Communications & Civic Engagement Manager - Hermosa Beach, CA, United States - Government Jobs

Description

JOB SUMMARYThe City of Manhattan Beach is looking for an innovative and collaborative leader for the position of Communications & Civic Engagement Manager.

If you have the passion for public service, the experience in communications and marketing, and would love to promote the pride of our exemplary municipal services, submit your application todayTHE IDEAL CANDIDATEThe ideal Communications & Civic Engagement Manager will have the ability to exercise their innovative ideas and savvy technology skills by creating and integrating a comprehensive communication strategy.

The ideal candidate will be able to collaboratively engage the community, staff, and business partners to effectively communicate expectations for City services and government transparency.

The candidate will have the unique opportunity to bring the City to the forefront of utilizing social media, civic engagement and creative marketing programs to enhance the community experience.

THE POSITIONThe Communications & Civic Engagement Manager position is an at-will and exempt position and a key member of the City Manager's Management Team.

Under general direction of the City Manager, the incumbent will oversee, manage programs and activities of the City's communication strategy program, and perform complex professional and administrative duties in the development and management of a comprehensive public relations program, community outreach and engagement, and marketing program.

The Communications & Civic Engagement Manager will manage the City's message through various media, including print, television, broadcasting, and social media; serves as the City's initial spokesperson with the media; and performs other related duties as assigned.

ESSENTIAL DUTIESThe duties listed below are intended only as illustrations of the various types of work that may be performed.

The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the class.

Develops, implements and evaluates an annual, integrated strategic communications plan to advance the City's brand identity; broaden awareness of its programs, priorities, and construction projects; and increases the visibility of its key messages and programs across key stakeholder audiences.

Identifies opportunities to update the City's website by making it more user-friendly and making information more accessible to the community; manages and oversees the City's social media content across all departments to ensure consistency with the communication strategyContinues to build on and grow the City's online civic engagement tools, including increased use of social media outlets and other civic engagement technology tools.

Identifies challenges and emerging issues faced by the organization; works with staff to recognize internal and external communications opportunities and solutions, and define and execute appropriate strategies to support them.

Manages, administers, and participates in the design, development, writing and distribution of printed public information/marketing materials such as news releases, public service announcements, brochures, newsletters and various City publications.

May also participate in the design, writing and production of graphics, commercials and videos related to public information and promotional functions.

Maintains media contacts, disseminates news materials; contacts media personnel to obtain coverage of City activitiesDevelops and manages all media contacts; actively engage, cultivate, and manage press relationships to ensure coverage surrounding City programs, services, special events, public announcements, and other projects.

Formulates and evaluates communication goals, objectives, programs, policies, and practices given City Departments, City Council and community needs.

Serves as communications subject matter expert to the City's leadership team and Council; performs Public Information Officer duties when the Emergency Operations Center is activated.

Exercises judgment to prioritize media opportunities, and prepares talking points, speeches, presentations and other supporting material as needed.

Manages City contracts with federal and state government lobbyists, proposes an annual legislative platform and other strategies and tactics for achieving the City's goals, tracks legislative issues or pending legislation pertaining to the City, and carries out Council direction.

Conducts press briefings to news media; represents the City and/or City Manager's Office, City Council members, and other staff at public meetings and to other public or private agencies as required.

Compiles and analyzes communications and public information data; conducts surveys regarding public outreach satisfaction; prepares and processes reports, records, staff reports, and related communications; manages and participates in the development of the budget.

Works closely with City staff and community representatives regarding the open government initiatives.
Makes oral and written presentations to the City Council, City staff, and community groups.


MINIMUM QUALIFICATION GUIDELINESEducation/Training/Experience:
Five years of increasingly responsible public information, media relations experience or public affairs leadership role is required.

A Bachelor's degree in public relations, communications, marketing, public administration or a related field may be substituted for up to two (2) years of experience.

Experience performing public relations in a municipality is preferred.


Licenses/Certificates/Special Requirements:
Ability to work extended hours, weekends and/or holidays in order to complete projects, attend meetings, and accommodate City needs.

In accordance with California Government Code Section 3100, City of Manhattan Beach employees, in the event of a disaster, are considered disaster service workers and may be asked to protect the health, safety, lives, and property of the people of the State.

Knowledge of:
Principles and practices of public information and media and community relations in a local government; best practices in the area of leadership and management of a comprehensive strategic communications, media relations and marketing program; creative and thoughtful utilization of media technologies; effective community outreach and engagement techniques; recent developments and current literature in the field of communications, public relations and community engagement; and writing and editing techniques used in public and community relations


Ability to:

Develop and implement a comprehensive communication program utilizing various forms of media; communicate clearly and effectively, both orally and in writing; conduct, analyze, and interpret research to make recommendations consistent with current laws, regulations, and policies; perform responsible administrative work in a high profile manner dealing with related topics and able to, under intense public and media scrutiny, respond appropriately as situations changes; read and interpret complex procedures, guidelines, municipal, state and federal laws; establish and assess the effectiveness of communication strategies and marketing programs, policies and objectives in meeting city and community service needs; recommend improvements to increase operating effectiveness; prepare clear and comprehensive written reports for review by management, and City Council; make effective presentations to the City Council, City Manager, and community groups; establish and maintain effective working relationships with staff, management, contractors, vendors, City Council, and other public and private representatives; operate computer hardware and modern office equipment; use word processing, spreadsheet, graphics, and records management software.

APPLICATION & SELECTION PROCESSApplication filing deadline is Sunday, June 25, 2023.All applicants will be screened in relation to the criteria outlined in this job announcement.

Candidates will be reviewed and only those candidates determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process.

Meeting the minimum requirements listed in this job announcement does not guarantee advancement in subsequent phases of the selection process.

The selection process may be changed as deemed necessary by the City Human Resources Department.

The selection process will consist of the following component and weight:
Writing Exercise (for evaluation purpose) AND Oral Interview (100%)If you need special assistance in the recruitment process please contact the Human Resources Department at


NOTE:
A drug test may be administered as part of the pre-employment medical exam.

The provisions of this brochure do not constitute a contract, express or implied, and any provisions contained in this bulletin may be modified or revoked without notice.

Job DetailsSalary
$133, $174,924.00 AnnuallyLocation

Manhattan Beach, CAJob TypeFull TimeJob Number DepartmentManagement ServicesDivisionCity ManagerOpening Date05/23/2023Closing Date6/25/2023 at 11:59 PM Pacific Time (US & Canada); TijuanaFLSAExemptBargaining Unit CONFAgency infoAgencyCity of Manhattan BeachPhone
WebsiteAddress
1400 Highland Ave.

Manhattan Beach, California, 90266