- Supporting and assisting Onboarding Managers with the technical aspects of new customer onboarding. This process includes creating, developing and implementing solutions that were identified during the Pre-Sales process.
- Collaborating with Sales teams to outline the on-boarding process based on client presentations, proposals, product demonstrations, and security reviews.
- Performing a variety of technical tasks required to complete the on-boarding process and establish the customer in a productive, robust and profitable state. This process should include remediation tasks to reduce bottlenecks for subsequent iterations.
- Listening carefully to customers to provide market feedback to the Product team and help prioritize functionality needed to drive product adoption.
- Developing a deep understanding of our product capabilities, integrations, configurations, messaging, partner ecosystem, and competitive landscape.
- Ongoing support of customer integrations.
- Cultivating an environment of teamwork, openness, creativity, and continuous improvement.
- Contributing to the technical enablement of our Customer Success Managers (one-off training, knowledge sharing and other types of education).
- 3+ years of experience in an engineering support role.
- 1+ years of experience as a Sales Engineer / Solutions Consultant / Solutions Engineer (pre-sale or post-sale).
- You have a strong working knowledge of HTML, CSS, and JavaScript and are comfortable explaining technical concepts like APIs, webhooks, OAuth, and cookie compliance.
- You have experience with PHP application support.
- You are willing and able to, both, give and receive constructive feedback.
- You are creative, technical, and naturally persuasive.
- You are OK with juggling lots of priorities and can synthesize multiple perspectives to get the most important things done.
- You are detail-oriented and organized.
- You love listening to customers, discussing strategy with colleagues, but also diving into the weeds and building things that may not exist.
- Ability to clearly articulate design and implementation choices.
- Ability to use a wide variety of open source technologies and tools.
- Comfort with collaboration, open communication and reaching across functional borders.
- U.S. Citizen or Permanent Resident status required.
- Visa Sponsorship not available.
- Gain a solid understanding of the Zego architecture and technology stack.
- Understand the tools and processes in place for the delivery of our software.
- Master the Payments platform and understand how to properly demonstrate the relevant modules to various users based on their use case(s).
- Have full command of the Zego internal ecosystem and be able to collaborate cross-functionally to provide the best-in-class experience.
- Grow into an integral part of our Technical Operations team by helping customers meet technical and security-related requirements.
- Gain the ability to share best practices for technical success and adoption (how to deploy, how to integrate, etc.) to drive customer adoption and usage.
- Work with customers to understand and validate technical requirements (Security evaluation, Single Sign-On configuration, Platform Integrations, API customization).
- Make product and process improvement recommendations to your manager, team, and, cross-functionally, to Product and Customer Success organizations.
- Be a source of expertise for the Customer Success and Support teams.
- Drive complex onboarding and customer implementations stages, from early sales through product launch, within a fast-paced environment.
- Master conversational sales and marketing practices and terminology.
- Bring your thoughts, strategies, and ideas to the team to advance our creative culture and vision for the future.
-
Integration Engineer, Post Sales
3 weeks ago
Zego San Diego, United StatesAbout the role: · As an Integration Engineer, you'll be an integral part of our Technical Operations team, primarily working with Engineering, Sales, and Support to ensure technical fit and create innovative solutions for our customers. The Technical Operations team is responsi ...
-
Premier Martial Arts Defunct San Diego, United StatesPremier Martial Arts · has been in business for more than 20 years, and since our founding in 1998 we have helped thousands of students of all ages realize their full potential. Premier Martial Arts delivers a best-in-class martial arts experience that helps our students develop ...
-
Blue Moon Estate Sales San Diego, United StatesEstate Sale Associates · At · Blue Moon Estate Sales · we pride ourselves in having the most friendly and helpful estate liquidators in the business. We search for individuals who are passionate about helping others and who want to share their passion with others. We are seeki ...
-
Servpro Industries Inc San Diego, United StatesPrimary Role: · New Business Development & Customer Retention · Reporting to: · Sales Manager · Our perfect candidate is someone who is outgoing and friendly with excellent interpersonal skills. Someone who truly cares and believes in helping others, and who can find common gr ...
-
CSL San Diego, United StatesThe Opportunity: · Join our team to develop the CSL Seqirus influenza portfolio for both public and private books of business within a regional geography at Integrated Delivery Networks, Public Health accounts, and other select healthcare sites of care where opportunities for in ...
-
Contracts Clerk
2 days ago
Mossy Automotive Group San Diego, United States Full timeThe Contracts Clerk is responsible for receiving, processing, verifying, and distributing deal paperwork from stores; the posting and reconciling store accounting. · Previous Automotive Accounting experience in a fast-pace Automotive Business Office environment preferred. · Emp ...
-
Sales Coordinator
16 hours ago
Montage International San Diego, United States Full timeLive Your Passion. Add Your Magic. · At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If ...
-
Inside Sales Rep
3 weeks ago
Ultimate Staffing San Diego, United StatesInside Sales Representative · Location: 4S Ranch, CA 92127 · Training Hours: Mon - Fri 7:30am - 4pm · Post Training Hours: 7:00am - 330pm · Pay: $20/hr to start, position is eligible for commission, once you go permanent your base pay will drop to $19/hr, as your commissions shou ...
