Jobs
>
Cincinnati

    Senior Office Support Representative - Cincinnati, United States - Great American Insurance Group

    Great American Insurance Group
    Great American Insurance Group Cincinnati, United States

    1 week ago

    Default job background
    Full time
    Description

    Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

    At Great American, we value diversity and recognize the benefits gained when people from different cultures, backgrounds and experiences work collaboratively to achieve business results. We are intentionally focused on fostering an inclusive culture and know valuing diversity is an essential leadership quality. Our goal is to create a workplace where all employees feel included, empowered and enabled to perform at their best.

    Business Support Services helps with all your mail, printing, assembly, and physical records retention needs.

    We are currently seeking an Senior Office Support Representative to join our corporate headquarters in downtown Cincinnati, OH.

    Benefits Include:

  • Competitive pay rates
  • Medical, dental, and vision plans
  • Excellent 401(k) plan
  • 19 days of paid time off accrued, plus 8 paid holidays per year.
  • Employee wellness programs and more

    • Essential Job Functions and Responsibilities

  • Performs a variety of complex clerical support duties within a functional group or team. Tasks may include one or more of the following:Filing: Maintains classified or indexed records arranged in an established system. May participate in developing new filing methods/systems. Inserts, removes and notes disposition of materials. May search and investigate information contained in files. May insert additional data, prepare routine reports, and provide written information on request.Clerk: Performs functions such as photocopying, compiling records, filing, tabulating, posting information and distributing mail. Maintains records, forms, verifies information and resolves more complex problems. May assist in the purchase of office supplies and facility security functions (keys, badges, etc.). May answer and/or screen incoming calls.Printing: Completes assignments of higher technical complexity ranging from single and multicolor forms, promotional materials, bulletins, manuals and other printed material including documents requiring merge of covers, text, indexes and related items. Performs necessary equipment set-up and preparatory work. Operates bindery equipment such as folder, cutter, perforator, punches, collator, drill, stapler, padder, etc.Document Assembly: Assembles, packages and/or distributes complex policy forms, endorsements, marketing and promotional materials, special forms and output reports to customers (field personnel, agents, insureds, etc.). Performs quality control on products, identifies rejects and returns to appropriate initiating offices, recording rejected materials. Operates basic bindery equipment including perforator, punches and stapler.Imaging-Scanning: For more complex customer accounts, scans documents of all types, performing quality control and assuring legibility of all images. Applies automated and/or manual index values at time of scanning. May learn to index scanned and faxed documents for specified customers. Determines priority of work based on customer service level agreements. Performs equipment set-up and maintenance. As needed, may prepare documents for scanning. May prepare documents for offsite storage.Mailing: Prepares incoming mail for distribution and processes outgoing mail. Distributes and collects mail, determines and affixes appropriate postage. Maintains records on postage, registered mail and packages. Operates mailroom equipment including postage machine, sorter, inserter, etc. Maintains knowledge of the rules, regulations and procedures of the various mail and package systems/vendors throughout the nation.Data Entry: Inputs lists, records or other data points into an electronic format. Audits records/input for quality, accuracy and maintainability.Supply: Orders, receives, stores and issues supplies (stationery, office supplies, marketing materials etc.). Maintains established inventory levels by checking shelves and prepares purchase orders or notifies supervisor at established reorder points. Stocks deliveries and checks that deliveries conform to purchase orders (quality and quantity).Receptionist: Greets and directs vendors, customers and other visitors and may arrange for escorts. Answers, routes and screens incoming calls.Business Phones: Maintains organization knowledge to answer organization-wide toll-free and direct phone lines. Verifies and explores caller's need to "warm" transfer to appropriate department. Intakes caller information to research and later return and forward the caller to the appropriate department or individual employee. Accesses various business-related computer systems to assist in getting callers to the appropriate party. May monitors email boxes for response or forward.Word Processing: Prepares complex documents from various sources of written or dictated input which may include page layouts and charts. Enters corrections, revisions and proofreads output for accuracy and completeness.
  • Complies with appropriate company and/or regulatory guidelines (i.e., handling of checks, titles, other negotiable items, etc.).
  • Applies knowledge of department operations, policies and procedures and utilizes general understanding of the business and organization.
  • May provide guidance and assistance to lower level positions.
  • Performs other duties as assigned.

