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    Senior Sales Engineer - San Diego, United States - Trigenx

    Trigenx
    Trigenx San Diego, United States

    2 weeks ago

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    Description

    Join Our Team as a Sales Engineer!

    We are currently looking for a Sales Engineer to join our corporate team. In this role, you'll play a crucial part in ensuring our prospects and customers have a top-notch experience. Our team is like a group of superheroes, stepping in to solve tough challenges no one else can handle.

    RESPONSIBILITIES

    • Work closely with Sales and Customer Success teams to become the ultimate product expert.
    • Thoroughly understand every aspect of our platform to effectively communicate its technology to users of all kinds.
    • Act as a trusted advisor to prospects and customers, ensuring they fully grasp the business value of our technology.
    • Support prospects and customers with Business Assessments like POCs and Pilots.
    • Create valuable content demonstrating how customers can best utilize our product for specific needs.
    • Address complex business and technical requirements in a clear, simple manner.
    • Assist in handling RFPs and questionnaires throughout sales processes.
    • Collaborate across departments (Sales, Customer Success, Support, Product Management, Engineering) to overcome obstacles and close deals efficiently.
    • Contribute reusable resources to the Sales Engineering team and the entire company.
    • Work closely with Product Marketing, Product Management, and Engineering to provide customer feedback that can shape our product roadmap and GTM strategies.

    QUALIFICATIONS

    • 4-6 years of customer-facing experience in sales engineering (pre-sales) or a relevant customer-facing role.
    • Knowledge of sales technology such as CRMs, cloud architecture, or telephony/web conferencing systems.
    • Experience with data flows, AI/ML concepts, analytics, APIs, JSON, or webhooks.
    • Understanding of security and privacy in relation to SaaS systems.
    • Familiarity with GTM sales teams and processes.
    • Outstanding verbal and written communication abilities.
    • Strong interpersonal skills and a great team player.
    • Passion for technology and a knack for creative problem-solving.
    • Ability to simplify complex ideas effectively.
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