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Network Administrator
19 hours ago
Crimson Enterprises Galt, United StatesNetwork Administrator - Senior (m/f/d) · Full-time · Kurfürstenallee 130, 28211 Bremen, Germany · With or without professional experience · ID=027 GENO · EUR · We are looking for you to join our team in the Medical and Information Technology department. · Use your IT expertise ...
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IT System and Network Administrator
1 day ago
Nebula Technologies Rancho Cordova, United StatesAs colorful, diverse, and surprising as our assortment, are the career opportunities at Müller in Rancho Cordova. With 30 to 50 new store openings every year and around employees in 7 countries, we are one of the leading retail corporations in Europe. · IT System and Network Adm ...
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IT Security and Network Administrator
19 hours ago
Titan Industries Isleton, United StatesAre you looking for a company culture where people are treated as equals, learn from each other, and diverse backgrounds are welcomed? Perfect, welcome to our IT community. · Apply today as an IT Security and Network Administrator (m/f/d) and look forward to exciting tasks in a m ...
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Network Administrator
6 days ago
Amerit Consulting Elk Grove, CA, United StatesCompany Overview: · Creating value by bringing together the right people to achieve results is our motto. Our clients and employees say they choose to work with us because of how we work with them - with service that exceeds their expectations and a personal commitment to their s ...
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Commercial Assistant
7 hours ago
Network Rail Consulting Sacramento, United States**About us** · Network Rail Consulting (NRC) is the international consultancy arm of Network Rail - the owner and operator of Britain's mainline rail system. · Through our consulting services in the United States (US), we are assisting both public agencies and private clients in ...
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Information Security Audit Support
3 days ago
Elegant Enterprise Wide Solutions, Inc West Sacramento, United States**Experience** · This resource must have a minimum of seven (7) years of experience with developing and implementing technical solutions to help mitigate security vulnerabilities. · **And Education** · This resource requires the possession of a bachelor's degree in an IT-related ...
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Information Technology Specialist Ii
1 day ago
Department of Transportation Sacramento County, CA, United StatesThe Department of Transportation (Caltrans) Information Technology (IT) Program - one of the largest IT programs within the State of California - is seeking a motivated and positive Information Technology Specialist II functioning as a Senior Oracle Data Warehouse Specialist with ...
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Vice President, Graduate Medical Education
3 days ago
Sutter Health Sacramento, United States**Organization**: · SHSO-Administrative Payroll · **Position Overview**: · The most senior physician with clinical responsibility for the Accreditation Council for Graduate Medical Education (ACGME) · - accredited residency and fellowship programs at Sutter Health. Serves as chai ...
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Business Development Specialist
7 hours ago
ProHealth Home Care, Inc. Sacramento, United StatesOverview: · Join ProHealth, a cutting-edge healthcare solutions provider dedicated to revolutionizing the industry through innovation and excellence. We are seeking a dynamic Business Development Specialist to spearhead our growth initiatives, forge strategic partnerships, and dr ...
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Information Technology Specialist Ii
1 day ago
Department of Human Resources Sacramento County, CA, United States**This position provides hybrid telework opportunities, with employees required to work in-person at least two days per week.** · You will find additional information about the job in the **Duty Statement**. · Minimum Requirements · You will find the Minimum Requirements in the C ...
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Project Manager, Integration Iv
2 days ago
Sutter Health Sacramento, United States**Organization**: · SHSO-Sutter Health System Office-Valley · **Position Overview**: · This position is available to work from home in the following states: Arizona, Arkansas, California, Colorado, Florida, Georgia, Idaho, Illinois, Louisiana, Michigan, Minnesota, Missouri, Monta ...
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Gis Scheduler
7 hours ago
R&D Transportation Services Inc. Sacramento, United States**JOB TITLE**:GIS Scheduler · **DEPARTMENT**:Transportation Planning Department · **REPORTS TO**:Branch Manager · **FLSA STATUS**:Non-exempt, Full Time, · **LOCATION**: Sacramento, CA · **SCHEDULE**:Monday - Friday 8:00 a.m. - 5:00 p.m. · **WAGE SCALE**: $ $25.00 · **COMPANY** · ...
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Child Abuse Prevention Council Coordinator
7 hours ago
Yolo County Children's Alliance West Sacramento, United States**ORGANIZATIONAL IMPACT** · Yolo County Children's Alliance (YCCA) vision is to protect and empower children by strengthening families throughout Yolo County. We recognize that better futures for our children start by building thriving environments to live, learn, and grow. YCCA ...
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Associate Governmental Program Analyst
3 days ago
Department of Transportation Sacramento County, CA, United States**Will Consider Staff Services Analyst** · Under the direction of the Staff Services Manager I, Statewide Unit, the incumbent is responsible for technical and administrative operations including, but not limited to assisting in maintaining and monitoring expert witness and servic ...
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Staff Services Manager I
3 days ago
Department of Transportation Sacramento County, CA, United StatesUnder direction of a Staff Services Manager (SSM) II, the SSMI is responsible for managing and leading a team of analysts who develop and maintain the Departments Equal Employment Opportunity Program's (EEOP) mandated reports, perform research, analysis, and data visualization on ...
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Executive Talent Acquisition Specialist
4 days ago
Home Health Care, Inc. Golden Valley, United StatesJob Title: Executive Talent Acquisition Specialist · Salary: $80,000 - $90,000 with commission · Location: Golden Valley, MN · Full Time · We are seeking an experienced and dynamic Executive Level Recruiter to join our organization here in Golden Valley, Minnesota As an Executive ...
