky felines and belly rubs, then you're barking up the right tree. We serve clients in seven locations ...
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Midtown - Veterinary Receptionist
1 week ago
PetVax Affordable Care Hospitals Memphis, United StatesJob Description · Job DescriptionVeterinary ReceptionistThe Veterinary Receptionist contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing ...
Veterinary Receptionist - Memphis, United States - Orchard Park Animal Hospital
Description
OverviewOrchard Park AnimalHospitalhas an opportunity for a Full-Time Veterinary Receptionist to join our team
Location: 142 Raymond Hirsch Pkwy Whitehouse, Tennessee 37188
Shift Details: Saturday and Sunday (8am-8pm) + 2 days during the week (6:50-5pm / 7:30-5:30 / 8am-6pm). We always give staff a 1 hour lunch break to decompress. We are also open to having the CSR work every other weekend or every two weekends and then off a weekend.
Compensation: $16 - $20/ hour (based on experience)
Reasons to Join Our Team:
Responsibilities
How you'll make an impact:
Required Knowledge, Skills and Abilities:
Apply today for immediate consideration
Mission Veterinary Partners (MVP) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.