- Serve as the point of contact for new client referrals and guide families through the intake process
- Identify key information for each potential client and work closely with clinical directors and authorizations coordinators to determine eligibility for services
- Obtain insurance benefit information by contacting the funding source and assist families with understanding their plan details
- Collaborate effectively with cross-functional team members (i.e., Authorizations, Clinical, and Scheduling)
- Enter referral information into all required databases and systems regularly
- Engage prospective clients to complete all necessary paperwork required to commence services and follow-up to provide support
- Follow all standard operating procedures related to the intake of new clients, as directed by team lead, manager and director
- Answer and transfer incoming calls and messages as needed
- Electronically file documents such as client reports and save to the appropriate, corresponding file
- Additional responsibilities as requested by Intake/Clinical/Authorizations
- High School Diploma required
- Minimum of 2 years prior administrative experience in an office setting
- Excellent upbeat telephone skills and ability to handle multiple incoming phone lines
- Exceptional customer service and communication skills
- Strong software proficiency with Microsoft Office Suite (Word, Excel, and Outlook)
- Ability to quickly learn new software programs as needed
- Proven ability to multi-task, prioritize and organize effectively
- Strong attention to detail, accuracy, and follow-through
-
Intake Associate
10 hours ago
LEARN Behavioral Baltimore, United StatesOverview: · LEARN Behavioral, the leading network of providers serving more than 4,000 families with autism and other special needs nationwide, is looking for an **Intake Associate**. This position will play a key role in guiding families through the intake process to services an ...
-
Associate Intake Coordinator
1 week ago
Hospice of the Chesapeake Pasadena, United StatesJob Details · Level · Entry · Job Location · Pasadena - Pasadena, MD · Position Type · Full Time · Salary Range · $18.00 Hourly · Travel Percentage · Negligible · Job Shift · Day · Job Category · Health Care · Description · Main Responsibilities:Verification of pati ...
-
City of Baltimore, MD Baltimore, United StatesTHIS IS A NON-CIVIL SERVICE POSITION · POSTING DATE: 04/17/2024 · CLOSING DATE: 06/17/2024 AT 12:00 MIDNIGHT · SALARY: $48, $59,040.00 Annually · CLASS DESCRIPTION · The Office of Equity and Civil Rights is a city agency devoted to advancing equity and upholding the federal and l ...
-
Intake Specialist
3 days ago
Baltimore Crisis Response, INC Baltimore, United StatesClock Hours: 40 Hours / Week; 80 Hours / Pay Period · Shift: Monday-Friday (2pm-10pm EST) · **Job Description**: · Receives individuals for intake into residential treatment program(s), collects information and enters it into the electronic health record system. Responsible for c ...
-
Registered Nurse
4 days ago
Centurion Health Baltimore, United States**Centurion is proud to be the provider of** **mental health services to the Maryland Department of Public Safety and Correctional Services. **We are currently seeking a **Per Diem Registered Nurse **to join our team at **Baltimore Central Booking and Intake Center** located in * ...
-
Residential Service Coordinator
1 week ago
VOLUNTEERS OF AMERICA CHESAPEAKE AND CAROLINAS, INC. Baltimore, United States**JOB SUMMARY · **Resident Services Coordinator I (RSC I) is responsible for developing, coordinating and monitoring the individual program plan for each resident assigned to them. This includes the intake-assessment-program review team process, employment-vocational-educational ...
-
Medical Assistant
1 day ago
Actalent Baltimore, United States Full timeHIRING MEDICAL ASSISTANTS · Kick-start your career in healthcare · Actalent is looking for full-time medical assistants to support our client, a · leading local healthcare organization, onsite in Baltimore, MD. We are hiring for · multiple roles, ranging from entry-level to exper ...
-
Retail Pharmacy Student
5 days ago
MEDSTAR HEALTH Baltimore, United States**General Summary of Position** · Assists pharmacist(s) in all areas of pharmacy operations, including prescription preparation, sales transactions, customer service, and purchasing and inventory maintenance. MedStar Pharmacy is committed to providing world-class, compassionate c ...
-
Unit Secretary
1 week ago
MEDSTAR HEALTH Baltimore, United States Part time**General Summary of Position** · Provides administrative and clerical support on a patient-centered care unit or department. Facilitates communication and contributes to patient care. Greets the physician and other health care personnel on arrival to the unit and assists in expe ...