-
district sales representative, ca state lottery
3 weeks ago
State of California San Diego County, United StatesJob Posting: District Sales Representative - Permanent Intermittent · CA State Lottery · JC District Sales Representative - Permanent Intermittent · DISTRICT SALES REPRESENTATIVE, CA STATE LOTTERY $4, $5,711.00 per Month · Final Filing Date: 6/4/2024 · Application Methods: ...
-
Head Universal Banker- La Jolla Downtown Branch
3 weeks ago
Citigroup Inc San Diego, United StatesThe Head Universal Banker is responsible for providing exceptional service delivery to our internal and external customers in coordination with the Branch team. The overall objective is to effectively execute all service transactions (e.g. deposits, payments, address changes, rep ...
-
Sales Manager
3 weeks ago
Touchlight San Diego, United StatesAbout Us · Do you want to work with a team that is changing science and enabling the next generation of genetic medicines? · The stellar growth in cell and gene therapy has accelerated the need for a better quality, faster and more robust DNA manufacturing technology. · Touchli ...
-
Optimum Support Associate
2 weeks ago
Neiman Marcus Group San Diego, United States Full timeOptimum Support Associate - San Diego-() Description Neiman Marcus Group is a relationship business that leads with love in everything we dofor our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap fo ...
-
Marine Recruiter
1 day ago
NSC San Diego, United StatesResponsible for recruitment and placement of highly skilled marine professionals across various roles within the maritime industry · Key Responsibilities · Interacts with customers via telephone, email, online chat, or in person to provide support and information on services. · ...
-
Field Application Scientist, North America
4 weeks ago
Mason Harding San Diego, United StatesRole: Field Application Scientist, North America · Territory: North America, mainly California and New England (remote base in CA) · For our east and west coast FAS connections – Mason Harding is searching for a newly created Field Application Scientist for a novel player in the ...
-
Financial Advisor
4 weeks ago
Priority Financial Group San Diego, United StatesRole: · Priority Financial Group is seeking a high quality, driven, and energetic Financial Advisor to work with one of our top credit union partners. The role of the Financial Advisor is to enhance member and client relationships by providing holistic, planning advice through th ...
-
Commercial Lines Insurance Producer
3 days ago
Goodwin Recruiting San Diego, United StatesTo Apply for this Job Click Here · Our client, a successful specialized insurance agency is looking to add a Producer to its growing organization. · PRODUCER RESPONSIBILITIES: · Develop new sales from a variety of prospecting techniques · Provide outstanding customer service to e ...
-
Employee Benefits Producer
1 week ago
Goodwin Recruiting San Diego, United StatesTo Apply for this Job Click Here · Our client, a successful specialized insurance agency is looking to add a Producer to its growing organization. · PRODUCER RESPONSIBILITIES: · Develop new sales from a variety of prospecting techniques · Provide outstanding customer service to e ...
-
Sales Coordinator
3 weeks ago
OUTFRONT Media San Diego, United States Full timeAbout OUTFRONT We are one of North America's most innovative media companies. We leverage the power of creative excellence, unbeatable locations and smart audience data to change the game for advertisers. Our purpose as a company is to help people, places and businesses grow str ...
-
Sales and Service Coordinator
2 days ago
Sephora San Diego, United States Full timeSupporting Sales and Service Initiatives: Support all aspects of sales and service initiatives, ensuring an exceptional shopping experience. · Coordinating Paid Services, Events, and Classes: Coordinate paid services, events, and classes. · Implementing Loyalty Programs: Support ...
-
Event Specialist
1 week ago
Ultimate Staffing San Diego, United StatesEvent Specialist needed for 6+ month temporary assignment. · Monday-Friday 7:30am-4:30pm · Onsite · Long term temporary · Pay $24.00-$26.00 per hour · In this role you will assist in the design and production of planned marketing programs which may also include other conference ...
Integration Engineer, Post Sales - San Diego, United States - Zego
Description
About the role:As an Integration Engineer, you'll be an integral part of our Technical Operations team, primarily working with Engineering, Sales, and Support to ensure technical fit and create innovative solutions for our customers. The Technical Operations team is responsible for building a deep understanding of customers' business problems, technical requirements and success criteriaempowering customers to solve complex business needs. Additionally, you'll be leading the technical discussion with key players, internal and external, to reduce technical friction and improve the efficiency of customer on-boarding, partnering closely with our Account Management and Support Engineering teams to ultimately improve the overall on-boarding experience.
Your attention to detail, focused on the customer needs, will drive rapid customer onboarding completion and adoption. This will ultimately improve retention and overall success while helping to collect customer references, case studies, and product feedback.
What you'll do here:
About you:
Integration Engineer, Post Sales professionals in San Diego
-
Galina Semenova
Personal/Executive Assistant
-
Audrey Radi
Business and IT Manager - Asia Pacific Focus
-
Raghav Arora
Full stack developer
-
Shawn Cvetezar
Mechanical Engineer | Design/Product Development
-
Shuchita Gupta
QA Tester
-
Alex Bellina
Junior Software Engineer