    • Job Requirements

    Education: High school diploma or equivalent

    Experience: Generally, 4 to 5 years of related experience: Certification in area of expertise may be required.

  • Additional Job DescriptionAdditional Job DescriptionScope of Job: Performs work under limited supervision. Demonstrates technical knowledge with a variety of the field's concepts. Demonstrates proficiency with various business systems/applications (word processing, spreadsheets, database, etc.) and equipment used to perform job functions. Relies on experience and judgment to plan and accomplish goals. Physical RequirementsEssential job functions must be performed onsite.Requires continuous and prolonged walking and standing.Requires frequent lifting, carrying, pushing and pulling of objects up to 50 lbs.Requires frequent climbing, bending, twisting, stooping, kneeling and crawling.Requires overhead reaching and grabbing.Requires regular and predictable attendance.Requires ability to conduct visual inspections.Requires work outdoors, in inclement weather conditions.May require ability to operate a motor vehicle.

    • Business Unit:

    AFG Business Support Services

    Benefits:

    We offer competitive healthcare, retirement, and paid time off benefits for full-time and part-time benefit eligible employees.

  • Nucor Harris Rebar

    Sales Support Representative

    2 weeks ago

    Nucor Harris Rebar Cincinnati, United States

    Nucor is North America's largest recycler and most diversified steel and steel products company. Since 1969, we've led the industry in developing innovative technologies for recycling scrap into high-quality steels that are all around us, from bridges and buildings to cars and ap ...

  • Ferguson Enterprises

    Sales Support Representative

    3 weeks ago

    Ferguson Enterprises Cincinnati, United States

    Job Posting: · Ferguson is North America's leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets. Spanning 34,000 suppliers and more than one million customers, we deliver local expertise, ...

  • Great American Insurance Group (DBA)

    Office Support Representative

    3 weeks ago

    Great American Insurance Group (DBA) Cincinnati, United States

    Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expe ...

  • Labcorp

    Customer Service Support Representative

    4 days ago

    Labcorp Cincinnati, United States Full time

    LabCorp is seeking a Customer Service Support Representative to join our team in Cincinnati, OH. This position will work with physician offices, hospital laboratories, patients and internal customers to ensure that all client needs are addressed accurately and efficiently. The Cu ...

  • Miller's Textile Services, Inc

    Route Driver Support Service Representative

    3 weeks ago

    Miller's Textile Services, Inc Cincinnati, United States

    Job Description · Job DescriptionMiller's Textile Services is currently hiring for a Support Service Representative to join our Cincinnati depot location. The Support Service Representative is responsible for covering special deliveries and installations, as well as service deliv ...

  • Fidelity Investments

    NOW HIRING Customer Support Representative

    10 hours ago

    Fidelity Investments Covington, KY, United States

    Are you ready to Launch into a career at Fidelity? · If so, please consider joining our customer service team in Covington, KY. This role requires a consistent balance of remote and on-site participation in our Covington office. Along with the Fidelity benefits and support we pr ...

  • Fidelity Investments

    NOW HIRING Customer Support Representative

    1 week ago

    Fidelity Investments Covington, KY, United States

    Are you ready to Launch into a career at Fidelity? · If so, please consider joining our customer service team in Covington, KY. This role requires a consistent balance of remote and on-site participation in our Covington office. Along with the Fidelity benefits and support we pr ...

  • SYSCO

    Maintenance Utility Worker Technician

    2 weeks ago

    SYSCO Cincinnati, United States Full time

    Company: · US0019 Sysco Cincinnati, LLCZip Code: · 45241Minimum Years of Experience: · 0-1 YearsEmployment Type: · Full TimeTravel Percentage: · 0Compensation Range: · $ $21.97The compensation range provided is in compliance with state specific laws. Factors that may be used to ...

  • MRG Exams

    Independent Medical Evaluators

    2 weeks ago

    MRG Exams Cincinnati, United States Full time

    Job Title: Independent Medical Evaluators - Occupational Medicine, Physical Medicine & Rehab, Orthopedists, Psychologists, Psychiatrists. · Location: Ohio (Southern Ohio Preferred) · Company Overview: · MRG Exams is a leading provider of Independent Medical Evaluations (IME) and ...