-
Jump Fellow
1 week ago
Johns Hopkins University Baltimore, United StatesThe newly imagined Johns Hopkins Underserved in Medical Professions (JUMP) program is a premier 4yr+ enrichment program/learning community for all underserved and/or FLI students on a pre-med/pre-health pathway at Johns Hopkins University (JHU). The JUMP program is aligned with a ...
-
Patient Coordinator
1 week ago
Omi Psychiatry and TMS Baltimore MD Baltimore, United States**Patient Coordinator/MA Job Description** · The Patient Coordinator at Omi Psychiatry and TMS coordinates and performs various specialized patient treatments including TMS treatments, Spravato and ADHD testing for clients. We are looking for an individual who desires to make a d ...
-
Administrative Assistant Ii
11 hours ago
Sheppard Pratt Baltimore, United States**General Summary**: · Primary responsibilities include: (1) Receive clinic clients; collect client co-payments; receive and route telephone calls; (2) Schedule client follow-up appointments; (3) Maintain client medical records in good order; file client information; process clie ...
-
Director of Practice Operations
4 days ago
Health Care for the Homeless Baltimore, United States**Please note: This position is an on-site position based in Baltimore City.** · Overview · The Director of Practice Operations ensures the client-centered and ethical practice administration at the Fallsway location. This role provides leadership and direction to the department ...
-
Mental Health Services Clinician
1 week ago
Johns Hopkins University Baltimore, United StatesStudent Health and Well-Being (SHWB) Mental Health Services at Johns Hopkins University seeks an energetic, organized, and motivated **_Mental Health Services Clinician_** to work in a dynamic and fast-paced environment focused on delivering innovative mental healthcare and suppo ...
-
Addiction Counselor
4 days ago
Renewing Me Behavioral Health Solution Parkville, United StatesFull Job Description · ABOUT US: · Renewing Me Behavioral Health Solutions is a growing organization in Maryland and is devoted to helping individuals refine their purpose & restore holistic peace, balance, and wellness. · We believe in providing compassionate person-centered app ...
-
Certified Medical Assistant
3 days ago
Actalent Glen Burnie, United States Full timeSchedule · Monday-Friday 8:30 am-5:00 pm AND one evening shift 10:30 am-7:00 pm · Certified Medical Assistant · OB/GYN, Family Medicine , or Adult Medicine specialties · Minimum of a medical assistant externship completed · Complete the patient intake process, assists clinicians ...
-
Customer Service Representative
2 days ago
Nation's Home Medical Equipment Owings Mills, United StatesNation's Home Medical Equipment is seeking a full-time Enteral CSR. This role is responsible for the intake and ordering for Enteral patients and caregivers as well as the associated documentation and compliance. · This role is on-site at our Owings Mills office and the schedule ...
-
Front Desk Receptionist
1 week ago
Project Chesapeake Annapolis, United StatesProject Chesapeake is an out-patient behavioral health & substance abuse program located in Annapolis, MD area. We are looking for a motivated Front Desk Receptionist to join our team · *PTO, Medical/Dental/Vision Benefits, 401k, paid holidays* · Duties for the position will incl ...
-
Patient Care Coordinator
4 days ago
Hope Beyond Hospice Spring, United States**Responsibilities**: · Organize office and assist associates in ways that optimize procedures, sort and distribute communications in a timely manner · Create and update records ensuring accuracy and validity of information · Schedule and plan meetings and appointments · Coordina ...
-
City of Baltimore, MD Baltimore, United StatesTHIS IS A NON-CIVIL SERVICE POSITION · POSTING DATE: 04/17/2024 · CLOSING DATE: 06/17/2024 AT 12:00 MIDNIGHT · SALARY: $48, $59,040.00 Annually · CLASS DESCRIPTION · The Office of Equity and Civil Rights is a city agency devoted to advancing equity and upholding the federal and l ...
Intake Associate - Baltimore, United States - LEARN Behavioral
Description
Overview:
LEARN Behavioral, the leading network of providers serving more than 4,000 families with autism and other special needs nationwide, is looking for an Intake Associate. This position will play a key role in guiding families through the intake process to services and collaborating with internal team members to ensure optimal service delivery.
This is a full-time remote position. Candidates must reside in MD, VA, or DC.
Pay rate: $18/hr
Responsibilities:LEARN Behavioral offers competitive compensation and a comprehensive benefits plan, including 401(k), personal time off, paid holidays, and tuition reimbursement.
LEARN Behavioral is an Equal Opportunity Employer. Candidates must be presently eligible to work in the United States.