Gis Scheduler - Sacramento, United States - R&D Transportation Services Inc.

R&D Transportation Services Inc.

Verified Company

Sacramento, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

JOB TITLE:
GIS Scheduler

DEPARTMENT:
Transportation Planning Department

REPORTS TO:
Branch Manager

FLSA STATUS:
Non-exempt, Full Time,

LOCATION:
Sacramento, CA

SCHEDULE:
Monday - Friday 8:00 a.m. - 5:00 p.m.

WAGE SCALE:
$ $25.00

COMPANY
Since 1991, R&D Transportation Services, Inc.

(R&D) has successfully worked with California Regional Centers and School Districts to deliver a comprehensive brokerage model that consists of Scheduling, Billing and Contract Administration, Customer Service Center, and Quality Assurance for Field Operations.

Although not a direct transportation service provider, R&D coordinates with vendors to ensure that they operate safe, reliable, and efficient transportation services for people with developmental and physical disabilities.

SUMMARY

Essential duties include, but are not limited to the following:

Scheduling/Transportation Service Coordination

Use Computerized Routing & Planning GIS Software, to schedule passenger routes in accordance with service requirements for respective projects,
Maintain updated participant records in GIS database and use Excel spreadsheets and provide monthly reports to the manager by assigned deadlines,
Maintain participant record to reflect the appropriate Purchase of Service (POS) for transportation and/or bus passes,
Generate and maintain digital files in company network for all transportation access plans,
Collaborate extensively with contracted transportation vendors regarding regular changes, additions, cancellations, service expectations, etc.,
Understand customer expectations, special needs population, and vendor service requirements,
Maintain a comprehensive and accurate database of program schedules by area, vendor vehicle configurations and rider files related to special needs requirements,
Collaborate and proactively communicate across departments regarding pertinent items, their region, and/or service changes,

Transportation Assessments/Travel Training Coordination

Review information from regional center social worker to evaluate transportation needs related to functional mobility and/or cognitive challenges,
Develop an individualized trip plan that supports the travel goals and objectives of the individual to their place of work, school, or day program,
Research community transportation resources and maintain/update public transit resource database,
Maintain accurate student records and generate monthly reports within deadline,
Generate and maintain digital files in company network for all transportation assessments and travel training participants,
Develop and maintain positive working relationships with local public transit agencies as needed.

Reporting / Special Projects

Analyze cost of proposed additions/changes to existing transportation systems,
Review accuracy of billing reports, statistical information and compliance for vendor contracts and project budgets. Conduct complex planning, implementation, funding, and analytical projects. Apply, develop and evaluate analytical and quantitative statistical tools,
Evaluate costs, benefits, and risks of alternative vendor selections,
Prepare comprehensive reports, correspondence, and presentations.

Building Partnerships with Customers

Build and maintain positive working relationships with regional center case management team, day programs, and service providers. Resolve and respond to customer needs in a timely manner.
Other related duties may be assigned.

Requirements:

Essential knowledge and abilities:

Knowledge of theories, principles, practices of passenger transportation planning in the area of ADA,
Understanding of applicable local, state, and federal laws, rules, and regulations; governing transportation policy,
Passenger transit system safety culture, operations, and scheduling,
Organization and processes of local, regional, and state government, including legislative regulations,
Financial, analytical, statistical, and mathematical methods and procedures,
Understanding of public transportation service options in designated service area,
Excellent problem solving, time management, and critical thinking skills,
Experience with GIS routing and planning systems,
Attention to detail and ability to identify errors or inconsistencies,
Interpret a variety of instructions furnished in written, oral, diagram, or schedule form,
Ability to respond effectively to the most sensitive inquiries or complaints,
Excellent numeracy skills and ability to interpret or generate bar graphs or data charts,
Excellent verbal and written communication and customer service skills,
Ability to think and act independently,
Conduct comprehensive studies and analyses,
Establish and implement relevant policies and procedures.