Healthcare Intake Specialist - Pikesville, United States - The November Group

The November Group

Verified Company

Pikesville, United States

11 hours ago

Posted by:

Mark Lane

beBee recruiter

Description

Pay:
$18-$22 per hour. Spanish-speaking a plus.

Must be able to work in person in Pikesville, MD, 30-40 hours per week.

Overview:

Responsibilities:

Schedule patient appointments accurately, ensuring efficient use of physician's time and proper coordination with other staff members.
Manage incoming calls, screen and direct them appropriately, providing information or taking messages as needed.
Verify patient information and insurance details, update records, and ensure all necessary forms are completed.
Assist patients with completing necessary paperwork and forms.
Handle patient inquiries and concerns promptly and courteously, escalating issues to the appropriate staff members when necessary.
Follow privacy and confidentiality guidelines in handling patient information.
Adhere to office policies and procedures, contributing to a positive and collaborative work environment.
Assist with administrative tasks as necessary.

Experience:

Previous experience in a medical receptionist or similar role is preferred
Familiarity with medical administrative support tasks and procedures
Strong knowledge of office equipment and computer systems
Excellent communication skills, both verbal and written. Spanish and English preferred.
Ability to multitask and prioritize tasks effectively
Outgoing personality, willing to follow up with clients over the phone
Professional demeanor and customer serviceoriented approach