- Work with marketing to collaborate on outbound sales tactics and partnerships with other law firms in order to help bring in new cases
- Manage attorney schedules, including prospective client consultations, to foster caseload growth
- Survey potential clients to determine the right fit with our practice, while listening to all phone calls in an empathetic manner
- Organize paperwork and perform data entry in our case management system to streamline new client onboarding and current client files
- Connect with families and individuals in need of family law or trusts and estates services over the phone, via email, and in person
- Book consultations for prospective new clients ("PNCs") and achieve set consultation sales goals with our lawyers to expand our caseload in accordance and ensure meeting schedules are accurate
- Work closely with the Client Relationship Manager and other members of the client care team to follow up with leads and prospective clients who have not booked a consultation or engaged our services
- Help foster prospective client connections and shape client awareness and partnership initiatives by providing input and feedback to the marketing team about the client's pain points, fears, goals, and desires by providing input into and feedback on awareness and law firm partnership initiatives alongside the marketing team
- Manage administrative aspects of client onboarding, and proactively suggest improvements to streamline and improve the onboarding process and overall client experience
- Organize paperwork and perform data entry in our case management system to streamline new client onboarding and current client files
- Approach all phone, email, and in-person interactions with a compassionate attitude and a desire to help
- Contact current and former clients to check in and offer non-legal support, including referrals to trusted local businesses and law firm partners
- Survey potential clients to determine the right fit with our practice, while listening to all phone calls in an empathetic manner
- Full familiarity with the Microsoft Office suite, with advanced Excel proficiency
- Familiarity with case management and CRM systems a bonus
- Previous customer service or sales experience preferred
- Strong ability to communicate eloquently and empathetically a must
- Firm knowledge of spreadsheet and data management, as well as computer skills
- Has the ability to learn and implement new technology
- Excited by the idea that every phone call is a new possibility for connection with someone whose problem you may be able to solve
- Has an innate desire to help people and make a difference in the lives of those in need
- Is motivated by, and able to achieve, given sales goals
- Has excellent oral and written communication skills
- Is organized and proactive, with a desire to shape policies, procedures, and processes within their department, and others
- Has a team-oriented mindset, and is always willing to jump in where needed
- Be reliable and punctual and enjoy working in person with colleagues
- Experience with HubSpot, Clio, and Asana (or similar platforms) a plus CRM systems such as Hubspot, and case management platforms, such as Clio experience a plus
- Skilled with Microsoft Office and Google Suite
- Customer service or sales experience a plus
- A high school diploma or equivalent is needed
- Preference is given to candidates who hold a Bachelor's degree, while a Bachelor's degree is desired
- Solid data entry, spreadsheet management, and computer skills
- Skilled with Microsoft Office, especially Microsoft Excel
-
Sales & Intake Specialist
4 days ago
Z Family Law Rockville, United StatesAre you ready to join one of the fastest-growing family law firms in the Washington, DC metropolitan area that has been recognized on the Inc. 5000 list? As a Sales and Intake Specialist, you will join a team that is committed to excellence, client satisfaction, and continuous gr ...
-
Intake Specialist
2 weeks ago
Active Home Care Services, INC. Rockville, United StatesActive Home Care Services, a home care agency located in the heart of Rockville, Maryland, is looking for you. An intake specialist with knowledge of insurance verification and walking clients through the process of intake. · Home Health experience is required. · **JOB DUTIES**: ...
-
Law Firm Intake Specialist
2 weeks ago
The Law Offices of Josephia Rouse Rockville, United StatesOur rapidly-growing law practice is seeking a full-time legal intake specialist to join our team We need a skilled professional who is capable of connecting with our clients on a personal level keeping in mind that the matters we handle are very sensitive and personal. · A profe ...
-
Law Firm Intake Specialist
2 weeks ago
The Law Offices of Josephia Rouse Rockville, United StatesJob Description · Job DescriptionOur rapidly-growing law practice is seeking a full-time legal intake specialist to join our team We need a skilled professional who is capable of connecting with our clients on a personal level keeping in mind that the matters we handle are very s ...
-
Sales & Intake Specialist
3 weeks ago
Z Family Law Rockville, United States· Are you ready to join one of the fastest-growing family law firms in the Washington, DC metropolitan area that has been recognized on the Inc. 5000 list? · As a Sales and Intake Specialist, you will join a team that is committed to excellence, client satisfaction, and continu ...
-
Sales & Intake Specialist
2 weeks ago
Z Family Law Rockville, United StatesAre you ready to join one of the fastest-growing family law firms in the Washington, DC metropolitan area that has been recognized on the Inc. 5000 list? · As a Sales and Intake Specialist, you will join a team that is committed to excellence, client satisfaction, and continuous ...
-
Law Firm Intake Specialist
1 week ago
The Law Offices of Josephia Rouse Rockville, United StatesOur rapidly-growing law practice is seeking a full-time legal intake specialist to join our team We need a skilled professional who is capable of connecting with our clients on a personal level keeping in mind that the matters we handle are very sensitive and personal. A professi ...
-
Law Firm Intake Specialist
4 days ago
The Law Offices of Josephia Rouse Rockville, United StatesOur rapidly-growing law practice is seeking a full-time legal intake specialist to join our team We need a skilled professional who is capable of connecting with our clients on a personal level keeping in mind that the matters we handle are very sensitive and personal. A professi ...
-
Intake Specialist
2 weeks ago
The Foster Firm, LLC College Park, United StatesJob Description · Job DescriptionOur law office is growing fast and we're searching for a full-time legal intake specialist to help us succeed You'll serve as the compassionate voice of our law firm, fielding inbound calls from prospective clients in their time of need, screening ...
