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    Office Support - Cincinnati, OH, United States - Learning Grove

    Learning Grove
    Learning Grove Cincinnati, OH, United States

    4 days ago

    Default job background
    Full time
    Description
    Provides great customer service to anyone calling or visiting the organization. Acts as administrative support for Direct Services.


    Primary Responsibilities:
    Reception
    Answer phones and greet guests
    Provide impeccable customer service to all visitors and anyone calling the organization
    Stay up-to-date on company events and happenings to best answer questions from colleagues and guests
    Sort mail and receive packages
    Maintain a clean and welcoming reception area

    Administrative
    Performs general support activities as needed including but not limited to creating mailings, updating excel files, and filing paperwork
    Researches information as needed.
    Contributes to organization projects as assigned.

    Internal and External Collaboration
    ~ Develops productive relationships with staff on site and at other locations

    Other duties as assigned

    Minimum Education, Experience and

    Other Skill Requirements:
    This position requires at least three years of experience in a customer service role. HS diploma required. Associate's Degree preferred. Proficiency in Microsoft applications including Excel and Word required. Minimum 50 wpm typing skill required. Must possess minimum technical skills including familiarity with Microsoft Windows and ability to use standard Microsoft Office applications. Ability to multi-task with attention to detail in a fast-paced environment is essential.


    Physical demands:

    The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is regularly required to :

    Regularly required to sit, stand, walk, bend and lift objects of up to 20 pounds.
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