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    Medical Office Receptionist - Westbury, United States - PsychiaTreat

    PsychiaTreat
    PsychiaTreat Westbury, United States

    2 weeks ago

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    Description

    About the Company:

    Our mission is to provide comprehensive, personalized, compassionate, and evidence-based care to individuals suffering from mental health disorders.

    PsychiaTreat is dedicated to offering a wide range of therapeutic modalities ranging from medication management, psychotherapy, and cutting edge treatments.

    Delivering an in-depth psychiatric evaluation that determines the best treatment for each individual. Every treatment plan is tailor-made to the patient's needs. Creating a safe and welcoming space for all people including the LGBTQIA+ community is of the utmost priority.


    Position Responsibilities:


    • Greeting patients professionally both in person and on the phone
    • Quickly answering or properly referring questions and issues
    • Optimizing provider schedules and patient satisfaction with efficient scheduling
    • Notifying providers of patient arrivals
    • Comforting patients by anticipating anxieties and effectively answering questions
    • Ensuring availability of treatment information by retrieving and updating patient records
    • Verifying financial records and collecting patient charges while filing and expediting third-party claims
    • Obtaining patient authorization for medical records releases (HIPAA compliance)
    • Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders
    • Measure and record vital signs and other duties as assigned

    Required Qualifications:


    • Minimum of a High School diploma
    • 5 years relevant experience and/or training
    • 3 years experience with EMR or EHR systems
    • 1+ years experience with patient scheduling
    • Excellent organizational, communication and multi-tasking skills
    • Strong verbal and written communication skills
    • Ability to work independently on assigned tasks as well as accept direction
    • Able to work collectively with administration, providers and team members

    Preferred Qualifications:


    • Experience in insurance billing
    • Active CMA or CNA license
    • Highly ambitious with a "self-starter" personality
    • Background in a healthcare with a patient-facing position

    Benefits:


    • Competitive starting salary
    • Generous PTO days
    • Medical, dental, vision and 401k
    • Bonus incentives
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