-
Intake Specialist
1 day ago
Protection Strategies Inc Washington, United StatesJob Description · Job DescriptionHHS - Personnel Security Assistant · Protection Strategies Inc. · About Us: · Do you want to make a difference? Do you want to join a diverse team supporting a unifying mission? PSI is always looking to enhance its staff with professional, talente ...
-
Intake and Entity Specialist
2 weeks ago
Latitude, Inc. Washington DC, United StatesMain Points. Salary: 70 k-80 k. Experience: 1 or more years of professional experience. Bachelors Degree Required. Law or Finance experience preferred. Full Remote: Office located in Washington D.C. Position Overview: The Financial Intake Specialist Intake, Specialist, Client Sup ...
-
Intake and Entity Specialist
2 weeks ago
Latitude, Inc. Washington DC, United StatesIntake and Entity Specialist · Main Points · Salary: 70k-80k · Experience: 1 or more years of professional experience · Bachelors Degree Required · Law or Finance experience preferred · Full Remote: Office located in Washington D.C. · Position Overview: The Financial Intake Spec ...
-
Intake and Entity Specialist
2 weeks ago
Latitude, Inc. Washington, United StatesJob Description · Job DescriptionIntake and Entity Specialist · Main Points · Salary: 70k-80k · Experience: 1 or more years of professional experience · Bachelors Degree Required · Law or Finance experience preferred · Full Remote: Office located in Washington D.C. · Position Ov ...
-
Conflicts and Intake Specialist
1 week ago
Fawkes IDM Washington, United StatesJob Description · Job DescriptionAn international law firm with offices in Washington, D.C. is seeking a full-time Conflicts and Intake Specialist to join their team. · This person will be responsible for helping the firm avoid inadvertent conflicts of interest in taking on new ...
-
Legal Intake Specialist
14 hours ago
The Law Office of Lantis G. Roberts, PLLC Arlington, United StatesThe Law Office of Lantis G. Roberts, PLLC is a small litigation law firm. We practice in the areas of Employment Law and Personal Injury Law. We represent Plaintiffs. Are you up for a challenge? · Are you a fast learner? · Do you enjoy helping people? · Can you be an asset to ...
-
Legal Intake Specialist
2 weeks ago
The Law Office of Lantis G. Roberts, PLLC Arlington, United StatesThe Law Office of Lantis G. Roberts, PLLC is a small litigation law firm. We practice in the areas of Employment Law and Personal Injury Law. We represent Plaintiffs. · Are you up for a challenge? · Are you a fast learner? · Do you enjoy helping people? · Can you be an asset ...
-
intake specialist ii
2 weeks ago
Kennedy Krieger Institute Columbia, United StatesThe Intake Specialist II (Care Center) will perform front end clinical operation activities which include, but are not limited to, scheduling, charge entry and routine financial counseling activities. The incumbent will interact with client, families, clinicians and administrati ...
-
intake specialist ii
14 hours ago
Kennedy Krieger Institute Columbia, United StatesOverview: · The Intake Specialist II (Care Center) will perform front end clinical operation activities which include, but are not limited to, scheduling, charge entry and routine financial counseling activities. The incumbent will interact with client, families, clinicians and ...
-
Law Firm Intake Specialist
2 weeks ago
Law Offices of Carmiece T. Graves, PLLC Upper Marlboro, United StatesLooking for a chance to join a close-knit, compassionate team of dedicated legal professionals? Our law firm is expanding and needs the help of an intake specialist to take our client relations to the next level and manage our growing caseload. Our ideal candidate is great on the ...
-
Front Desk Intake Specialist
2 weeks ago
Berman Sobin Gross LLP Gaithersburg, United StatesThis position is responsible for providing general office support with a variety of clerical related tasks. Responsibilities to include answering incoming telephone calls, directing calls to appropriate personnel, handling new client intakes, mail distribution, as well as perform ...
Sales & Intake Specialist - Rockville, United States - Z Family Law
Description
Job Description
Job DescriptionAre you ready to join one of the fastest-growing family law firms in the Washington, DC metropolitan area that has been recognized on the Inc. 5000 list?
As a Sales and Intake Specialist, you will join a team that is committed to excellence, client satisfaction, and continuous growth. Here, we don't just offer a job; we provide an environment that challenges you to strive for personal and professional growth.
Our rapidly growing law practice is seeking a full-time sales and intake specialist to join our team
You'll survey prospective clients and empathize with them on the details of their cases, manage new client onboarding and data entry, and help our lawyers book and manage their appointments.
We'll provide the training and resources to help you flourish in your role on a tight-knit, supportive, and passionate legal team. Prior sales or customer service experience is a huge plus.
We create new beginnings for our clients and our vision for this team is to create a culture where employees who work here understand the impact that they are making--not only in the lives of our clients but in our community.
Every new beginning is an opportunity for people's lives to be changed and we are looking for people who want to be part of a life-changing experience.
Compensation is based on your expertise and proficiency level.
We offer a comprehensive benefits package, including health insurance contributions, employer-matched 401(k), employer-sponsored life insurance, short-term disability coverage, complimentary parking, and paid time off.
Please note, that this position is not meant for applicants who want to transition into a legal assistant or paralegal position at our Firm.
Compensation:$50,000 - $60,000 yearly
Responsibilities:Our ideal candidate...
Other Qualifications
We are Z Family Law, and we don't write endings -- We Create New Beginnings. By pairing legal strategy with logistical concierge-style support, we guide our clients through life's unexpected challenges so they can build their best lives.
We provide family law and estate planning services to help reorganize and protect families in Maryland and the District of Columbia.
We strive to create a culture where every employee is thoroughly engaged and understands how his or her role fits in the big picture. We trust each other implicitly and hold each other accountable for excellent work, meeting deadlines, and hitting budgets. Our team enjoys hanging out with each other, and we regularly devote company time to personal and professional development.