  • Soho Studio LLC

    Representative, Customer Service

    3 weeks ago

    Soho Studio LLC Inwood, United States

    Tilebar is a rapidly expanding company that is revolutionizing the tiles industry in the United States by implementing cutting-edge technology, innovative practices, and a distinctive product line. We aim to reshape the way homeowners shop for tiles and home decor. With an ambiti ...

  • MRG Exams

    Independent Medical Evaluators

    2 weeks ago

    MRG Exams Cincinnati, United States Full time

    Job Title: Independent Medical Evaluators - Occupational Medicine, Physical Medicine & Rehab, Orthopedists, · Location: Ohio (Southern Ohio Preferred) · Company Overview: · MRG Exams is a leading provider of Independent Medical Evaluations (IME) and Permanent Partial Impairment R ...

  • Cincinnati Children's Hospital Medical Center - Cincinnati, OH

    Teacher - Infant Classroom

    3 weeks ago

    Cincinnati Children's Hospital Medical Center - Cincinnati, OH Cincinnati, United States

    **Summary** · Description: · **Department/Unit**: Early Education and Care · **Shift**: Monday - Friday 8:30AM - 5:30PM · **Hours/FTE**: 40hrs/Week 1.0 FTE · **Expected Starting Salary Range**: $ $18.00 · At Cincinnati Children?s, we come to work with one goal: to make children?s ...

  • SYSCO

    Sales Representative

    2 weeks ago

    SYSCO Cincinnati, United States Full time

    Company: · US0019 Sysco Cincinnati, LLCZip Code: · 45241Minimum Years of Experience: · 0-1 YearsEmployment Type: · Full TimeTravel Percentage: · Up to 25%Compensation Range: · $53, $75,300.00The compensation range provided is in compliance with state specific laws. Factors that ...

  • dnata

    Pot Washer

    3 weeks ago

    dnata Inwood, United States

    Overview: · We recruit the best talent and invest in their ongoing development, through training and mentoring. We provide opportunities to work across our national network. dnata catering U.S. is looking for a **Pot Washer **to join our **Inwood** team supporting the **JFK Inter ...

  • Quantum Innovations

    Indoor service employee

    3 weeks ago

    Quantum Innovations Inwood, United States

    The VGH is one of the leading insurance companies in Lower Saxony with high market shares in its business area. A strong cooperation within the S-Finanzgruppe with the savings banks and the state building society forms the basis for excellent service and success. · Find your prof ...

  • Apex Ventures

    Project Engineer for Sanitary/Heating Technology

    4 days ago

    Apex Ventures Cincinnati, United States

    Job Description · Planning innovative projects in the field of heating and plumbing technology in Cincinnati · Actively representing our projects to external parties · Providing customer support · Ensuring compliance with agreed quality standards · Coordinating across different t ...

  • FusionWorks

    Training for Merchants

    3 weeks ago

    FusionWorks Cincinnati, United States

    ATTENTION Apply easily via WhatsApp: · https://ergo.pitchyou/go/3897?jkey=TRAINING · Do you enjoy working with people? Are you self-motivated and driven to achieve your professional goals? Great – we're looking for you to join ERGO and lay the foundation for a promising career. · ...

  • Velocity Ventures

    Employee Marketplace Amazon

    5 days ago

    Velocity Ventures Hamilton, OH, United States Freelance

    Our client is a highly successful company that offers innovative products for cars, motorcycles, and bicycles. · For their headquarters in Osnabrück, we are looking for a: · "E-Commerce Sales Representative (m/f/d)" · Your responsibilities: · - Digital management of the online ma ...

  • More Clicks

    Customer Service Representative

    1 week ago

    More Clicks Cincinnati, United States

    **Job Title: Customer Service Representative** · **Company: More Clicks** · **Location: Cincinnati, Ohio** · Are you a natural problem-solver with a passion for delivering top-notch customer service? More Clicks, a leading agency, is seeking a Customer Service Representative to j ...

  • More Clicks

    Cashier/customer Service

    1 week ago

    More Clicks Cincinnati, United States

    **Job Title: Cashier/Customer Service Representative** · **Company: More Clicks** · **Location: Cincinnati, Ohio** · Are you a friendly and customer-oriented individual with a passion for providing excellent service? More Clicks is looking for a Cashier/Customer Service Represent ...