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Law Firm Intake Specialist - Rockville, United States - The Law Offices of Josephia Rouse
Description
Job Description
Job DescriptionOur rapidly-growing law practice is seeking a full-time legal intake specialist to join our team We need a skilled professional who is capable of connecting with our clients on a personal level keeping in mind that the matters we handle are very sensitive and personal.
A professional who lives by high standards of customer service, who can:
A) have difficult conversations because our clients are living one of the hardest moments in their lives, and if you have this conversation with them and walk them through the fire they are going through you are a part of a transformation they will never forget about. Most notably, in walking them through this process you are properly and effectively handling their price, ready-to-hire, attorney-fit objections so that you can lead them to the firm that you know (because you will learn how well we prepare and treat our clients) that the choice to work with Divorce With A Plan is one of the best choices that they will make to solve their problem.
B) An expert in providing relevant, helpful and intelligent answers to client's questions and concerns because for every question they have, even though you are not their attorney, you have a wealth of information that once you provide it to them, they will have the clarity and connection from you that every step of the way is going to be included in their divorce plan, and all of their concerns have been considered and will be planned out between them and the firm at the appropriate time.
C) You will go through a process and conversation with them providing the clarity, options and decision-making criteria they need to seamlessly transition to working with Divorce With A Plan.
$50,000 + Bonus structure will be discussed after 90 days.
Compensation:$50,000
Responsibilities:The primary responsibility of the Intake Specialist in this position is to enhance the firm's sales potential by effectively screening and filtering Potential New Clients (PNCs). By carefully assessing PNCs, the Intake Specialist ensures that only qualified leads are scheduled for appointments with the Sales Attorneys. This process maximizes the likelihood of successful sales by ensuring that the Sales Attorneys invest their time and efforts into promising opportunities. The Intake Specialist plays a crucial role in optimizing the firm's sales process and ultimately contributes to its overall success.
Qualifications:We are a fast-growing, tech-savvy family law firm, looking for someone who is up for the challenge of making a difference every day in the lives of our clients. Our clients are our focus, we are focused on creating a plan with them and following through with that plan so that they can look forward to a better life after divorce.
