Jobs
>
Cincinnati

    Field Service Technician- Health Care - Cincinnati, United States - Encore Technologies

    Show more Collapse job
    Default job background
    Technology / Internet
    Description

    Field Service Technician

    • Onsite in Cincinnati OH
    • MUST have reliable transportation
    • Work schedule is Monday-Friday 7:30 am- 4:00 pm ET

    Minimum Knowledge, Skills and Abilities Required:

    • Associate's degree and/or 2+ years equivalent work experience in the technology support field.
    • Experience with hands-on and remote technology hardware support, including hardware repair and replacement desired.
    • Ability to travel locally to various worksites required.
    • Skilled at providing excellent customer service interactions in addition to technical support.
    • Any experience with Apple hardware, including Apple Device Support certifications, a major plus.
    • CompTIA A+ and/or HDI Desktop Advanced Support Technician certifications highly desirable.

    Core Function:

    The Field Service Technician plays a significant role in Encore Technologies' Workspace

    Services Onsite IT offering. Field Service Technicians provide a combination of local,

    hands-on support as well as remote support for clients with a dispersed user base. This support is focused on IT hardware and software across Windows and Apple/MacOS ecosystems. Field Service Technicians also execute IT hardware lifecycle activities including imaging, deployment, retrieval, repair, and more. This role works in varied environments and may require local vehicle travel from one worksite to another on a frequent basis.

    Essential Duties & Responsibilities:

    The duties listed below are intended only as illustrations of the various types of work that may

    be performed. The omission of specific statements of duties does not exclude them from the

    position if the work is similar, related or logical to this position.

    • Provide exceptional customer service to our clients/customers.
    • Complete project- and/or ticket-based work that is assigned on a regular basis.
    • Troubleshoot, diagnose, and resolve technology issues including those related to application, I/O, hardware, and more.
    • Collaborate with teammates and client points-of-contact to ensure work is done effectively and efficiently.
    • Perform hardware lifecycle activities including imaging, deployment, maintenance, retrieval, repair, and disposal as appropriate.
    • Work with users across a wide variety of environments including office space, manufacturing facilities, and remote work locations, with minimal impact to quality of service delivered.
    • Participate in training to grow and improve skill set.
    • Interact and liaise with internal leadership on escalations and service improvement objectives.
    • Work with frequent minimal supervision in a productive and professional manner.

    Physical and Mental Demands:

    The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable

    accommodations may be made to enable individuals with disabilities to perform the essential

    functions.

    Physical Demands

    While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multimedia; use hands to handle, feel or operate standard office equipment; and reach with hands and arms. Some ability to handle fine/delicate parts or hardware may be

    required. Employees are frequently required to walk, stand and move about to accomplish

    tasks, particularly for long distances or moving from one work site to another. Must have the

    ability to ascend and descend stairs. Specific vision abilities required by this job include close

    vision and the ability to adjust focus. Employees must be able to lift up to 50 LBS.

    Mental Demands

    While performing the duties of this class, employees are regularly required to effectively use

    written and oral communication skills; read and interpret data, information and documents.

    analyze and solve problems; use math and mathematical reasoning; learn and apply new skills

    and information; perform highly detailed work on multiple, concurrent tasks; and interact with

    colleagues, Clients and Vendors. Employees must maintain composure in a fast paced, high

    quality environment where personal and team accountabilities are the defining factors.

    General Office Environment

    Work varies greatly in nature, with extended periods of both mobile and sedentary work, and

    may require standing and walking for up to 55% of the time. Work is generally performed within an office environment, with standard office equipment available.

    Encore Talent Solutions is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.


    We have other current jobs related to this field that you can find below

  • Dupont Surgery Center

    RN- Health Care

    42 minutes ago


    Dupont Surgery Center Kentucky, United States Full time

    NO CALL, NO WEEKENDS, NO HOLIDAYS & COMPETITIVE WAGES in a friendly work environment · The Operating Room Registered Nurse, under the supervision of the Charge Nurse and the Clinical Director, is responsible for providing peri-operative patient care in accordance with sound nursi ...


  • Cincinnati Children's Hospital Medical Center Cincinnati, United States

    Behavioral Health Care Coordination Specialist (No client transporting required) · Monday - Friday day shift hours · Must have reliable transportation to meet clients at their specific locations. · Expected Starting Salary Range: · REPRESENTATIVE RESPONSIBILITIES · The BH Care C ...


  • Optum Cincinnati, United States

    Optum Home & Community Care, part of the UnitedHealth Group family of businesses, is creating something new in health care. We are uniting industry-leading solutions to build an integrated care model that holistically addresses an individual's physical, mental and social needs - ...


  • Stay Well Home Health Cincinnati, United States

    Job Description · Job DescriptionSalary: $60 to $90 per visit · Stay Well Home Health is a locally owned and operated full-service home health care agency specializing in nursing and rehabilitation. We service clients in Hamilton, Butler, Clermont, and Warren counties. We are se ...


  • UC Health Cincinnati, United States

    UC Health is hiring a part-time 20 hours/week Health Unit Coordinator (HUC) for the 2nd shift (3:00pm11:30pm-3 days worked one week and 2 days worked the next week) to support the Burns Special Care unit at UC Medical Center. · At UC Health, we're proud to have the best and brigh ...


