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Mineola

    Medical Office Receptionist - Mineola, United States - Gentile Retina

    Gentile Retina
    Gentile Retina Mineola, United States

    2 weeks ago

    Default job background
    Healthcare
    Description

    Experienced Medical Receptionist - Front Desk, Mineola, Long Island.

    For Premier Private Ophthalmology Office in Mineola, Long Island , adjacent to Long Island Railroad, Mineola Station and NYU Winthrop University Hospital with affiliated practice in the NYC, East Village (close to Stuyvesant Town / Union Square/ less than 1 block to L train), Both offices are beautiful, newly renovated with a positive vibe and teaching environment.

    This is a great opportunity to join a well-established, growing ophthalmology practice. Experience with insurance eligibility, understanding of billing and credentialing a must. Ophthalmology and Eye Care experience preferred. Competitive starting salary and benefits package come with this part-time (possible future full-time) opportunity. If you are interested, please forward your resume to: and

    Applicant must be friendly, energetic, highly organized, and dependable with excellent customer service, computer and administrative skills. The ability to effectively and professionally communicate with patients, co-workers, managers and physicians is critical. Candidates must be able to maintain a professional image in appearance as well as over the phone. Providing courteous and friendly service to all patients while contributing to building a positive work environment is key

    **Ideal candidate is someone who can work (2-4 days/wk) in both offices (Long Island and NYC). Days and times needed include Mon., Tues., Wed., and Fridays with Fridays a priority. Typical shift would be 8:00/9:00AM to 4:00/6:00PM

    Job Responsibilities include:


    • Greet patients, patient registration, telephone coverage and appointment scheduling

    Multi-task


    • Ensure patient information is accurate including billing information


    • Check patient eligibility and be familiar with in NY insurance carriers including commercial, governmental, Medicare, Medicaid, HMO, etc.


    • Answer insurance and collection calls from patients, call insurance companies to verify coverage or receipt of claims, call insurance companies to pre-certify procedures


    • Inform patients of medical office procedures and policies


    • Maintain and manage patient records


    • Move patients through appointments as scheduled


    • Collect co-pays and payments


    • Obtain external medical reports as required by medical professionals


    • Complete other clerical duties as assigned


    • Ensure reception area is well maintained, neat, clean, and well stocked.


    • Safeguard patient privacy and confidentiality


    • Experience in the medical field and understanding of terminology is desirable.


    • Ability to work well in a team environment a must.


    • Being able to triage priorities, delegate tasks if needed, and handle conflict in a reasonable fashion.


    • Proficiency with reading, writing, and communicating in English.


    • Proficiency Problem-solving skills to research and resolve discrepancies.


    • Knowledge of medical terminology likely to be encountered in medical claim


    • Special projects when needed.


    • Great hospitality skills with patients is paramount

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