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Data Center Lead Network Administrator
1 week ago
Tunabear Davis, United StatesJob Description · Job Description · Location: · Primarily Remote (with the expectation that the contractor be on-site to attend any in-person meetings and support activities for assigned projects as needed) · Duration: · 1 year · Contract Type: · 1099/C2C · Scope: · The D ...
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IT Administrator
19 hours ago
Phoenix Industries Florin, United StatesCompany Description · We live in a time with fantastic digital possibilities, but also the challenge of redesigning the connection between brands and consumers. That's exactly what we do: As an agency for the digital world within an international network, we find new and better ...
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Perinatal Safety Specialist Rn
7 hours ago
Mercy San Juan Medical Center Carmichael, United States**Overview** · Dignity Health Mercy San Juan Medical Center is a 370-bed not-for-profit Level 2 Trauma Center located in Carmichael California serving the areas of north Sacramento County and south Placer County for more than 50 years. It is one of the area's largest and most com ...
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Northern California Medical Oncologist
4 days ago
AMN Healthcare SACRAMENTO, United StatesJob Description & Requirements · Northern California Medical Oncologist · StartDate: ASAP Pay Rate: $ $ · A reputable healthcare network, affiliated with a major university in Northern California, is seeking a medical oncologist to join a well-established outpatient practice. Th ...
Network Administrator - Sacramento, United States - Perfict Global, Inc.
Description
About Us:
Perfict Global is a leading IT consulting services provider focused on providing innovative and successful business workforce solutions to Fortune 500 companies.
Our trained and experienced professionals constantly strive to bring together the best technologies available to manage client's complex business and technology, participate in implementation activities and collaborate in new ways to meet client needs.
We provide excellent benefits such as Medical, Dental, Vision ++ a fun company to workJob description:
Under general supervision of the IT Director, this position is responsible for Voice Services (Contact Center) systems infrastructure to maintain a reliable and predictable service that supports the needs of client internal and external facing contact centers.
This role will also provide expert technical consultative and collaborative services to a broad audience including the clinical applications team, Clinical operations leaders, and ancillary IT Operations leaders.
The position is responsible for complex technical and architecture assignments that are small to significantly sized, and that require independence, decision making, project management, and advanced technical judgment levels.
Analysis of situations and data requires an in-depth evaluation of various technical and organizational factors.
Incumbent will exercise judgment within broadly defined practices and policies in selecting methods, techniques, and evaluation criterion for obtaining results.
REPORTING RELATIONSHIPS
The subject matter expert reports directly to the IT Director
Voice Services, Workplace and Network Services, but may have a matrixed reporting relationship to other Voice Services Managers and Directors.
Act as a subject matter expert (Voice Engineer) to provide expert level guidance for system implementations, troubleshooting, operational support, preventative maintenance, and downtime procedures.
Provide Expert technical consultation and guidance to other Voice Services team members and mentor staff to develop required skills for supporting an enterprise contact center environment.
Develop, support, and maintain systems documentation and procedures as needed and provide training to other IT staff and user clients as appropriate.
Assign, plan, manage and complete tasks with minimal supervision and coordinate multiple assignments concurrently.
Perform daily system monitoring including ensuring that automatic data collection is functioning correctly, reviewing logs for hardware and software.
Support new project development, including systems analysis, planning and preparation, coding/scripting, testing and implementation and client coordination as needed.
OTHER FUNCTIONS AND RESPONSIBILITIES
Articulate in both verbal and written forms.
Must be skilled in translating complex technical concepts into terms that can be understood by business leaders.
Ability to assess industry best practices and reference models to innovatively create and maintain voice service availability and consistent delivery.
Maintain solid communications skills and develop working relationships with other IT staff, other members of Healthcare departments, outside resources such as vendors and technical representatives and their affiliates.
Follows safety procedures, operates equipment, and performs job related duties in a safe manner which prevents accidents from occurring.
Demonstrates commitment to quality through continuous organizational improvement.
REQUIRED QUALIFICATIONS
8+ years of Cisco Unified Contact Center, Cisco Unity and Unity Connection, And other Contact center related products in a contact center support role
Proven experience supporting WebEx Contact Center, Cisco Unified Communications components including Jabber/Presence.
Experience with collaboration technologies and 3
rd
party call center applications such as Microsoft
O365, Teams Voice, Calabrio call recording software and other peripheral call center applications .
Expert at troubleshooting, including a tenacious ability to research, analyze and resolve a variety of hardware and software problems.
Intermediate Cisco routing and switching / data networking skills: routers and switches, MPLS, BGP, EIGRP and other protocols.
Proven experience with QoS, SIP, and VOIP best practices in a call center environment.
Strong understanding and working knowledge or network and voice infrastructures: LAN, WAN, routers, switches, firewalls, trunking, PSTN, PRI, TDM, POTS, and local exchange carriers.
Strong problem solving and analytic skills; able to use knowledge of systems to identify source of problem quickly.
Must be able to communicate well both verbally and in writing, as well as be able to follow both verbal and written instructions.
The person in this position must be able to work with all levels of staff and work independently with minimum supervision.
Working knowledge of information security best practices and demonstrated commitment to information security.PREFERRED QUALIFICATION
A Bachelor's Degree in computer science or information technology fields of study; or an equivalent combination of education and applicable professional work experience.
Experience working in a healthcare environment.
Experience working in a contact center environment.
Working knowledge of Service Now Software.
REQUIRED LICENSES/CERTIFICATIONS
ITIL v3 Foundations
CCIE or CCNP Collaboration Preferred
VMware VCP Preferred
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Network Administrator professionals in Sacramento
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Bee's Burts
Program Support Representative - State of CA