  • Heart2Heart HHC Inc. Cincinnati, United States

    Job Description · Job DescriptionBenefits/PerksFlexible Scheduling · Competitive Compensation · Career Advancement · Job SummaryWe are seeking experienced home health care professionals/Certified Nursing Assistants (CNA) to join our team. In this position, you will assist patien ...


  • Bon Secours Mercy Health Cincinnati, United States

    Job Description: · Mercy Health is seeking a Physician to join Mercy Urgent Care-Cincinnati, Ohio · Location: Fairfield Jungle Jims Dixie Hwy, Fairfield, OH · Flexible schedule is offered · Benefit Components include: · Comprehensive package of Health, Dental, Vision, HSA, FSA, ...


  • Carespring Health Care Management Cincinnati, United States

    We need Full-Time, Part-Time, and PRN Licensed Practical Nurses (LPNs) on Day and Night Shifts to join our team at Eastgatespring Skilled Nursing & Rehabilitation Care in Cincinnati, OH. · $26 to $30 Per Hour + $1 Per Hour for Nights & Evenings · Shift Pickup Bonus & Daily Pay · ...

  • Amaramedical Health Care Services

    Home Health Aide

    2 weeks ago


    Amaramedical Health Care Services Cincinnati, United States

    At Amaramedical we provide in-home care for the disabled and seniors in the Hamilton County and Southeastern Indiana areas. · We are now hiring HHAs. There are full-time and part-time positions available. Caregivers, Home Health Aides, CNAs, and STNAs are encouraged to apply · ...


  • Carespring Health Care Management Cincinnati, United States

    $14.50-$19 Per Hour · State Tested Nursing Assistants (STNAs) are the foundation of great nursing care. Today's Nursing Assistants are tomorrow's LPNs and RNs. · Indianspring can help you start your healthcare career today · We have immediate openings for STNAs on Day & Night Shi ...

  • Wellspring Health Care Center

    Care Associate

    10 hours ago


    Wellspring Health Care Center Cincinnati, United States Part time

    Job DescriptionProvide kind, caring, and consistent companionship and support to residents. · Provide assistance, encouragement, and restorative interventions, as needed, for Memory Care residents to be as independent as possible in their activities of daily living including but ...


  • Supplemental Health Care Cincinnati, OH, United States

    Supplemental Health Care is seeking a travel Radiology Technologist for a travel job in Cincinnati, Ohio. · Job Description & Requirements · Specialty: Radiology Technologist · Discipline: Allied Health Professional · Start Date: ASAP · Duration: 13 weeks · Employment Type: Trave ...


  • Carespring Health Care Management Cincinnati, United States

    We need Registered Nurses (RNs) on Day and Night Shifts to join our team at Eastgatespring Skilled Nursing & Rehabilitation Care in Cincinnati, OH. · $32 to $38 Per Hour · You'll Be Responsible For: · RN Nursing care, such as IV therapy, treatments, med administration, and other ...

  • Supplemental Health Care

    Travel Nurse RN

    1 week ago


    Supplemental Health Care Cincinnati, OH, United States

    Supplemental Health Care is seeking a travel nurse RN CVICU for a travel nursing job in Cincinnati, Ohio. · Job Description & Requirements · Specialty: CVICU · Discipline: RN · Start Date: ASAP · Duration: 13 weeks · Employment Type: Travel · Job Description: · Supplemental Healt ...


  • Option Care Health Cincinnati, United States

    Extraordinary Careers. Endless Possibilities. · With the nation's largest home infusion provider, there is no limit to the growth of your career. · Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With ov ...


  • Supplemental Health Care Cincinnati, OH, United States

    Supplemental Health Care is seeking a travel CT Technologist for a travel job in Cincinnati, Ohio. · Job Description & Requirements · Specialty: CT Technologist · Discipline: Allied Health Professional · Start Date: ASAP · Duration: 13 weeks · Employment Type: Travel · Job Descri ...


  • Madeira Health Care Center Cincinnati, OH, United States Full time

    Night Shift Nurse 7p - 7a - Skilled/Rehab Unit up to $30 / hour · Evening Shift Nurse 3p - 11p - Skilled/Rehab Unit up to $30 / hour · Transportation Options provided by employer to be discussed · General Description · The primary purpose of this position is to supervise the d ...


  • Supplemental Health Care Cincinnati, OH, United States

    Supplemental Health Care is seeking a travel Registered Respiratory Therapist for a travel job in Cincinnati, Ohio. · Job Description & Requirements · Specialty: Registered Respiratory Therapist · Discipline: Allied Health Professional · Start Date: ASAP · Duration: 13 weeks · Em ...


  • Supplemental Health Care Cincinnati, OH, United States

    Supplemental Health Care is seeking a travel nurse Correctional for a travel nursing job in Cincinnati, Ohio. · Job Description & Requirements · Specialty: Correctional · Discipline: RN · Start Date: ASAP · Duration: 13 weeks · Employment Type: Travel · Job Description: · Supplem ...


  • Supplemental Health Care Cincinnati, OH, United States

    Supplemental Health Care is seeking a travel Registered Respiratory Therapist for a travel job in Cincinnati, Ohio. · Registered Respiratory Therapist · Discipline: Allied Health Professional · Start Date: ASAP · Employment Type: Travel · Supplemental Health Care is working ...